Mastro - Discoveries and Memories

Hotels
9.3 (82 reviews)
Rua Direita 12 , Angra do Heroísmo , pt

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Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Soundproof rooms
Massage services
Non-smoking throughout
Shuttle service (additional charge)
Fire extinguishers
See all facilities

Review Highlights

Pros:
Excellent cleanliness
Friendly staff
Great location
High comfort level
Cons:
Limited breakfast options
Room odors reported in some instances

Categories

Cleanliness
9.38
Guests praised the impeccable cleanliness of the facilities, indicating a very high standard.
Service
9.85
Staff were described as extremely welcoming and attentive, providing personalized support.
Location
9.39
The location was frequently highlighted as perfect and easy to access.
Room Quality
9.34
Rooms were noted for their comfort and beautiful design, meeting high expectations.
Amenities
8.87
Standard amenities were provided, although there could be improvements (e.g., breakfast options).
Value for Money
9.33
Guests felt they received good value, especially given the location and service provided.
Food and Beverage
8.38
While breakfast was appreciated, some noted it could be more abundant and offer warm options.
Overall Experience
9.85
Overall experience was described as exceptional, surpassing expectations for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:03

Property Description

Scenic Views
Enjoy stunning sea and city views from select rooms with balconies at Mastro - Discoveries and Memories.

Modern Amenities
Stay connected with free WiFi in all rooms and wake up to a fresh cup of coffee from the in-room coffee machine.

Convenient Location
Located just 300 metres from Zona Balnear da Prainha Beach, this hotel is the perfect seaside retreat.

To book a room with us and experience these features, visit our website today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 82 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 9.34
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 8.38
Overall Experience: 9.85
S
Stefan Jongen • couple • nl
9
Aanrader
Pros:

Wij kwamen hier per toeval terug door een geannuleerde vlucht. De manier waarop wij door de eigenaresse zijn opgevangen is absolute service en meer. Zij heeft er alles aan gedaan om onze vervelende ervaring te verzachten en mee te denken wat voor ons de beste oplossing was, ook nadat een tweede keer een vlucht werd geannuleerd. Ook veel hulp en tips bij de afhandeling van de claim, maar ook wat te bezoeken en waar te gaan eten/drinken.

De accommodatie zelf ligt in het centrum van Angra do Heroísmo, dicht bij leuke restaurants en barretjes, een goede uitgaanspositie voor dingen te ontdekken in de stad. De "India" kamer was een ruime suite met bank, tv, bed, koffiezetapparaat en airconditioning. De suite was schoon en het ontbijt prima, tafel netjes opgemaakt en voorzien van vers eten op de afgesproken tijd.

Cons:

-

2026-05-30 • via Nuitee
K
Kurt • couple • at
10
Kleines nettes Boutiquehotel in zentralster Lage!!
Pros:

Sehr zentrale Lage.
Eine nette Dame die sich um alles gekümmert hat.
Gute Ausstattung der Suite, alles sehr sauber.
Wir haben wegen Flugstornierung ganz kurzfristig gebucht. Trotzdem alles geklappt. Code für die Eingangstüre rasch per Mail erhalten und die Dame kam auch rasch vorbei um die Zimmerschlüssel zu übergeben. Ankunftszeit war immerhin 21 Uhr und gebucht um 20 Uhr. Großes Danke daher!!

2026-05-28 • via Nuitee
L
Lucie Praha • family_with_children • cz
7
Beautiful Boutique Hotel in the Heart of Angra – but the Breakfast Was Very Disappointing
Pros:

This hotel is located in the most tourist-friendly part of Angra do Heroísmo, in a beautiful historic area full of restaurants and atmosphere. Parking directly in front of the hotel is not possible except for loading and unloading luggage, but we were able to park for free in the street above the marina, and there is also a parking lot few minute walk away.
The hotel itself is beautiful, stylish, and very well maintained. The owner was extremely kind and allowed us a very early check-in, which we appreciated enormously after traveling.
We stayed in a suite. It was one larger room where our whole family stayed together, including our teenage children. The sleeping areas were cleverly separated by a half wall, so although we shared one room, we still had a sense of privacy. The children slept on a sofa bed. The room and bathroom were modern, clean, and tastefully designed, and the whole building, including the reception area, had a lovely atmosphere.
The owner also communicated very well throughout our stay and gave us many helpful recommendations about places to visit on the island.

Cons:

Unfortunately, the breakfast experience was extremely disappointing and honestly the worst breakfast arrangement we have experienced while traveling.
Our reservation on Booking.com was clearly for 4 people (3 adults and our 14-year-old daughter). The room was prepared correctly for four guests, but breakfast was always set only for two people. The amount of food provided would have been sufficient for two people only, and even then not for a large appetite. There were small portions of scrambled eggs (roughly from two eggs), a little fruit, a small amount of bread, a few slices of cheese and ham, and a little butter and a jam.
We received a pot of coffee for two (maybe coffe substitute ?), and there was cocoa powder available for the children, but initially not enough hot milk even for proper cocoa. The children were not given mugs or cutlery at first either. After asking, the staff always brought additional milk, cups, and cutlery, but the next morning everything was again prepared only for two guests, and again we had to ask for missing items and additional food.
For my husband and me, the portions were roughly enough, but the children — who were officially included in the reservation and price — were clearly not taken into account when preparing breakfast.
This made us genuinely sad, because otherwise the stay and communication were excellent, and the hotel itself is truly beautiful.

2026-05-27 • via Nuitee
F
Florian • solo_traveller • ie
9
Pros:

The hotel is stylish and has a great atmosphere. It's right in the centre of the town. So plenty of restaurants, cafes etc near by.
The staff is very friendly and helpful.
Definitely recommend staying here!

2026-05-27 • via Nuitee
S
Sylvia • couple • us
10
It was a beautiful accommodation in a beautiful island.
Pros:

Great location. The manager, Raquel, was very helpful with information on the town and when we were having difficulties with the fights in and out. Lu ran the housekeeping and breakfast and she was great. Very hard worker. And very nice.

Cons:

Could’ve used a small fridge and a safe in the room. These are not big deals and didn’t affect our stay. Just suggestions.

2026-05-24 • via Nuitee
M
Marnie • solo_traveller • ch
10
Pros:

Super endroit bien central, décoré avec goût! Communication avec la propriértaire excellente et très serviable.

2026-05-23 • via Nuitee
C
Conceição • solo_traveller • pt
9
Pros:

Condições, limpeza e localização muito boa, disponibilidade e simpatia da funcionária e proprietária excelente.

Cons:

Pequeno almoço muito deficitário.

2026-05-21 • via Nuitee
J
JORGE • extended_group • pt
10
Ótima, com muita vontade de retornar.
Pros:

Pequeno almoço muito bom. Local ótimo, perto do porto histórico e bem no centro histórico. Pode chegar-se a pé a todos os possíveis locais de interesse. O mobiliário, os equipamentos e a decoração (com o detalhe do mastro de caravela pendurado no teto da receção) são ótimos.

Cons:

Na verdade, gostei de tudo. Nada posso apontar como não tendo gostado.

2026-05-18 • via Nuitee
M
Mary • family_with_children • us
7
Nice place, but only one staff present for breakfast. Had to have a code to get in and that was emai
Pros:

Location and design

Cons:

Booked an ocean view, but there was only a small view if you leaned out the window and looked down the street.
Said there was parking ,but only street parking

2026-05-11 • via Nuitee
C
Cesare • extended_group • it
10
Angra molto bella
Pros:

Posizione centralissima, camere moderne e accoglienti

2026-05-10 • via Nuitee
C
Christer • solo_traveller • se
10
Pros:

Supertrevligt boende, kommer absolut boka igen om jag kommer hit fler gånger. Trevlig personal. bra frukost.

2026-05-04 • via Nuitee
L
Lucia • solo_traveller • pt
10
Ótimo alojamento no centro de Angra
Pros:

Ótima localização. Anfitriã muito simpática e disponível. Ótimas dicas de restaurantes. Alojamento muito confortável e espaçoso.

Cons:

Apenas o detalhe da dificuldade em lidar com o chuveiro, que deixava sair muita água inundando a casa de banho. Eventualmente a poder ser melhorado.

2026-04-28 • via Nuitee
J
João • solo_traveller • pt
9
2026-04-28 • via Nuitee
I
Ilaria • family_with_children • it
8
Pros:

La struttura è molto carina e in posizione centrale. Il personale delizioso, così come la colazione (che però è al tavolo con poca scelta - no buffet). La camera molto pulita.

Cons:

La presenza del personale (una persona) c'è stata solo la mattina, nella sala della colazione, almeno così è stato durante giorni della nostra permanenza. Nonostante la poca presenza sul posto, i proprietari sono molto presenti via whatsapp e disponibili. Nella nostra stanza non c'era il frigorifero

2026-04-24 • via Nuitee
C
Constantino • solo_traveller • pt
9
Pros:

A estadia foi bastante positiva. A nível de aspecto é bastante agradável e confortável, o atendimento foi muito simpático e prestável. A localização é excelente.

2026-04-23 • via Nuitee
A
Alexandre • family_with_children • pt
10
A repetir….
Pros:

Simpatia dos proprietários, do staff. Sempre disponíveis e muito simpáticos.

Excelente localização. Decoração muito bonita

2026-04-18 • via Nuitee
G
Gabriella • couple • it
9
2026-04-17 • via Nuitee
G
Gian Paolo • couple • es
10
Perfect play to stay while visiting the island
Pros:

The whole experience was fantastic! From the attention to details in the room to the staff

Cons:

Everything was perfect

2026-04-17 • via Nuitee
M
Markéta • solo_traveller • cz
9
Pros:

- location right in the center, close to all restaurants and businesses
- designer furnishings throughout the hotel and rooms
- convenient self check-in and check-out
- nice and kind staff

2026-04-17 • via Nuitee
J
João • couple • pt
10
Lugar charmoso no coração de Angra com acolhimento personalizado
Pros:

Passámos 5 dias neste hotel e adorámos cada momento.
O alojamento fica situado no centro de Angra o que permite explorar o centro da cidade muito facilmente e a pé.
O hotel tem uma arquitetura muito "charmosa" e uma decoração cuidada e de muito bom gosto.
O pequeno-almoço é servido de forma personalizada e com produtos da terra numa sala que nos convida a apreciar demoradamente aquele momento.
O acolhimento e acompanhamento pela equipa do hotel foi execional. Sempre profissional e acompanhado com um toque familiar que nos faz sentir em casa. Obrigado Lu e Raquel!

Cons:

Nada a assinalar.

2026-04-17 • via Nuitee