Premier Residence - Fort McMurray

Hotels
7.2 (21 reviews)
10303 Franklin Avenue , Fort McMurray , ca

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Fax/photocopying
Soundproof rooms
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Good location
Spacious unit
Safe environment
Convenient proximity to food and entertainment
Cons:
Check-in issues
Untidy rooms
Inadequate service staff
Maintenance concerns

Categories

Cleanliness
6.6
Mixed feedback on cleanliness with some guests mentioning tidiness issues.
Service
4.6
Service received predominantly negative feedback regarding check-in issues and inadequate staff assistance.
Location
8.3
The convenient location near key amenities and entertainment spots was well-received by guests.
Room Quality
5.7
Rooms were spacious and comfortable, but cleanliness concerns impacted the overall room quality.
Amenities
6.5
Mixed reviews on amenities, with some guests highlighting the need for better maintenance.
Value for Money
6
Guests had differing opinions on the value for money, with some feeling the price was high for the services offered.
Food and Beverage
7.3
Generally positive feedback on breakfast and restaurant services, with a call for more variety.
Overall Experience
7.7
Most guests had a positive overall experience despite some issues reported in other categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 04:59

Property Description

Modern Amenities
Enjoy the comfort of air conditioning, flat-screen TV with cable channels, and free WiFi in our guest rooms. Relax in the ensuite bathroom with complimentary toiletries and cozy bed linen.

Convenient Location
Located just 3.2 km from Keyano College and 8.4 km from Oil Sands Discovery Centre, our hotel offers easy access to popular attractions in Fort McMurray. Explore the city with ease from our well-situated property.

Family-Friendly Accommodation
With spacious family rooms available, our 3-star hotel is perfect for a getaway with loved ones. Experience convenience and comfort during your stay in Fort McMurray.

Don't miss out on a memorable stay at Premier Residence - Fort McMurray. Book now for a hassle-free booking experience.

Important information:

Please note that check-in for Podollan Rez-idence is located at the Podollan Inn, where we offer 24-hour reception and fax and photocopying services. Free parking is included.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an available extra bed.
    People 16 years old and over stay for CAD 25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 21 reviews
Cleanliness: 6.6
Service: 4.6
Location: 8.3
Room Quality: 5.7
Amenities: 6.5
Value for Money: 6
Food and Beverage: 7.3
Overall Experience: 7.7
M
Mitch solo_traveller ca
10
2025-12-08 via Nuitee
D
Dave couple ca
8
2025-08-20 via Nuitee
M
Melissa couple ca
7
Cons:

They didn’t offer the continental breakfast to the extended stay people

2025-07-07 via Nuitee
L
Lloyd solo traveller ca
9
Superb
2025-06-09 via Nuitee
P
Phil young couple ca
10
Exceptional
2025-06-04 via Nuitee
H
Harzel solo traveller ca
1
Bad
2025-06-03 via Nuitee
J
Jody young couple ca
1
Would not recommend
Pros:

Quiet.

Cons:

Horrible check in, no staff at residence, no answers when you call, stood outside my room twice waiting for security from another hotel to let me in my room as keys didn’t work. Totally of 26 mins waiting for Security to let me in… check in is at another building- unmarked as it’s under construction… staff was a young kid that was in over his head, didn’t know the address and couldn’t direct me where he even was located when I showed up at the actual residence. Train your staff properly, let guests know where to check in- also let them know there is construction. Unprofessional and very disappointing.

2025-05-20 via Nuitee
T
Traverse solo traveller ca
8
Great Spot!
Pros:

It was a spacious unit! Also felt safe with the locked front door. The unit was also pretty cool temperature wise, which made it comfortable for sleep. The location is also very convenient for walking for food/entertainment... especially if you plan to drink.

Cons:

The unit was tidy, but didnt seem clean. There was questionable stuff on the window and toilet cover, and I found crumbs on the countertops.

2025-04-29 via Nuitee
B
Beth solo traveller ca
4
More info needed on where to check in
Pros:

Good location

Cons:

The couch they had in the suite needs to be steam cleaned as there was some sort of white residue on the seating area. I had to throw a blanket on it to cover it up.

2025-04-07 via Nuitee
T
Trevor young couple ca
8
Very good
2025-03-24 via Nuitee
G
Grant young couple ca
10
Exceptional
Pros:

The place was beautiful and clean
It had everything we needed

Cons:

The check was a bit of a run around.
The places are very drafty and cold

2025-02-17 via Nuitee
J
Jc family with young children ca
8
Very good
Pros:

Was more like a condo/apartment than your regular hotel room

Cons:

There was no ice machine in our building and very poor instructions about where the front desk is as it was in another building. the other building wasn't even on the same street so we only knew to go there by word of mouth from others that were staying there at the same time.

2025-02-03 via Nuitee
D
Dollmont young couple ca
5
Passable
Pros:

The layout of the apartment was nice , also was nice to have underground parking

Cons:

The place had not been cleaned prior to checking in, not vacuumed, bread crumbs on the kitchen counter, and the coffee table . Hair in bathroom sink . Called down and after multiple callbacks to me they did compensate me a little bit for my first night stay , and Said they would send housekeeping in the morning to clean again . After my day out and about , came back to the residence only to find that they still did not run a vacuum through the place . Also , me not needing the microwave the first day , I didn't think to look on there , but late in the second day I went to use it and of course there was splattered food all over the inside of it . I will not stay here again

2024-10-01 via Nuitee
G
Gerald young couple pt
8
Very good
2024-09-20 via Nuitee
B
Brandon review category business travellers ca
7
Good
2024-09-13 via Nuitee
M
Matthew family with young children ca
10
Great stay
Pros:

Great location. Quiet and wasn’t busy. Just noise from traffic because close to the highway. Definitly a home away from home. Had everything we needed. And under ground parking a plus

2024-09-04 via Nuitee
J
Jared young couple ca
6
Pleasant
2024-08-27 via Nuitee
M
Madhab review category business travellers ca
5
Passable
Pros:

No front desk Staff

Cons:

No swimming pool

2024-08-01 via Nuitee
A
Azher family with young children ca
8
Staff was great
Pros:

It is spacious and clean

Cons:

Bathroom didn’t have locks and no curtains in bedroom

2024-07-06 via Nuitee
D
Daniel family with young children ca
10
Exceptional
2024-07-04 via Nuitee