Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Hotels
•
Wyndham Hotels & Resorts
8.6 (171 reviews)
Arzobispo Merino No. 109, Zona Colonial,, Santo Domingo, Distrito Nacional, 10212 , Santo Domingo , DO
1-809-2850005

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Facilities

Free breakfast
Meeting rooms
Fitness facilities
Front entrance ramp
Proposal/romance packages available
Guest education on local ecosystems and culture
Cobblestone flooring in public areas
Free WiFi
24-hour front desk
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Rooms with no windows
Variable breakfast quality

Categories

Cleanliness
8.31
Most reviews indicate cleanliness, but there were mentions of room issues indicating an area for improvement.
Service
9.28
Consistently positive feedback on staff being friendly, responsive, and accommodating.
Location
9.32
Highly praised for its convenient location in downtown and proximity to eatery restaurants.
Room Quality
7.77
Some complaints about rooms with no windows and size constraints; however, generally comfortable.
Amenities
8.8
Good amenities including rooftop bar and gym, though some wished for better room conditions.
Value for Money
8.76
Generally a good deal for the services and location offered.
Food and Beverage
7.81
Breakfast was enjoyable, but there were mixed feelings about hotel dining options.
Overall Experience
8.78
Overall good experience highlighted by friendly service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:35

Property Description

Experience unparalleled comfort and charm at Gran Hotel Europa Santo Domingo, a gem located in the heart of Zona Colonial.

Recreation and Relaxation
Unwind on our stunning rooftop terrace, or energize your day in our modern fitness center, ensuring both relaxation and revitalization are right at your fingertips.

Dining Excellence
Savor the flavors of international cuisine at Sky Europa, our delightful bistro. Enjoy refreshing drinks at the bar/lounge or dine alfresco, and don’t miss our complimentary breakfast served daily.

Exceptional Amenities
Stay connected with complimentary Wi-Fi in our air-conditioned rooms, equipped with flat-screen TVs and coffee/tea makers. Enjoy our 24-hour front desk service and roundtrip airport shuttle for your convenience.

Experience the magic of Santo Domingo—book your stay at Gran Hotel Europa today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.6
Based on 171 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 8.78
E
Eric • family
4
Pros:

BREAKFAST

2025-10-10 • via Nuitee
L
Lian
6
Pros:

Room was small, a

2025-10-10 • via Nuitee
L
Leslie
10
Pros:

Did not use

2025-10-08 • via Nuitee
S
Sócrates
10
Pros:

Good

2025-09-30 • via Nuitee
S
Sara
10
Pros:

las habitaciones bastante cómodas, limpias y el personal súper amable

2025-09-25 • via Nuitee
J
James
10
Excellent
Pros:

Perfect

2025-09-22 • via Nuitee
L
Liliana
10
Pros:

.

2025-09-17 • via Nuitee
A
Abdoul Nasser
10
Pros:

Clean and in the middle of downtown. So many eatery restaurants around at walking distance. I enjoyed my stay and staff were friendly and welcoming.

2025-09-14 • via Nuitee
D
Daiana • partner
10
Pros:

Everything was perfect i really love this hotel

2025-09-14 • via Nuitee
D
dino
10
Pros:

Great stay, great breakfast with local specialties. If you want to experience zona colonial this is a great option.

2025-09-12 • via Nuitee
J
JOSEFINA • friends
8
Pros:

The breakfast and staff are excellent

2025-09-08 • via Nuitee
J
JOSEFINA • family
10
Pros:

Staff and Breakfast

2025-09-08 • via Nuitee
H
Hairo
10
Pros:

Place very clean and staff are friendly and helpful

2025-09-08 • via Nuitee
J
Junicia • partner
10
Pros:

Love the fact wifi was available to use in the room. the roof top bar was amazing as well. Only thing the a/c stops working when you leave the room because you only get one room card

2025-09-07 • via Nuitee
V
Veronica • family
8
Pros:

This place is very safe, clean and quiet Very good service.

2025-09-04 • via Nuitee
Y
Yesenia
10
Pros:

Convenient location, clean, quiet and the sky lounge had great drinks.

2025-09-01 • via Nuitee
S
Spyros • friends
10
Pros:

.

2025-09-01 • via Nuitee
D
Diego
6
Pros:

Rooms with no windows. This was not clearly stated in the description. The property offers “Bright Rooms” and “Standard Rooms,” but the Standard option has no windows at all. Very claustrophobic.

2025-08-31 • via Nuitee
E
Elizabeth • family
10
Pros:

Great location. Breakfast was good and the staff very attentive.

2025-08-28 • via Nuitee
J
Jenny
10
Pros:

I love the stay here,safe area to stay and very friendly staff..

2025-08-27 • via Nuitee