Green Rich Hotel Kobe Sannomiya (Artificial hot spring Futamata Yunohana)

Hotels
•
Green Rich Hotels
8 (990 reviews)
Chuo-ku Gokodori 4-1-22 , Kobe , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Public Bath
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Value for money
Cons:
Cleanliness issues
Lobby space limitations
Need for maintenance on amenities

Categories

Cleanliness
7
Some reviews mentioned issues like hair in the bathroom and towels not being collected during stays.
Service
9
Many reviews highlighted the staff's friendliness and helpfulness.
Location
8.5
Guests appreciated the convenient location near shops and transit.
Room Quality
8
Rooms were described as spacious and quiet, although some guests noted issues with odors.
Amenities
7.5
Amenities were adequate, though some guests noted areas for improvement.
Value for Money
8
Guests felt the pricing was reasonable considering the amenities offered.
Food and Beverage
8
Breakfast received positive remarks, though improvements were suggested.
Overall Experience
8
General satisfaction with the experience, despite some mentioned cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:23

Property Description

Prime Location in Kobe City Center

Artificial Hot Spring & Family Rooms

Convenient Amenities & Services

Experience comfort and convenience at Green Rich Hotel Kobe Sannomiya. Unwind in our artificial hot spring, perfect for relaxation after a day of exploring. Our family rooms cater to your loved ones' needs, ensuring a pleasant stay for all. Enjoy a delicious meal at our on-site restaurant or connect with loved ones using our free WiFi. With a 24-hour front desk and luggage storage, we are always here to assist you. Located near key attractions like Kobe Center for Overseas Migration, our hotel is the ideal choice for travelers. Book your stay now and make unforgettable memories in Kobe.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1500 per stay.

Location

Guest Reviews

8
Based on 990 reviews
Cleanliness: 7
Service: 9
Location: 8.5
Room Quality: 8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
P
Phil • solo_traveller • au
10
Pros:

Convenient to station and shopping.
Hot Springs were excellent.

Cons:

Bed too hard

2026-05-16 • via Nuitee
後藤 • solo_traveller • jp
9
2026-05-15 • via Nuitee
R
Rajiv • solo_traveller • au
10
2026-05-11 • via Nuitee
A
aito • couple • jp
10
2026-05-04 • via Nuitee
S
Shimpei • solo_traveller • jp
9
2026-04-30 • via Nuitee
Y
YOSHIYUKI • solo_traveller • jp
8
2026-04-30 • via Nuitee
富岡 • family_with_children • jp
8
良かった
Pros:

スタッフの親切さと朝食のメニュー

Cons:

大浴場にサウナがあることを期待していたので、残念だった

2026-04-22 • via Nuitee
Y
YU CHENG • solo_traveller • tw
7
2026-04-22 • via Nuitee
O
ozawa • solo_traveller • jp
7
2026-04-20 • via Nuitee
S
Shimpei • solo_traveller • jp
9
2026-04-19 • via Nuitee
N
NAOMI • family_with_children • jp
4
2026-04-17 • via Nuitee
H
harumi • solo_traveller • jp
10
2026-04-16 • via Nuitee
M
MEGUMI • couple • jp
8
2026-04-16 • via Nuitee
M
Mary Grace • solo_traveller • jp
8
Pros:

The cleanliness of the room and facilities and the good space within the room.

Cons:

There are no amenities for women (at least I didn't know or saw where it is) like cleansing moisturizer, face lotion or oil, etc.

2026-04-14 • via Nuitee
M
masami • couple • jp
8
2026-04-13 • via Nuitee
後藤 • solo_traveller • jp
8
また使いたいです。
Pros:

朝食もお腹いっぱいいただきました。ビュッフェ形式ですが、どれも美味しかったです。

Cons:

特にありません。

2026-04-12 • via Nuitee
H
Hsu • couple • jp
10
2026-04-11 • via Nuitee
真由美 • solo_traveller • jp
9
2026-04-09 • via Nuitee
知佐 • solo_traveller • jp
4
がっかり！
Pros:

大浴場に入れる時間が長く、余裕を持って入るタイミングを選べる。
館内は静か。
枕が選べる。

Cons:

対応したホテルマンが横柄だった。接遇、説明、おもてなしはない。

朝食のメニューが家庭で作れるものばかり。ホテルならではの献立はないのか？
スタッフの出迎え、見送りの声すら聞こえない。

大浴場と謳う割に狭い…洗い場少ない。
家族連れが入るともう脱衣カゴさえ足りない。
アメニティが寂しい。
空気清浄機が作動しない。

2026-04-08 • via Nuitee
M
Momoko • solo_traveller • jp
10
2026-04-03 • via Nuitee