Hyatt House San Juan

Hotels
•
Hyatt House
8.7 (727 reviews)
615 Ave Distrito De Convenciones , San Juan , pr

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Steep room pricing
Need for better cleanliness

Categories

Cleanliness
8.34
Some reviews mentioned the need for more cleanliness in common areas.
Service
9.31
Many reviews highlighted the super friendly and helpful staff.
Location
9.35
Guests appreciated the perfect location near the cruise port and restaurants.
Room Quality
7.8
Some rooms were reported as outdated and had strange smells.
Amenities
8.33
Amenities were generally good, but some guests desired better maintenance.
Value for Money
8.79
Room pricing was mentioned as slightly steep, but overall value was considered good.
Food and Beverage
8.84
Breakfast was generally praised, though there were some notes on service inconsistency.
Overall Experience
8.81
Overall, guests had a good experience with the hotel and would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:04

Property Description

Luxurious Amenities

Experience comfort and convenience at Hyatt House San Juan, located just minutes away from Old San Juan and Condado beach. Enjoy free WiFi, an outdoor pool, and a restaurant during your stay.

Spacious Rooms with Stunning Views

Relax in rooms equipped with a TV, air conditioning, and a kitchenette. Take in the city and river views from your window. Each room also includes a private bathroom and seating area.

Convenient Facilities

Take advantage of the fitness center, meeting rooms, and shared lounge. Laundry services and complimentary breakfast add to the convenience of your stay.

Book now to indulge in a luxurious stay at Hyatt House San Juan and explore the nearby attractions like Fort San Felipe del Morro and San Juan's Contemporary Art Museum.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 727 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 8.81
A
Andres • extended_group • pr
10
Descanso en paz
Pros:

Excelente

Cons:

Si

2026-08-22 • via Nuitee
M
Monica • family_with_children • co
9
Buena
Pros:

Bus a los sitios cercanos

Cons:

Desayuno igual todos los días
Sin opción Xa los q no comemos huevo

2026-08-14 • via Nuitee
C
CHRISTOPHER • family_with_children • vg
8
Our stay was very relaxing
Pros:

The Breakfast was great, Love the omelets 👍🏽 Gym and pool area was wonderful ❤️

Cons:

The wait time to use the machines at the Laundry Mat was too long given that there was only two working washers, and three dryers available for use. Some guest left laundry in dryers and didn't return for them for some time afterwards. Washers and Dryers could also be upgraded and possibly a TV in the Laundry Mat area so that there is less frustration while waiting for abandoned clothing to be removed from Washers or Dryers.

2026-08-11 • via Nuitee
I
Ingrid • family_with_children • pr
10
2026-08-10 • via Nuitee
T
Torres - Roman • solo_traveller • us
10
Pros:

El servicio al cliente y las instalaciones

2026-08-09 • via Nuitee
R
Renata • couple • pl
9
Pros:

Bardzo dobry hotel w bardzo dobrej lokalizacji. Bardzo miły i uczynny personel.

2026-08-08 • via Nuitee
B
BRENDA L • couple • pr
10
2026-08-07 • via Nuitee
F
FRANCES • solo_traveller • pr
10
I'll stay again
Pros:

Very comfortable, great breakfast, very centric. The shuttle to Old SJ and other near attractions

Cons:

The room had a humidity smell

2026-08-06 • via Nuitee
A
Ann J • couple • us
8
2026-08-06 • via Nuitee
Z
Zosimo • extended_group • es
10
2026-08-03 • via Nuitee
J
Jeycob • family_with_children • pr
10
Pros:

Me gustó la tranquilidad del lugar

Cons:

El desayuno no me gustó algunas comidas como la avena estaban frías etc

2026-08-03 • via Nuitee
J
Jones • solo_traveller • us
10
Pros:

The people, the food and the breakfast was off the chain I love it here.

Cons:

Nothing

2026-08-02 • via Nuitee
Y
Yarimer • couple • us
9
2026-08-02 • via Nuitee
F
Feliciano • solo_traveller • us
8
2026-07-15 • via Nuitee
M
Maribel • family_with_children • pr
9
Pros:

Si

2026-07-14 • via Nuitee
J
Jehiel • couple • us
10
Muy bien
Pros:

Todo la atención más

2026-07-13 • via Nuitee
C
Christopher • couple • ca
9
2026-07-12 • via Nuitee
J
Jennifer • solo_traveller • pr
10
Pros:

Muy cómodo y limpio la habitación. Y muy equipada.

Cons:

En el área de la barra es muy costoso una cerveza. La cerveza a $10.00, el desayuno mas variedad por el precio que se paga deberían de tener mas variedad.

2026-07-12 • via Nuitee
T
Tonya • solo_traveller • us
8
2026-07-10 • via Nuitee
S
Santiago • couple • pr
10
Muy bueno me gusto mucho el transporte hacía la plaza colon
Pros:

Si las facilidades y el personal am able

Cons:

Que hay q pagar el estacionamiento cuando te hospedas lo encuentro irrelevante

2026-07-09 • via Nuitee