Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good amenities
Cons:
Minor noise issues
High transfer charges

Categories

Cleanliness
8.95
Rooms were clean, but minor issues mentioned regarding bathroom conditions.
Service
9.45
Staff were friendly and attentive, with prompt resolution to any issues.
Location
9.45
Great central location with many attractions within walking distance.
Room Quality
9.45
Rooms are spacious and comfortable, though some noise was noted.
Amenities
8.95
Nice pool and rooftop amenities, but some guests noted minor issues.
Value for Money
8.45
Generally good value, but transportation costs were noted as high.
Food and Beverage
8.95
Breakfast buffet is good but coffee options were limited.
Overall Experience
9.95
Overall, guests expressed a wonderful experience and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 19:00

Property Description

Central Location
Set in the heart of Phnom Penh, Caravan Hotel by EHM offers convenient access to nearby attractions like Tuol Sleng Genocide Museum and Royal Palace Phnom Penh.

Modern Amenities
Enjoy air-conditioned rooms, an outdoor pool, free WiFi, a fitness centre, and a variety of dining options including Cambodian, French, and Pizza cuisine.

Business and Leisure Facilities
Benefit from services like room service, a 24-hour front desk, bike hire for cycling, a business centre, and a snack bar for relaxation during your stay.

Book your stay at Caravan Hotel by EHM now to experience comfort and convenience in Phnom Penh!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 1291 reviews
Cleanliness: 8.95
Service: 9.45
Location: 9.45
Room Quality: 9.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 9.95
N
nida • extended_group • gb
9
2026-07-04 • via Nuitee
D
DINH TRUNG • couple • vn
9
Pros:

The staff were very kind and extremely helpful throughout the VAT invoice process. I really appreciate their support.

Cons:

It would be great if the breakfast menu could offer a little more variety and change slightly each day, especially for guests staying multiple nights.

2026-07-04 • via Nuitee
Z
Zoe • solo_traveller • hk
10
2026-07-04 • via Nuitee
I
Izabela • solo_traveller • pl
10
Hotel godny polecenia
Pros:

Po długiej podróży - prawie dwudziestogodzinnej -udało się zameldować wcześniej. była to dla nas niesamowita ulga i pomoc.
Hotel był czyściutki, śniadania bardzo smaczne , a personel bardzo uprzejmy i profesjonalny.

2026-07-04 • via Nuitee
L
Luuk • solo_traveller • nl
10
Highly recommend
Pros:

Lovely hotel with amazing staff. The rooms are very roomy and the beds are very comfortable. The staff helps you with everything, like they helped us with a tour to Oudong and recommended activities in the cit and they are extremely nice, they even learned me a bit of Khmer. The breakfast is a nice mix of local and western food. The spa is good and also the garden cafe has great coffee. On top of that, the sky bar is amazing and has a happy hour. The gym is big with the right equipment and it's a very nice pool. And the hotel is Cambodian owned, so you also support the local economy to the fullest.

Cons:

The location could be a little bit better, but a cheap tuktuk takes you anywhere in seconds.

2026-07-02 • via Nuitee
J
Jenny • family_with_children • us
7
Ok only
Pros:

Relatively clean and nice facilities for pool and gym.

Cons:

Furniture needs to be updated, staff is polite but they all seemed very busy on their cell phones even in the breakfast area. They didn’t seem as welcoming and warm as competitors hotel.

2026-07-02 • via Nuitee
J
Jayne • solo_traveller • gb
5
Mrs
Pros:

One lady on reception was really nice and helpful she spoke really good english .and is an asset ..

Cons:

The area wasnt very nice and the breakfast was awful ..bathroom needed up dating . There was a book in room stating price for breakages and damages which was very off putting ..as even included cups .Even though the mirror in bathroom was broke and the sink stopper was snapped .on entering property .

2026-07-01 • via Nuitee
E
eric • solo_traveller • fr
9
Pros:

Le personnel est très agréable, et efficace, bon petit déj en buffet, chambre confortable, salle de douche comme neuve , chambre pourrait être un peu rafraîchie. Piscine agréable en roof top avec bar et happy hour,

2026-06-28 • via Nuitee
Z
Zelle • solo_traveller • vn
9
A weekend getaway
Pros:

Accomodating staff particularly Sitty, Vaught and their team that they even gave us an upgrade of our room plus booked for our bus back to Saigon. Location is within the city and nestled in a quiet street. Pool view is pretty and the Sense Garden is so placed nicely. Room is quite huge, has smart TV and two lounge chairs to enjoy a chat with a roommate.

Cons:

Nothing much but at one point the cleaner was not quite thorough in vacuuming the floor

2026-06-28 • via Nuitee
L
Leeda • solo_traveller • us
10
2026-06-27 • via Nuitee
Y
Yen Wei • solo_traveller • tw
10
2026-06-26 • via Nuitee
Y
Yen Wei • extended_group • tw
10
2026-06-26 • via Nuitee
N
Narendrakumar • solo_traveller • in
9
Overall good experience must recommend,location is very good
Pros:

The location is good and staff is very supportive

Cons:

AC was not working properly but afterwards they fix it

2026-06-24 • via Nuitee
B
Baldassare • extended_group • it
7
2026-06-23 • via Nuitee
M
Marg • couple • fr
9
Très bon séjour ! Je recommande
Pros:

Très bon emplacement, très bon rapport qualité prix pour la ville ! La chambre était très propre, confortable et agréable :)
Le rooftop était très sympa 😊

Cons:

Je recommanderai de renover un peu l’extérieur et le mobilier du rooftop

2026-06-20 • via Nuitee
F
Fil d'Asie • solo_traveller • fr
7
Pros:

La disponibilité et là gentillesse du personnel. La propreté. Le confort. Excellente literie.

Cons:

Le petit déjeuner dont la diversité des produits n'est pas l'apanage premier. La qualité wifi mauvaise, impossible d'uploader une vidéo.

2026-06-19 • via Nuitee
L
Luke • solo_traveller • sl
10
High Luxury hotel for affordable price
Pros:

Super swanky hotel. High luxury at affordable prices. Felt like a real treat. All the staff so lovely - Vaan Menghong on reception was so kind and couldnt do enough. Amazing pool, fokd and spa. Highly recommend .

Cons:

Loved it all

2026-06-15 • via Nuitee
O
Oleksandr • solo_traveller • ua
9
Pros:

Nice and new

Cons:

-

2026-06-14 • via Nuitee
S
stephanie • couple • fr
10
vraiment très bien
Cons:

Pas de brosse à dents à disposition

2026-06-07 • via Nuitee
T
Tocaci • solo_traveller • ro
10
2026-06-07 • via Nuitee