The Selwyn, Richmond

Hotels
8.7 (2629 reviews)
48 Sheen Road , Richmond upon Thames , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Welcoming staff
Great location
Clean rooms
Delicious breakfast
Cons:
Small rooms
Limited storage space
Parking fees too high

Categories

Cleanliness
8.55
Rooms were described as immaculate and clean, contributing to a positive experience.
Service
9.05
Staff received high praise for their friendliness and helpfulness throughout the reviews.
Location
9.05
Consistently noted as a great location for accessibility and attractions.
Room Quality
8.05
Some comments about rooms being small and storage issues were noted, slightly lowering the rating.
Amenities
8.55
Amenities like breakfast were positively mentioned, though some guests noted small issues.
Value for Money
8.55
Value perception mixed with some comments about parking fares affecting overall impression.
Food and Beverage
9.05
Breakfast was highlighted as amazing, with many positive remarks about food quality.
Overall Experience
8.75
General sentiment is highly positive with many recommending the hotel and stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:39

Property Description

Luxurious Boutique Hotel in Richmond Upon Thames

Chic and Modern Rooms: Experience comfort and style in our newly refurbished rooms equipped with flat screen 4K TV, Chromecast, and deluxe bathrooms.

Delicious Dining Options: Indulge in our Paisley Room's enhanced Continental and A la carte breakfast, setting the perfect tone for your day ahead.

Prime Location: With a short walk to Richmond rail and tube station, explore nearby attractions like Twickenham Stadium, Kew Royal Botanic Gardens, Richmond Park, and Richmond Hill effortlessly.

Book your stay at The Selwyn now for a memorable experience in Richmond Upon Thames.

Important information:

Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.7
Based on 2629 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 8.75
E
Edwin • solo_traveller • nl
9
Heerlijk
2026-05-16 • via Nuitee
A
Ana Maria Bullon Aleman • family_with_children • es
10
2026-05-15 • via Nuitee
A
ANN • solo_traveller • gb
10
Pros:

Calm atmosphere. Clean and smart.
Good parking facilities.
Close/ walking distance to town and excellent public transport links to central Lond

Cons:

Breakfast a tad limited.

2026-05-15 • via Nuitee
P
Phillip • couple • gb
7
Okay
Cons:

Breakfast menu poor

2026-05-15 • via Nuitee
C
Carol • family_with_children • gb
9
the location excellent, staff wonderful, only a few things we didn't like but lots of things we did
Pros:

Very nice hotel, very clean, lovely deco and very friendly staff, nice breakfast

Cons:

there were 2 double beds in our room (there were 3 of us) very nice room but lacking drawers and coat hangers. The bedside tables instead of being round could have been a small set of drawers. No toast at breakfast offered.
unfortunately the people in the room above us were having a party until very late.

2026-05-15 • via Nuitee
S
Stefan • solo_traveller • pt
10
2026-05-13 • via Nuitee
R
Rebecca • solo_traveller • fr
10
2026-05-13 • via Nuitee
P
Pamela • couple • gb
8
Pros:

Lovely building very conveniently situated. Friendly and helpful staff. Excellent breakfast.

Cons:

Very noisy air conditioning in bedroom which staff were unable to switch off. Eventually we were moved during the night to another room which was fine but rather disruptive.

2026-05-13 • via Nuitee
R
Rachel • couple • gb
9
2026-05-12 • via Nuitee
E
Emma • couple • gb
10
Great place, great staff, great location
Pros:

Everything

Cons:

Nothing

2026-05-11 • via Nuitee
J
Jacqueline • extended_group • gb
9
Friendly, customer focused staff who made you comfortable and welcome.
Pros:

Breakfast was fresh and plentiful. It was served by friendly staff who made you feel special

Cons:

Was fully satisfied

2026-05-10 • via Nuitee
A
April • couple • us
10
Highly recommend this lovely hotel.
Pros:

The boutique hotel was lovely. The staff was attentive, friendly and went beyond to help.
The location is PERFECT - walking distance to everything including the train station.
Gorgeous room.

2026-05-10 • via Nuitee
M
Michael • couple • gb
8
Really lovely, Natalia in reception made sure everything with our stay was to our comfort and, she couldn’t be more help
Pros:

Location was ideal,

Cons:

The windows on both rooms need adjusting a lot. They’re very antiquated and don’t block out much noise. Bathtub is not very friendly for mature and elderly people as trying to get out of the bath tub even as a young guy it was kind of challenging as the interiors are very slippy. There’s no handrail to lift yourself up, all very nice and aesthetic, but a few touches wouldn’t go a miss in making it more practical.

2026-05-09 • via Nuitee
A
Alison • couple • au
9
2026-05-08 • via Nuitee
S
Shane • couple • ie
8
Pros:

Location was great

Cons:

Rooms were a bit small but very nice and comfortable.

2026-05-08 • via Nuitee
J
James • solo_traveller • gb
9
Will stay again with no hesitation
Pros:

Convenient location

Cons:

Nothing

2026-05-07 • via Nuitee
S
Sonia • couple • ae
9
Wonderful gem
Pros:

Lovely hotel! Very friendly staff that go out of their way to make your stay pleasant

2026-05-07 • via Nuitee
L
Louise • couple • au
10
The hotel was fabulous. The staff were so friendly and helpful. The breakfast was very good.
Pros:

Property was in a fabulous location. Train station very close by

2026-05-07 • via Nuitee
R
Rebecca • solo_traveller • fr
10
2026-05-06 • via Nuitee
N
Nur • solo_traveller • gb
6
Great location but disappointed with the room.
Cons:

The fan of the air conditioner was too noisy. There was no guidance as to how to switch it off altogether so sleeping through the night with continuous fan noise was unpleasant.

2026-05-06 • via Nuitee