The South Park Hotel

Hotels
7.8 (552 reviews)
M. G. Road, Palayam , Trivandrum , in

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Polite and helpful staff
Good breakfast
Cons:
Rooms need upgrades
Pool condition poor
Noise disturbances

Categories

Cleanliness
8.11
Cleanliness was generally praised, with some mentions of good maintenance.
Service
7.88
Staff were noted as polite and helpful, though with some occasional indifference.
Location
8.82
The location was frequently appreciated and considered excellent.
Room Quality
6.87
Rooms were noted as outdated and problems with the air conditioning were mentioned.
Amenities
7.4
Amenities were generally good, but issues were flagged regarding the pool and WiFi.
Value for Money
7.36
General sentiment suggests fair value, but with some dissatisfaction regarding certain amenities.
Food and Beverage
8.41
Breakfast and food quality received positive feedback.
Overall Experience
7.58
Overall experience was positive, with some notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:23

Property Description

Modern Accommodation

Feel right at home in our well-appointed rooms featuring modern decor and top-of-the-line amenities, ensuring a comfortable stay throughout.

Wellness Heaven

Unwind and rejuvenate at our on-site spa with a range of Ayurvedic massages, or stay active at our fitness center to keep up with your wellness routine.

Culinary Delights

Indulge in a gastronomic experience at our Regency Restaurant with live classical music and a buffet spread, or enjoy open-air barbecue delights at Terrace Greens Restaurant.

For an unforgettable stay in Trivandrum, book your stay at The South Park Hotel and discover the perfect blend of luxury and comfort.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 11 and older are allowed.
    Children 11 years old stay for Rs. 250 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for Rs. 1,000 per person per night when using an existing bed.
    Adults stay for Rs. 1,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 552 reviews
Cleanliness: 8.11
Service: 7.88
Location: 8.82
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.36
Food and Beverage: 8.41
Overall Experience: 7.58
P
peter • solo_traveller • in
7
Cons:

The servuce staff at tge Breakfast bufget should be more organized and available. Except for the captain. Who was of great help, maintained service standards and very proactive, others were barely at their stations. They shud be more organized in approach. My appreciation to the captain of the service. The team should be more like him for better experience

2026-02-14 • via Nuitee
S
Sankalp • solo_traveller • in
8
Pros:

Location

Cons:

Service Staff

2026-02-12 • via Nuitee
B
Blessen • couple • in
8
Very comfortable and pleasant stay
Pros:

Value for money
Good breakfast spread
Good location

Cons:

Wash room can be upgraded

2026-02-12 • via Nuitee
H
Helen • couple • gb
10
Great value
Pros:

Unbelievable value for money. Huge room , great breakfast, pool and in a central location. Can’t ask for more

2026-02-12 • via Nuitee
J
Joseph • couple • in
6
2026-02-11 • via Nuitee
R
Ramakrishnan • solo_traveller • in
8
2026-02-10 • via Nuitee
T
Tony • couple • gb
8
2026-02-08 • via Nuitee
J
johnson • couple • ae
7
Pros:

Good hotel, restaurant, food and staff was verygood.

2026-02-08 • via Nuitee
B
Bruno • couple • fr
10
Super séjour
Pros:

Tout. La qualité de leur prestation et la gentillesse du personnel très attentionné. Le fait que ce soit un hotel "indien" avec un style de chambre qui ont une âme.

2026-01-30 • via Nuitee
V
VENUGOPAL • couple • in
7
GOOD PLACE EXCEPT THE HOT WATER ISSUE
Pros:

LOCATION

Cons:

EVENING BTHEY SWITCH OFF HOT WATER . SO SHOWER BEFORE SLEEP IS OUT OF QUESTION

2026-01-30 • via Nuitee
S
Sajlal • solo_traveller • in
7
2026-01-29 • via Nuitee
J
Justin • couple • gb
5
Good location and food, ok value for money. Looked forward to moving on to our next location.
Pros:

The location, lobby area and the food was great!

Cons:

Swimming pool water was green and dirty, rooms were dirty and the toilet didn’t flush!

2026-01-28 • via Nuitee
G
Gopalakrishnan • solo_traveller • in
7
good
Pros:

breakfast good

Cons:

room facilities to be updated

2026-01-28 • via Nuitee
A
Anishkumar • solo_traveller • ae
10
2026-01-26 • via Nuitee
S
Shibin • solo_traveller • au
4
Overall stay was disappointing and did not match a 5-star standard in terms of service, cleanliness, or facilities.
Pros:

Location is good

Cons:

I’m honestly not sure how this property has a 5-star rating. The experience felt quite underwhelming overall.

The front desk staff were noticeably unfriendly, and it felt like they could really benefit from some basic hospitality training—especially around how guests are welcomed and spoken to. First impressions matter, and this one wasn’t great.

The rooms were not very clean, and the facilities felt quite old and dated. It didn’t give the sense of a well-maintained or premium property.

Breakfast was below average, with limited options and nothing that stood out.

If you’re planning to stay here, I’d recommend going with the expectation of a maximum 3-star experience. With that mindset, you may not be disappointed—but calling it a 5-star hotel is definitely a stretch.

2026-01-24 • via Nuitee
J
J Benjamin • couple • gb
9
This is our go to place of stay in Trivandrum
Pros:

Excellent location, clean environment, excellent valet parking, and mostly value for money except when rates are dynamically jacked up from time to time.

Cons:

The restaurant staff can be a little disorganised and poorly managed

2026-01-20 • via Nuitee
J
Jestin • solo_traveller • in
10
2026-01-20 • via Nuitee
R
RAJA RAJAN • couple • sg
10
Excellent stay & worth the amount paid for the hotel stay.
Pros:

The location of the Hotel from the Airport was very good. The room has exceeded my expectations & the breakfast was excellent. Both me and my wife not only enjoyed the breakfast but also the conversations with the staffs.

Cons:

So far there were nothing to say about any dislike as we only stayed one night.

2026-01-19 • via Nuitee
M
manikandan • solo_traveller • in
7
Pros:

Good breakfast house keeping

Cons:

Wifi connection

2026-01-18 • via Nuitee
J
jimmy • family_with_children • au
6
Pros:

Location

Cons:

My kids were sick and sleeping in the room. The staff opened the room using the master key and asked kids to leave the as it is time to vacate the hotel.
We had the rooms booked from 8th to 11th this incident happened on 10th.

Kids called me straight away they were scared and it was a male staff opened the room while my two daughters were sleeping in the room.
I have contacted the hotel receptionist and raised my concerns they said they will check the camera and investigate the incident. When I reached back to the hotel they didn’t even bother to tell me what happened.

I went to the receptionist and asked what happened she said in a casual way it was a mistake from the staff they had the room number wrong.

Safety in that hotel is a real concern if you are suggesting your customers to go there to stay.

2026-01-15 • via Nuitee