Knowesgate Hotel

Hotels
5.5 (18 reviews)
Knowesgate, Newcastle upon Tyne , Newcastle upon Tyne , gb

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
lovely view
friendly host
warm and cosy rooms
Cons:
poor cleanliness
heating issues
stale breakfast

Categories

Cleanliness
3.58
The hotel has been criticized for being filthy and cold, with issues noted like damp smell and dirty conditions.
Service
6.55
Mixed sentiments about service; while some guests appreciated the friendly host, others mentioned poor responsiveness regarding heating issues.
Location
7.09
Located in a picturesque area of Northumberland, but some reviews had mixed feelings about accessibility.
Room Quality
5.54
Recently upgraded with new heaters and modern decor, yet some issues with maintenance were noted.
Amenities
4.57
Basic amenities provided; the continental breakfast was satisfactory but limited in choice.
Value for Money
5.53
Guests felt the low price was fair, but the quality of the facilities and room condition raised concerns.
Food and Beverage
6.08
Breakfast options were deemed acceptable, though some items were reported stale.
Overall Experience
5.05
Overall sentiment was mixed; while there were positive aspects, significant issues affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:56

Property Description

Convenient Location
Located just 36 km from St James' Park in Newcastle upon Tyne, Knowesgate Hotel B&B offers a central hub for exploring the city.

Comfortable Accommodation
Guests can expect well-appointed rooms with modern amenities including flat-screen TVs, private bathrooms, and cozy bedding for a restful stay.

Welcoming Services
Enjoy the convenience of a shared kitchen, on-site restaurant, and bar, as well as attentive staff ready to assist at the reception desk.

Book your stay at Knowesgate Hotel B&B for a memorable Newcastle experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

5.5
Based on 18 reviews
Cleanliness: 3.58
Service: 6.55
Location: 7.09
Room Quality: 5.54
Amenities: 4.57
Value for Money: 5.53
Food and Beverage: 6.08
Overall Experience: 5.05
D
Dan McClew solo_traveller gb
2
Pros:

Not alot

Cons:

Owner hasn't got a clue how to run a hotel ...he knocked on my door at 8:30am to ask if I'd go buy him some bread and milk.
Towels and bedding were damp on arrival...had about 2 minutes of hot water in the morning.
Noisy people next to me up til 2:30 in the morning.
Didn't feel safe and secure. No privacy and the owner freaked me out. Avoid.

2026-02-11 via Nuitee
S
Sarah solo_traveller gb
8
Budget price, very warm and cosy. Safe for lone travellers .
Pros:

Very quaint hotel that has been renovated. Room was very warm and cosy. Clean facilities and helpful/friendly staff.

2026-02-08 via Nuitee
J
Jon-Paul couple gb
8
Pros:

It was a budget hotel that exceeded expectations.
The new owners are trying very hard to make a new venture work and to use and up keep a beautiful old building.

Don't expect a 5* hotel but DO expect vale for money and staff that go out of their way to look after you.

2026-01-26 via Nuitee
P
Pauline couple gb
10
The host was very friendly and helpful
Pros:

Rooms lovely and clean

2026-01-18 via Nuitee
M
Michelle couple gb
10
Quirky, but full of character
Pros:

The staff were incredibly welcoming, attentive, and cheerful. The bed was amazingly comfortable, and it was such a lovely touch that the heating was already on when we arrived. Breakfast was simple but satisfying—just what we needed.

Cons:

There was nothing we didn’t like. You could tell the property is under new management and has lots of potential, which only added to its charm and character. For the price, it was great value and we would happily stay again.

2026-01-18 via Nuitee
A
Anton couple gb
3
Had no anyone to meet us when we arrived. The hotel outside and the bar and breakfast place was in not good condition an
Pros:

The room was clean and worm

Cons:

Had no any worm water in the bathroom .

2026-01-04 via Nuitee
A
Andrius couple gb
1
2026-01-02 via Nuitee
K
Kieran solo_traveller gb
7
2025-12-16 via Nuitee
J
Jessica couple gb
10
2025-12-08 via Nuitee
G
Georgina couple gb
7
lovely view and clean
Pros:

its under new management andntheubare working on it and bringing up to scratch the rooms were warm, clean and cosy and continental breakfast was excellent,,its half an hour from Newcastle but park and ride is good value for money and easier

Cons:

nothing was all ok

2025-12-07 via Nuitee
P
Peter couple gb
1
Stinking, cold, filthy almost derelict excuse for a hotel! Disgusting
Pros:

Just the humour due to the fact this is open and advertised as a hotel and the surrounding area is beautiful.

Cons:

It has no heating apart from a noisy electric heat fan mounted on the wall of our room. The place is run down, stinks of damp, is filthy and cold. There is no hot water, I ran the taps for ten minutes they were ice cold. I made the host aware and he replied to me the day after we left claiming the water was hot and I should have ran the taps longer. I checked previous reviews and found the heating and hot water have apparently been turned off by the owners. Easily the worst excuse for a hotel I have ever stayed at.

2025-12-05 via Nuitee
E
Eldaly solo_traveller au
1
2025-12-04 via Nuitee
M
MattHandy solo_traveller gb
8
I was pleasantly surprised by my experience and will stay again when I am in the area.
Pros:

I booked this hotel as it was by far the closest to my work visit the following morning, then I read the reviews and I was a bit worried! However, I can confirm that the Hotel is indeed open and has recently has some upgrades by the sound of it from looking at the reviews.

To answer some questions relating to the reviews;
1. The door was locked when I arrived, but there was clearly a doorbell and a mobile number to alert the owner. He had also called me earlier in the day to confirm.
2. There have been new heaters installed in the rooms and the guest corridors. My room was lovely and warm. Yes, there is central heating that is turned off, which I fully understand with an under-utilised hotel, it would not be financially viable to do so.
3. There was plenty of hot water and the en-suite was clean and fine. The decor of the room was modern and there was no damp smell in the room.
4. The bedding was clean and fresh and I had a very comfortable nights sleep, despite the horrid wet weather outside.
5. Breakfast was continental. There were few guests staying but I still had a range of juices, toast and jams, croissant, cereal and hot drinks. It was absolutely fine.

This is a fascinating Hotel and it has obviously changed ownership a few times recently (have a look on Google Street View over the years!) and with the closure of the adjoining petrol station (recently used for the filming of 28 years later, I now know) and Covid-19, it does not appear to have really been modernised and is in need of investment, but with low guest numbers, how can it be invested in. Hopefully the petrol station will be replaced with a bigger service station (I hear there are plans) which in turn will bring more guests to the Hotel, once more. It is in a fantastic setting and really does offer a decent place to stay for the budget and the owner is very friendly too.

We need to support independent Hotels such as this one.

Cons:

Everything met my expectations and I am glad that the Hotel is now under new ownership (again) and that some investment has been made in terms of heating, comfort and breakfast. It is a shame that a previous owner painted the lovely stone at the front of the building and that the closed petrol station adjoining the Hotel does give the site a run down appearance. I dearly hope that the Service Station is re-opened and that you are able to continue to refurbish the Hotel.

2025-11-30 via Nuitee
S
Stubbings couple gb
5
Remnants of a succesful past but needs a revival.
Pros:

It was really quiet as it's in the middle of Northumberland.

Cons:

I didn't mind it as it only cost £36 last minute for one night, however the breakfast items were stale and there was very little choice, the building was very run down, and we only saw 2 other people.

2025-11-25 via Nuitee
S
Sajimon couple gb
3
2025-11-17 via Nuitee
P
pauline couple gb
10
The host was a lovely guy
Pros:

Bedrooms nice and clean tea and coffee as much as you want on arrival nice continental breakfast

2025-11-17 via Nuitee
D
Dave solo_traveller gb
6
2025-11-14 via Nuitee
Y
Yathreb couple gb
10
2025-10-26 via Nuitee
R
Richard review category business travellers gb
1
I didnt stay because its closed, cant understand why its still up on this site. I was able to book
Pros:

Its closed and shouldn't be made available on Booking.com

2025-04-23 via Nuitee
K
Katherine solo traveller gb
2
Better than a bivvy bag in the rain but only slightly.
Pros:

The roof didn’t leak.

Cons:

Room wasn’t ready on arrival
No hot water. Even the cold water stopped at one point
Could hear something scuttling around in the roof.

2024-05-30 via Nuitee