Hotel Best stay haridwar by Shiva Palace

Hotels
4.2 (110 reviews)
Near Lila yatri bhawan Haridwar mayapur road , Haridwār , in

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Sauna
Non-smoking throughout
See all facilities

Review Highlights

Cons:
Unclean rooms
Poor service
Bad room conditions
Inadequate amenities

Categories

Cleanliness
2.03
Multiple reviews highlight cleanliness issues, including dirty rooms and bathrooms.
Service
5.5
Service was mentioned as lacking in multiple reviews, but staff behavior was sometimes noted positively.
Location
6.04
Close to the station, but some issues with finding the hotel.
Room Quality
2.49
Room conditions reported as very poor, with comments on bad ventilation and uncomfortable bedding.
Amenities
3.02
Basic amenities were referenced with no additional features.
Value for Money
6.98
Prices are considered low but reflect the poor quality experienced.
Food and Beverage
4.03
No explicit comments on food quality, assumed standard for budget hotels.
Overall Experience
3.5
Overall sentiment appears very negative, with multiple guests expressing dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:39

Property Description

Convenient Location

Modern Amenities

Friendly Service

Book your stay now at Hotel Best stay haridwar by Shiva Palace for a relaxing getaway near Haridwar's top attractions.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

4.2
Based on 110 reviews
Cleanliness: 2.03
Service: 5.5
Location: 6.04
Room Quality: 2.49
Amenities: 3.02
Value for Money: 6.98
Food and Beverage: 4.03
Overall Experience: 3.5
V
Vashisht • extended_group • in
10
2026-02-08 • via Nuitee
• extended_group • in
1
Cons:

Everything wrost stay in have ever

2025-09-29 • via Nuitee
M
momin • couple • in
4
2025-09-15 • via Nuitee
B
Bhavik. B. Patel • extended_group • in
10
2025-09-08 • via Nuitee
S
Shukla • solo_traveller • in
1
Cons:

Room was not clean and cockroach was there in the bed and almira, curtain and under the bed was so dirty.

2025-09-01 • via Nuitee
P
Prince • solo_traveller • in
10
2025-09-01 • via Nuitee
P
Prince • solo_traveller • in
10
2025-09-01 • via Nuitee
P
patel • extended_group • in
1
Pros:

Book krne ke baad jb hamne chack in krne ke liye pahuche to hotel loction pr nhi tha badi mushkil se mila bhi to hotal staff call nhi pick kr rha tha uske baad hum hotel ke andar gye to koi nhi mila bahut der dekhne ke baad ik hotel staff mila to usne check in ke liye mana kr diya or bola chack in 2 ghate baad hoga or hame hotel se bahar nikal diya uske baad ham thak har kr acche se presan hone ke baad hamne dusra hotel sarch kiya

2025-08-22 • via Nuitee
A
Abhinav • couple • in
5
Pros:

Room price ke ke hisab se ache hai but not clean

2025-08-22 • via Nuitee
S
Shivam • couple • in
7
2025-08-15 • via Nuitee
P
Prince • solo_traveller • in
10
Pros:

Only staff members behaviour

Cons:

Not cleaning and not in kitchen

2025-08-13 • via Nuitee
• solo_traveller • in
1
2025-08-04 • via Nuitee
P
Priyanshu • extended_group • in
5
Pros:

Not soo good but good to stay in low price

Cons:

Okay okay stay

2025-08-01 • via Nuitee
P
Prabhanjanpratap • extended_group • in
10
2025-07-27 • via Nuitee
A
Amitesh • young couple • in
1
Bad
Cons:

The price of the room was fine but the check-in was not done on time. Cleaning was done after 4 hours. The service is very bad. towels were also not given. Even the bedsit was not changed during the service.

2025-07-18 • via Nuitee
S
Surwade • young couple • in
1
Pathetic
Cons:

Pathetic service

2025-07-18 • via Nuitee
M
Mishra • with friends • in
1
Bad
Cons:

Stayed just one night and it was more than enough. The non-AC room was extremely hot and stuffy, with barely any ventilation. The bathroom was the worst part — dirty, smelly, and poorly maintained. And the pillow? Lumpy, flat, and honestly the most uncomfortable thing I’ve ever slept on. Overall, a miserable experience. Wouldn’t recommend to anyone

2025-07-10 • via Nuitee
A
Anonymous • review category business travellers • in
1
Bad
2025-07-09 • via Nuitee
A
Anamika • solo traveller • in
2
Not happy
Pros:

Hotel staff r not active

Cons:

Cleaning r good bat washroom bas are not good

2025-07-03 • via Nuitee
P
Porwal • with friends • in
1
Bad
Cons:

Rooms are not available but booking was open.....

2025-06-19 • via Nuitee