Hotel City Inn Basel

Hotels
7.6 (2546 reviews)
Elisabethenanlage 5 , Basel , CH

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Room cleanliness issues
Small room size

Categories

Cleanliness
6.66
The room cleanliness was negatively impacted by maintenance issues and unpleasant odors reported.
Service
8.63
Staff were described as attentive and helpful during the stay.
Location
8.67
Positive mentions of convenient location near transportation and attractions.
Room Quality
6.62
Many reviews mentioned small room sizes and some maintenance issues.
Amenities
7.75
Standard amenities were available, but some guests were looking for more.
Value for Money
7.11
Some guests noted the price did not reflect the state of the rooms.
Food and Beverage
7.66
Breakfast options received mixed reviews, with some items lacking variety.
Overall Experience
7.73
Overall experience was decent, though some issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:12

Property Description

Central Location in Basel
Hotel City Inn is conveniently situated in the heart of Basel, just a short tram ride away from the Congress and Exhibition Centre. Surrounded by theatres and museums, our hotel offers the perfect base for exploring the city on foot.

Modern Rooms and Amenities
Experience comfort and style in our air-conditioned, non-smoking rooms featuring contemporary decor, private bathrooms, and complimentary WiFi access. Each room is equipped with a flat-screen cable TV, a work desk, and a hairdryer to cater to all your needs during your stay.

Convenient Dining Options
Indulge in delicious regional dishes and refreshing drinks at the bar and restaurant located in the adjacent hotel, accessible through a convenient passage. Enjoy the pleasant weather on the terrace while savoring your meal.

Book your stay at Hotel City Inn now for a memorable experience in Basel!

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.


Please note that the entrance of the hotel is at Centralbahnplatz 14Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 2546 reviews
Cleanliness: 6.66
Service: 8.63
Location: 8.67
Room Quality: 6.62
Amenities: 7.75
Value for Money: 7.11
Food and Beverage: 7.66
Overall Experience: 7.73
N
Nadja • family_with_children • ch
7
2026-10-31 • via Nuitee
B
Bojana • couple • me
9
2026-10-30 • via Nuitee
E
Egriselda • family_with_children • al
10
2026-10-30 • via Nuitee
N
Nunzio • extended_group • it
5
Piacevole Basel ma albergo poco accogliente, fortunatamente non abbiamo incontrato pioggia poiché stare in stanza sarebb
Pros:

La posizione centrale

Cons:

Stanze microscopiche a malapena un letto ed una sedia

2026-10-30 • via Nuitee
K
Kathrin • solo_traveller • de
8
2026-10-29 • via Nuitee
S
Stahl • solo_traveller • de
7
Praktisch, zentral gelegen und dennoch ruhig, Anbindung an Bahn und Flughafenzubringer sehr gut...
Pros:

Frühstück war gut und schön zubereitet - Aussicht im 8. OG einfach etwas Besonderes, Möglichkeit zu sehr frühem Frühstück
Zentrale Lage und dennoch ruhig, nur 5 Minuten zum Bahnhof und zum Flughafenzubringer

2026-10-28 • via Nuitee
L
Laura • family_with_children • ca
9
2026-10-28 • via Nuitee
K
Kathrin • solo_traveller • de
7
Pros:

Die Lage ist superzentral!
Das Frühstück ist gut, der Kaffee sehr lecker und die Aussicht vom Frühstücksraum über die Stadt mega!
Die Zimmer sind ruhig, die Betten bequem .
Das Personal ist super freundlich und hilfsbereit .
Das Bad war ok, die allgemeine Sauberkeit auch.
Das Zimmer war ruhig.

Cons:

Die Ausschilderung der Zimmer ist abenteuerlich, ohne Hilfe hätte ich es nicht gefunden. Im Zimmer funktionierte nicht alles, die Leselampe fiel immer wieder aus der Halterung und der Fernseher ging immer mal wieder von selbst aus.
Auf den Zimmern gab es keine Möglichkeit, sich einen Tee zu kochen.

2026-10-28 • via Nuitee
U
Ulrich • solo_traveller • de
10
2026-10-27 • via Nuitee
J
Jens • solo_traveller • de
6
2026-10-27 • via Nuitee
S
Sifeddine • solo_traveller • ma
10
2026-10-27 • via Nuitee
G
Giuseppe Domenico • solo_traveller • ch
10
Pros:

Tutto ottima struttura

2026-10-26 • via Nuitee
S
susan • couple • gb
7
2026-10-26 • via Nuitee
I
Ivan • solo_traveller • it
6
Pros:

La camera

Cons:

Molto antico e scomodo da capire dove andare in stanza

2026-10-25 • via Nuitee
T
Thomas • solo_traveller • es
7
2026-10-24 • via Nuitee
P
Paula • solo_traveller • mt
7
Pros:

Close to train station. Free bus ticket

Cons:

Basic

2026-10-24 • via Nuitee
E
Eveline • couple • ch
7
Für eine Nacht oder Nachtschwärmer die wenig im Hotel übernachten ok.
Pros:

Zentral, gut erreichbar mit ÖV. Freundliches Personal.

Cons:

Zwei Einzelbetten gebucht. Zimmer war so klein, dass kein Raum dazwischen möglich war.
Enge kleine Nasszelle/Bad. Minimalismus.
Verschachtelte, irreführende interne Wege. Fluchtweg im Notfall?

2026-10-23 • via Nuitee
C
Carol • family_with_children • ch
9
Très bien
Pros:

The staff and location

2026-10-23 • via Nuitee
A
Azat • solo_traveller • tr
8
2026-10-22 • via Nuitee
V
Vicki • couple • au
7
Pros:

The location was perfect. Very close to train station and all the trams

Cons:

The rooms was nothing like in the pictures

2026-10-21 • via Nuitee