Hotel City Inn Basel

Hotels
7.6 (2415 reviews)
Elisabethenanlage 5 , Basel , ch

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Safety deposit box
Soundproof rooms
Non-smoking throughout
Allergy-free room
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Room cleanliness issues
Small room size

Categories

Cleanliness
6.66
The room cleanliness was negatively impacted by maintenance issues and unpleasant odors reported.
Service
8.63
Staff were described as attentive and helpful during the stay.
Location
8.67
Positive mentions of convenient location near transportation and attractions.
Room Quality
6.62
Many reviews mentioned small room sizes and some maintenance issues.
Amenities
7.75
Standard amenities were available, but some guests were looking for more.
Value for Money
7.11
Some guests noted the price did not reflect the state of the rooms.
Food and Beverage
7.66
Breakfast options received mixed reviews, with some items lacking variety.
Overall Experience
7.73
Overall experience was decent, though some issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:12

Property Description

Central Location in Basel
Hotel City Inn is conveniently situated in the heart of Basel, just a short tram ride away from the Congress and Exhibition Centre. Surrounded by theatres and museums, our hotel offers the perfect base for exploring the city on foot.

Modern Rooms and Amenities
Experience comfort and style in our air-conditioned, non-smoking rooms featuring contemporary decor, private bathrooms, and complimentary WiFi access. Each room is equipped with a flat-screen cable TV, a work desk, and a hairdryer to cater to all your needs during your stay.

Convenient Dining Options
Indulge in delicious regional dishes and refreshing drinks at the bar and restaurant located in the adjacent hotel, accessible through a convenient passage. Enjoy the pleasant weather on the terrace while savoring your meal.

Book your stay at Hotel City Inn now for a memorable experience in Basel!

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.


Please note that the entrance of the hotel is at Centralbahnplatz 14Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for CHF 40 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 30 per day.

Location

Guest Reviews

7.6
Based on 2415 reviews
Cleanliness: 6.66
Service: 8.63
Location: 8.67
Room Quality: 6.62
Amenities: 7.75
Value for Money: 7.11
Food and Beverage: 7.66
Overall Experience: 7.73
M
Marina • solo_traveller • ch
10
2026-06-13 • via Nuitee
J
Juanita • solo_traveller • co
7
Una buena opción para una corta estancia
Pros:

La ubicación y el desayuno son muy buenos

Cons:

Las instalaciones son un poco extrañas y complicado de ubicarse en el edificio

2026-06-13 • via Nuitee
M
Maria Luisa • couple • gb
6
Pros:

Staff tried to help us within difficult circumstances

Cons:

Location of the room up in the loft. Very unusual setup

2026-06-13 • via Nuitee
C
Christoph • solo_traveller • de
7
2026-06-13 • via Nuitee
C
Christian • extended_group • at
9
2026-06-13 • via Nuitee
T
Teona • solo_traveller • ge
6
2026-06-12 • via Nuitee
K
Kevin • solo_traveller • ch
7
Stanza singola molto piccola. Posizione comoda vicino alla stazione.
Pros:

Posizione ottima.

Cons:

Aria condizionata nella sala colazioni. Stanza piccolissima.

2026-06-12 • via Nuitee
D
Dominicus • couple • nl
7
2026-06-12 • via Nuitee
K
Katja • solo_traveller • ch
9
2026-06-12 • via Nuitee
Y
YİĞİT • solo_traveller • tr
6
2026-06-12 • via Nuitee
K
Katja • solo_traveller • ch
9
2026-06-12 • via Nuitee
E
Elisabeth • extended_group • de
7
Ideal für einen Städte-Trip zum Erkunden der Stadt.
Pros:

Perfekte Lage für einen Städte-Trip, viele Sehenswürdigkeiten und Museen fußläufig erreichbar. Sauber, sehr freundliches Personal. Preis-Leistungs-Verhältnis stimmt.

2026-06-11 • via Nuitee
L
Liesbeth • solo_traveller • nl
8
2026-06-11 • via Nuitee
A
Alisa • solo_traveller • ua
10
2026-06-10 • via Nuitee
D
Daniel • solo_traveller • gb
7
2026-06-10 • via Nuitee
M
Miranda • couple • pt
9
2026-06-08 • via Nuitee
A
Angela • solo_traveller • ch
5
Pros:

Lage neben Bahnhof.

Cons:

Sehr enger Eingang ins Zimmer.
Lift führte nicht bis zu unserer Etage.

2026-06-08 • via Nuitee
S
Scott • solo_traveller • gb
8
Overnight stay on route to Interlaken
Pros:

Good Location
Bed was comfortable
Air-conditioning a good option
Shower small but powerful
Inclusive local travel passes
Complimentary coffee/Tea
Overall good value

Cons:

Lift only to 1st floor
Breakfast not included

2026-06-07 • via Nuitee
L
Leona • solo_traveller • cz
8
Pros:

Super lokalita, dobrá snídaně s pěkným výhledem. Příjemný personál.

2026-06-07 • via Nuitee
M
María aranzazu • extended_group • es
8
Cons:

Al regresar al hotel, la recepción estaba cerrada. Eran las 22:30. Gracias q uno de los salones estaba abierto y pudimos acceder por ahí.

2026-06-07 • via Nuitee