Hotel City Inn Basel

Hotels
7.6 (2232 reviews)
Elisabethenanlage 5 , Basel , ch

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Safety deposit box
Soundproof rooms
Non-smoking throughout
Allergy-free room
Public transport tickets
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Room cleanliness issues
Small room size

Categories

Cleanliness
6.66
The room cleanliness was negatively impacted by maintenance issues and unpleasant odors reported.
Service
8.63
Staff were described as attentive and helpful during the stay.
Location
8.67
Positive mentions of convenient location near transportation and attractions.
Room Quality
6.62
Many reviews mentioned small room sizes and some maintenance issues.
Amenities
7.75
Standard amenities were available, but some guests were looking for more.
Value for Money
7.11
Some guests noted the price did not reflect the state of the rooms.
Food and Beverage
7.66
Breakfast options received mixed reviews, with some items lacking variety.
Overall Experience
7.73
Overall experience was decent, though some issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:12

Property Description

Central Location in Basel
Hotel City Inn is conveniently situated in the heart of Basel, just a short tram ride away from the Congress and Exhibition Centre. Surrounded by theatres and museums, our hotel offers the perfect base for exploring the city on foot.

Modern Rooms and Amenities
Experience comfort and style in our air-conditioned, non-smoking rooms featuring contemporary decor, private bathrooms, and complimentary WiFi access. Each room is equipped with a flat-screen cable TV, a work desk, and a hairdryer to cater to all your needs during your stay.

Convenient Dining Options
Indulge in delicious regional dishes and refreshing drinks at the bar and restaurant located in the adjacent hotel, accessible through a convenient passage. Enjoy the pleasant weather on the terrace while savoring your meal.

Book your stay at Hotel City Inn now for a memorable experience in Basel!

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.


Please note that the entrance of the hotel is at Centralbahnplatz 14Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for CHF 40 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 30 per day.

Location

Guest Reviews

7.6
Based on 2232 reviews
Cleanliness: 6.66
Service: 8.63
Location: 8.67
Room Quality: 6.62
Amenities: 7.75
Value for Money: 7.11
Food and Beverage: 7.66
Overall Experience: 7.73
M
Michelle ines • solo_traveller • ch
9
2026-03-14 • via Nuitee
P
Pascal • solo_traveller • de
5
Für eine spontane Nacht geht es.
Pros:

Gute Lage, zentral am SBB gelegen, gute Anbindung in die umliegenden Ecken und zum Flughafen

Cons:

Leider nicht sehr saubere Bettwäsche, Gardinen waren ebenfalls dreckig. Bad in Ordnung!

2026-03-14 • via Nuitee
P
Pierre • couple • il
5
2026-03-13 • via Nuitee
R
Regina • solo_traveller • de
8
OK für 1 Nacht
Pros:

Sensationeller Blick aus Frühstücksraum 8. OG auf Basel

Cons:

Zimmer hatte viele Dachschrägen und ein sehr kleines Fenster. Dafür hätte ich einen Preisabschlag erwartet.

2026-03-13 • via Nuitee
H
Hannelore • solo_traveller • de
9
Kunstgenuss in Basel, komme wieder!
Pros:

Lage, freundliches Personal

Cons:

Nix zu meckern

2026-03-13 • via Nuitee
M
Mahmut • solo_traveller • tr
9
2026-03-12 • via Nuitee
B
Brinley • solo_traveller • gb
10
Pros:

Being upgraded to a beautiful and spacious room .

Cons:

All was good

2026-03-11 • via Nuitee
C
Christian • solo_traveller • ch
7
2026-03-11 • via Nuitee
J
Jovani Andre • couple • br
6
Pros:

A localização é bem próxima da estação central. Ter Basel Card disponível foi ótimo para se locomover na cidade. O espaço para chá e café no corredor é ótimo.

Cons:

O café da manhã foi deprimente. As frutas era melhor que nem fossem servidas. Pareciam sobras que estavam reciclando há dias. O hotel é labiríntico... mas disso já sabíamos de antemão. Não tem tomada ao lado da cama.

2026-03-10 • via Nuitee
Y
Yolanda • couple • nl
9
Pros:

De ligging nabij het station

Cons:

Het geluid van de grote ventilatoren buiten die om de zoveel tijd aansloegen

2026-03-09 • via Nuitee
A
Andrea • couple • sk
10
2026-03-09 • via Nuitee
R
Roxana • solo_traveller • ro
10
Pros:

The staff was very friendly, they updated my room to a bigger one, I’ve also got a discount coupon to drink something on the bar. The location is exactly near the train station so is perfect if you travel, but is also very quiet because the windows are opening in an indoor court. The room was very clean.

2026-03-09 • via Nuitee
B
Bettina • solo_traveller • de
8
Zentral gelegenes Hotel, sehr freundliches Personal und schönes Zimmer
Pros:

Lage super zentral am Bahnhof SBB, grosse Auswahl beim Frühstück

Cons:

Nicht alle Zimmer sind bequem mit dem Lift erreichbar.

2026-03-08 • via Nuitee
S
Sammy • extended_group • ch
8
2026-03-08 • via Nuitee
V
VLADISLAV • solo_traveller • pl
9
2026-03-08 • via Nuitee
E
Elisabet • solo_traveller • se
9
För korta vistelser mellan tågresor är hotellet ett mycket prisvärt alternativ.
Pros:

Fräscht och trevligt rum, nära stationen.

Cons:

Egentligen ingenting, förutom att kvällstid är promenaden hem från centrum inte så trevlig. Skulle jag stannat flera nätter i Basel hade jag kanske velat bo mer centralt, men om jag en annan gång bara ska göra en övernattning är läget vid stationen utmärkt.
För betyget Enastående kunde frukosten varit något överdådigare, men den var ändå mycket bra.

2026-03-07 • via Nuitee
A
Ana • solo_traveller • de
3
2026-03-06 • via Nuitee
N
Nic • solo_traveller • gb
8
Just what I needed
Pros:

Comfortable and close to station; all I needed for a rather brief stopover. Very good value and nice welcome.

Cons:

Nothing

2026-03-05 • via Nuitee
N
Nadya • solo_traveller • be
8
Very good value for money and pleasant stay.
Pros:

The staff were very friendly and helpful, and I received a complimentary room upgrade. The room itself was quiet and clean, which made for a comfortable stay. Breakfast was simple but enjoyable. I expected a basic comfort and was pleasantly surprised. Overall it offered excellent value for money.

Cons:

I liked everything.
Two hotels are interconnected which looks a bit confusing in the beginning, but you get used to it very fast :)

2026-03-05 • via Nuitee
S
Stéphanie • couple • ch
8
2026-03-03 • via Nuitee