Rama Al-Madina Hotel

Hotels
5.7 (34 reviews)
الهيثم بن أبي سنان , Al Madinah , sa

Facilities

Air conditioning
Non-smoking throughout
First aid kit available
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Proximity to Haram
Good location
Cons:
Poor cleanliness
Unsatisfactory service

Categories

Cleanliness
3.91
Multiple mentions of poor hygiene and cleanliness throughout reviews.
Service
6.88
Staff was mentioned as needing improvement in communication and friendliness.
Location
8.92
Proximity to the Haram and Masjid Al-Nabawi highlighted positively.
Room Quality
5.37
Negative comments about room conditions and cleanliness.
Amenities
5.4
Limited positive comments; needs improvement in staff assistance.
Value for Money
4.36
Not viewed as a good value given the issues with service and cleanliness.
Food and Beverage
5.41
No specific comments directly about food and beverage.
Overall Experience
5.38
General dissatisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:02

Property Description

Convenient Location
Situated just a short distance from major landmarks such as Quba Mosque and Qiblatain Mosque, Rama Al-Madina Hotel offers easy access to key attractions in Al Madinah.

Multilingual Staff
Our team at the reception speaks both Arabic and English, ensuring clear communication and assistance for all guests throughout their stay.

Nearby Points of Interest
Explore the surrounding area with ease, as Al Hukeer Lowna Park and Taibah University are within close proximity to the hotel. Enjoy convenient access to Prince Mohammad bin Abdulaziz International Airport for seamless travel arrangements.

To experience our exceptional service and prime location, book your stay at Rama Al-Madina Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

5.7
Based on 34 reviews
Cleanliness: 3.91
Service: 6.88
Location: 8.92
Room Quality: 5.37
Amenities: 5.4
Value for Money: 4.36
Food and Beverage: 5.41
Overall Experience: 5.38
H
Hamdan couple sa
6
2026-02-12 via Nuitee
S
Sami couple ae
3
2026-02-11 via Nuitee
M
Mohammad solo_traveller pk
1
It’s really pathetic in all means
Cons:

Its pathetic in every sense, no cleanliness, no service , not comfortable can’t sleep whole night due to noisy, staff is non professional. I checked out early due to non compfort , price vs property it’s purely fraudulent and cheating. In this price it’s totally unfair

2026-02-10 via Nuitee
M
Muhammed Emin family_with_children tr
7
2026-02-09 via Nuitee
عادل couple sa
9
2026-02-08 via Nuitee
A
ALHUSAINI couple kw
7
اداء العمره
Pros:

الفندق جيد بعيد عن دخول بوابه مللك فهد والفطور مقبول ان الشباب السكن فيه لايصلح لكبار السن والمرض الذين لم يقدروا المش مسافه طويله

Cons:

الفندق بعيد عن مدخل الحرم للطواف

2026-01-27 via Nuitee
W
Wasiu family_with_children gb
2
It’s not value for the money
Pros:

The location is the only good thing I like about the hotel .

Cons:

Very poor service from the staff and the facility is very dirty that I have to change the previous room they gave me.

2026-01-20 via Nuitee
H
Hafiz Yasir solo_traveller sa
8
Pros:

Near Masjid and easy accessible

Cons:

Cool n calm

2026-01-19 via Nuitee
S
Saad family_with_children sa
8
2026-01-19 via Nuitee
H
HASSAN couple eg
5
مقبولة
Pros:

الموقع فقط

Cons:

عدم الاهتمام بالنزلاء علي الاطلاق ونظافة المناشف وخلافه

2026-01-19 via Nuitee
E
EISHA family_with_children gb
1
Below Average
Pros:

Just the location on the hotel which is close by Masjid Nabwi

Cons:

Review for Rama Al Medina – October 2025 Stay
I stayed at Rama Al Medina for a week in October 2025, and unfortunately, this has been by far the worst hotel experience I’ve ever had.
From the very beginning, the condition of the hotel was unacceptable. The lifts were constantly out of order, and even when they were “working,” the buttons were often non-functional. Crowds of people were left stranded on every floor, waiting endlessly without any support from hotel staff. The only way to operate the lift was by pressing the buttons extremely hard, and even then, it would stop at every single floor unnecessarily. To make matters worse, the security guard near the lifts was rude and confrontational instead of being helpful.
There was no one present at the reception desk during the day or night. It felt like the hotel was operating without any real staff. When we did come across staff members, they were unfriendly, unprofessional, and made no effort to help with anything—from cleaning the rooms to even basic hospitality. Rubbish was not collected from the rooms, and no housekeeping was provided throughout the stay.
The noise levels inside the hotel were unbearable. There was constant shouting and chaos in the corridors at all hours, making it impossible to rest.
The only positive aspect of this hotel is its proximity to Masjid Al-Nabawi, which is within walking distance. Unfortunately, that alone does not make up for the discomfort, lack of service, and poor management we experienced.
I would strongly advise against booking this hotel. There are many other options nearby that offer a more peaceful and respectful environment for your stay in Madinah.

2026-01-19 via Nuitee
M
Mohammed couple sa
10
Pros:

اسعارها مناسبة وقريبه للمسجد النبوي

Cons:

لا يوجد

2026-01-19 via Nuitee
I
iqbal couple gb
7
2026-01-17 via Nuitee
M
Muhammad Jimada couple ng
6
2026-01-17 via Nuitee
H
Hatem solo_traveller sa
1
اسواء يوم في رحلتي
Pros:

النظافة والروائح ،،، وعدم توفر سخان ماء والأثاث قديم
مقارنة بالسعر

2026-01-16 via Nuitee
R
Rumana couple us
10
2026-01-13 via Nuitee
F
Fathima sidra couple ae
8
2026-01-12 via Nuitee
S
Sofiane solo_traveller fr
8
2026-01-05 via Nuitee
M
Mehboob couple gb
1
2026-01-05 via Nuitee
I
Inas couple eg
4
Je n’ai pas aimé le personnel. Ils ne sont pas accueillant.
Pros:

Proximité du Haram

Cons:

Le personnel n’est pas toujours à disposition. Ils répondent jamais par téléphone vous devez vous déplacer jusqu’à la réception. Personne ne vous aide pour les bagages. On a du changer de chambre car la première était très mauvaise.
On est resté on a attendu longtemps pour recevoir une bouilloire.

2026-01-03 via Nuitee