The Hoxton, Florence

Hotels
9.1 (383 reviews)
Via delle Mantellate, 2 , Florence , IT

Paid
Children allowed

Facilities

Parking
Restaurant
Pets allowed
Room service
Bar
24-hour front desk
Terrace
Non-smoking rooms
Laundry
Dry cleaning
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent food
Cons:
Cleanliness issues
Value for money concerns
Small room size

Categories

Cleanliness
8.18
Some complaints regarding dirty towels and bugs in the room.
Service
9.65
Positive comments about friendly and accommodating staff.
Location
9.19
Great location, somewhat removed from the main attractions.
Room Quality
8.64
Rooms were clean and comfortable, but some noted small size.
Amenities
9.17
Standard amenities, but some travelers found them lacking, such as missing slippers.
Value for Money
8.63
Concerns raised about the value given the room issues and amenities.
Food and Beverage
9.68
Excellent food and beverage options, particularly the buffet.
Overall Experience
9.65
Overall positive reviews with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 01:01

Property Description

Central Location
Enjoy the convenience of staying in the heart of Florence, with popular attractions just a stone's throw away.

Comfortable Rooms
Relax in air-conditioned rooms equipped with modern amenities such as flat-screen TVs and private bathrooms.

Dining and Entertainment
Indulge in delicious meals at the hotel's restaurant, unwind with a drink at the bar, or take in the city views from the terrace.

Book your stay at The Hoxton, Florence today for an unforgettable experience in the beautiful city of Florence!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 383 reviews
Cleanliness: 8.18
Service: 9.65
Location: 9.19
Room Quality: 8.64
Amenities: 9.17
Value for Money: 8.63
Food and Beverage: 9.68
Overall Experience: 9.65
E
Elyse • couple • us
10
Pros:

Convenient location. Private.

2026-11-07 • via Nuitee
N
Natalia • couple • es
9
Hotel muy recomendable en zona agradable y tranquila a 15’ andando al duomo
Pros:

Limpieza, ubicacion

Cons:

El cuarto de baño. Limpio pero poco iluminado. Grifos particulares.El agua no estaba un día tan caliente como me gusta.

2026-11-05 • via Nuitee
H
Hanna • couple • ae
9
Lovely hotel not too far away from central Florence
Pros:

Design is very pretty lovely courtyard spacious rooms quite peaceful

Cons:

Found a large dead cockroach in the room could have been cleaner

2026-11-05 • via Nuitee
C
Catherine • couple • sg
2
Never Again
Pros:

It looked nice on the outside. And the room was relatively comfortable

Cons:

It was dirty with slime and grime in the shower and sewerage smells. It was too far away from the centre and cost Euro 15-20 to get to the centre each way . Walking is about 30 minutes with nothing to see along the way. Music from the bar below was loud and pounding till midnight. They don’t provide shower cap or slippers or any amenities. Way overpriced for what you get. They charge for every single item. Housekeeping extremely poor with dirty carpets in the room . In my 4 day stay no vacuuming . Luggage in the corridors which is a fire hazard

2026-11-04 • via Nuitee
J
Jeannine • couple • nl
8
2026-11-04 • via Nuitee
S
Stephanie • couple • gb
10
Friendly, attentive staff who were helpful and informative
Pros:

The hotel was modern, clean and had excellent facilities

Cons:

Couldn’t find anything to complain about

2026-11-02 • via Nuitee
E
Ellen • couple • se
10
2026-11-01 • via Nuitee
H
Helga • extended_group • at
8
Für Städtetrip empfehlenswert.
Pros:

stylisch, sehr netter check-in

Cons:

Tip: Klobürste im Bad wäre wünschenswert.😅
Kein Service im Innenhof.

2026-10-31 • via Nuitee
M
Mohammed • couple • kw
10
2026-10-31 • via Nuitee
F
Francoise • family_with_children • fr
8
2026-10-30 • via Nuitee
S
Soki72 • couple • sk
8
2026-10-28 • via Nuitee
A
Alicia • couple • us
10
2026-10-27 • via Nuitee
L
Laurel • couple • gb
10
2026-10-23 • via Nuitee
S
Sally • family_with_children • au
10
2026-10-22 • via Nuitee
L
Luiz Otavio • couple • br
10
2026-10-21 • via Nuitee
S
Susan • couple • us
10
Pros:

Nice hotel about a 15 minute walk to the Duomo. Great amenities and friendly staff. Room was ls clean and comfortable. Our room was set in a private courtyard and it was very quiet and we got a good night sleep.

2026-10-16 • via Nuitee
E
Espinoza Galvez • solo_traveller • pe
8
2026-10-14 • via Nuitee
A
Anthony • couple • nl
9
2026-10-11 • via Nuitee
B
Barbara • couple • us
10
2026-10-11 • via Nuitee
A
Anda Denisa • solo_traveller • ro
10
Short and beautiful stay in Florence
Pros:

- Very good location, close to the center
- Spacious, beautifully renovated, and quiet hotel
- Smiling staff, very good breakfast

Cons:

-

2026-10-11 • via Nuitee