Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Sauna
Massage services
Karaoke
Public Bath
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Beautiful location
Cons:
Cleanliness issues
Old facilities

Categories

Cleanliness
6.89
Some reviews mentioned issues with cleanliness, particularly in the bathrooms.
Service
8.86
Multiple reviews praised the staff for being friendly and attentive.
Location
8.4
Location is described positively, with beautiful natural surroundings.
Room Quality
7.35
Rooms received mixed feedback, particularly regarding the lack of private bathrooms or modern amenities.
Amenities
7.88
The onsen and other facilities were generally appreciated, though some improvements were suggested.
Value for Money
7.84
Guests felt the experience was worth the price, especially given the quality of food.
Food and Beverage
8.89
Food was consistently praised for its taste and variety.
Overall Experience
7.86
Overall satisfaction high, with a mix of positive and negative feedback balanced out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 13:18

Property Description

Luxurious Hot Spring Baths and Sauna
Indulge in rejuvenating hot spring baths and unwind in the relaxing sauna at Aso Baien Spa Resort.

Delicious Higo Beef Dishes and In-Room Massages
Savor exquisite Higo beef dishes and pamper yourself with in-room massages for the ultimate relaxation experience.

Convenient Amenities and Attractions
Enjoy free wired internet, drinks vending machines, and free parking. Explore nearby attractions like Aso Farmland and Cuddly Dominion petting zoo for a fun-filled getaway.

Book your stay at Aso Baien Spa Resort for a revitalizing escape amidst stunning natural surroundings.

Important information:

Check-in is strictly until 19:00. Guests arriving after 19:00 must inform the property in advance. Contact details can be found on the booking confirmation.

Please note that the hot spring bath may be closed due to construction. Please contact the property in advance for further details.

Guests with a tattoo may not be permitted to use the property’s pools or other facilities where the tattoo might be visible to other guests.

Please be informed that meals are not offered on site, and that there are no restaurants in the area around the property. Guests are advised to either bring their own food or have dinner before traveling to the area.


Arden Hotel Aso Bus Stop is right in front of the hotel. The busses to this bus stop depart from JR Kumamoto Station.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for ¥1,100 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 155 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 7.86
K
Kanapat • family_with_children • th
10
2026-03-23 • via Nuitee
Y
YUEH-TZU • extended_group • tw
8
飯店人員友善，入住體驗很不錯，園區遼闊，房間望出去感到輕鬆愜意，餐食豐富好吃，溫泉也很舒服。
Pros:

餐前提供很豐富

Cons:

房間內無衛浴設備，對於遇經期的家人盥洗非常不便。

2026-03-22 • via Nuitee
Y
YUEH-TZU • family_with_children • tw
8
攜帶兒童入住，空間很足夠，餐食也有提供寶寶的很貼心。
Pros:

餐食豐富

Cons:

隔音稍弱

2026-03-22 • via Nuitee
京佳 • family_with_children • jp
6
2026-03-22 • via Nuitee
T
Toshinobu • couple • jp
6
Cons:

ロビー周辺を中心に一部リューアルされているものの、全体的に老朽化している感は否めない。また､客室のWi-Fiは接続環境があまり良くない。

2026-03-20 • via Nuitee
服部 • couple • jp
10
2026-03-19 • via Nuitee
K
KOUICHI • extended_group • jp
10
Pros:

バイキングが種類が多く、お酒も飲み放題。仲間も大喜びでした。

Cons:

特になし

2026-03-17 • via Nuitee
ウェーリ • extended_group • jp
7
2026-03-17 • via Nuitee
K
KEIKO • couple • jp
9
2026-03-15 • via Nuitee
M
Mette • couple • dk
8
Dejligt ophold
Pros:

Skønt med offentligt bad/onsen. Med det samme man gik ud af døren på hotellet kunne man se Mount Fuji. Gode faciliteter, dejligt at kunne få vasket tøj forholdsvis billigt

2026-03-11 • via Nuitee
W
Wen Wei • extended_group • tw
10
2026-03-06 • via Nuitee
C
CHENTZU • extended_group • tw
9
2026-03-03 • via Nuitee
Y
Yoko • couple • jp
8
ゆったり快適に過ごせた
Pros:

清潔感があり食事は美味しく、温泉も良く、何より従業員の方々の対応、雰囲気が素晴らしい！

Cons:

Wi-Fi接続が不安定で、ほぼ使えなかったのが残念

2026-02-28 • via Nuitee
R
RYUSEI • extended_group • jp
10
2026-02-26 • via Nuitee
K
KINARI • couple • jp
9
2026-02-23 • via Nuitee
D
Damien • solo_traveller • fr
10
Pros:

Une chambre très spacieuse. Literie super confortable. Vue sur le parc arboré magnifique. Deux onsens différents, un public, un dévolu uniquement à l'hôtel. Avec bain intérieur et extérieur dans les deux cas. Repas en libre service, bons et variés. Rien à redire.

Cons:

Pas de point négatif.

2026-02-22 • via Nuitee
H
Harumi • couple • jp
8
最高の温泉
Pros:

2箇所の温泉に入れるのが良かった。チェックアウトの時間が早かったので、食事をつけなかったのですが、どんどこ湯で夕食を食べられたのも良かった。

Cons:

廊下が寒かった。

2026-02-14 • via Nuitee
S
s o r a d a • family_with_children • jp
9
大変満足
Pros:

チェックインがかなり遅れたが、丁寧に迎えてもらい良かったです。

Cons:

酒の自販機が故障中のまま　

2026-01-26 • via Nuitee
Y
YEN HSIU • couple • tw
8
2026-01-25 • via Nuitee
I
I薏帆 • couple • tw
8
2026-01-23 • via Nuitee