Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Beautiful location
Cons:
Cleanliness issues
Old facilities

Categories

Cleanliness
6.89
Some reviews mentioned issues with cleanliness, particularly in the bathrooms.
Service
8.86
Multiple reviews praised the staff for being friendly and attentive.
Location
8.4
Location is described positively, with beautiful natural surroundings.
Room Quality
7.35
Rooms received mixed feedback, particularly regarding the lack of private bathrooms or modern amenities.
Amenities
7.88
The onsen and other facilities were generally appreciated, though some improvements were suggested.
Value for Money
7.84
Guests felt the experience was worth the price, especially given the quality of food.
Food and Beverage
8.89
Food was consistently praised for its taste and variety.
Overall Experience
7.86
Overall satisfaction high, with a mix of positive and negative feedback balanced out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 13:18

Property Description

Luxurious Hot Spring Baths and Sauna
Indulge in rejuvenating hot spring baths and unwind in the relaxing sauna at Aso Baien Spa Resort.

Delicious Higo Beef Dishes and In-Room Massages
Savor exquisite Higo beef dishes and pamper yourself with in-room massages for the ultimate relaxation experience.

Convenient Amenities and Attractions
Enjoy free wired internet, drinks vending machines, and free parking. Explore nearby attractions like Aso Farmland and Cuddly Dominion petting zoo for a fun-filled getaway.

Book your stay at Aso Baien Spa Resort for a revitalizing escape amidst stunning natural surroundings.

Important information:

Check-in is strictly until 19:00. Guests arriving after 19:00 must inform the property in advance. Contact details can be found on the booking confirmation.

Please note that the hot spring bath may be closed due to construction. Please contact the property in advance for further details.

Guests with a tattoo may not be permitted to use the property’s pools or other facilities where the tattoo might be visible to other guests.

Please be informed that meals are not offered on site, and that there are no restaurants in the area around the property. Guests are advised to either bring their own food or have dinner before traveling to the area.


Arden Hotel Aso Bus Stop is right in front of the hotel. The busses to this bus stop depart from JR Kumamoto Station.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 235 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 7.86
C
CHUNYI • family_with_children • tw
9
環境不錯的溫泉旅館，泡湯有兩處，設施完善，餐點也豐富。飯店人員很友善。
Pros:

舒適

Cons:

設備稍舊但不影響。

2026-08-28 • via Nuitee
K
KILYONG • solo_traveller • kr
8
Pros:

위치 조식 석식 괜찮고 직원도 친절했습니다

Cons:

5인가족이 묵는방치고는 너무작아요

2026-08-23 • via Nuitee
A
Allen • family_with_children • tw
9
乾淨, 無霉味, 空調, 床,溫泉,餐飲皆優, 酒水任食, 更優
Pros:

我們住308/309房間沒有傳說中的霉味, 乾淨/空調也清新, 房間面對中庭, 中庭大草原整理得很好, 溫泉設施也令人滿意, 自助餐菜色有誠意, 酒水任吃, 90分鐘, 整體而言是很舒適的酒店, 推薦

2026-08-18 • via Nuitee
Y
yumoto • extended_group • jp
5
2026-08-11 • via Nuitee
M
Manami • couple • jp
7
2026-08-11 • via Nuitee
山田 • solo_traveller • jp
9
2026-08-11 • via Nuitee
美樹 • couple • jp
7
落ち着いて過ごせる
Pros:

隣の温泉に入れたのと、
ウエルカムドリンクサービスが嬉かったです

Cons:

夕食のバイキングに、目の前調理等があればなお良かった

2026-08-11 • via Nuitee
R
Rodvold • extended_group • us
10
2026-08-10 • via Nuitee
A
aki • solo_traveller • jp
9
2026-08-08 • via Nuitee
A
aki • solo_traveller • jp
9
2026-08-08 • via Nuitee
M
Mike • family_with_children • tw
8
2026-08-04 • via Nuitee
R
REIKO • extended_group • jp
10
Pros:

温泉と料理がとても良かったです。
スタッフの方もとても親切丁寧な対応をしてくださいました。

2026-07-24 • via Nuitee
S
Suyin • family_with_children • tw
8
2026-07-23 • via Nuitee
R
Raoul • couple • ch
7
Good bath, old rooms
Pros:

Beautiful garden, nice staff

Cons:

Quite worn except the reception area, in comparison to other hotels rather expensive dinner buffet

2026-07-19 • via Nuitee
M
mami • couple • jp
9
とても満足。また家族出来たいと思いました。
Pros:

清潔でとても景色が良かったです。
お風呂もお食事もとても美味しかったです。

Cons:

食事の説明をして頂いたのですが、周りがザワザワしていて声が聞き取れなかった。けれどとても丁寧で感じは良かったです。

2026-07-15 • via Nuitee
J
Juri • family_with_children • jp
6
2026-07-12 • via Nuitee
A
Anna • solo_traveller • it
9
2026-07-08 • via Nuitee
N
NORIKO • extended_group • jp
9
満足しました。
Pros:

朝食が美味しかった。
スタッフの笑顔がよかった。

Cons:

歯ブラシを間違えて子供用をとってしまった。

2026-06-28 • via Nuitee
S
Shigenori • couple • jp
8
2026-06-16 • via Nuitee
Y
YU HAN • extended_group • tw
10
很喜歡，對面也有超商，我們有訂早晚餐，兩天都一樣，很豐富好吃，雖然房間沒淋浴間，但去溫泉泡澡很舒服，房間望出去景觀很棒。
Pros:

很舒服，喜歡，有停車位，喜歡本館的溫泉，飯店景觀很美。

Cons:

無

2026-06-09 • via Nuitee