UH Suite The Gangnam

Beautiful apartment with a unique bath/pool in the sitting room
Comfortable bedrooms and lovely bathroom products. Located right near gangnam station entrance with lots of restaurants near property. Staff were very friendly and helpful
Would stay again

Beautiful room and friendly, accommodating staff. I love how if you walked by this place outside you could miss it completely but it’s really a hidden gem at a relatively affordable price. When you check in they greet you with tea of your choice free of charge. There may be no gym but one of the main reasons why I booked this hotel was for the spa bath which was huge and did not disappoint. However, will note that it took an hour to fill up the tub completely so just something to keep in mind and I’m not sure if it was just the room I was in but the water for the tub didn’t get very hot it was only lukewarm. Would have been better if it was able to be hotter! Other than that, very clean and relaxing stay. Would stay here again and recommend others to stay here too.

Our room was not what was depicted in the picture and what we thought we booked - 2 tiny rooms with beds where we had to climb over each other. Room was new and had nice finishes but was not the suite we thought we booked and paid for

Its situated near many restaurants, very convenient. Approximately 7minutes walk to subway station.

Check-in當下房間有水災問題(樓上房客讓泡澡池水溢流,導致樓下客廳跟浴室的天花板如瀑布一般....所幸飯店人員在我們外出晚餐時解決問題並收拾環境. 除了這個突發狀況,飯店地點及房間設計都讓人滿意.

とにかく快適だった。

リビングも広く、個室もあるので、ワーケーションにも適していました！

The staff was amazing! Requests were met with enthusiasm and respect. There were no issues.

掃除が行き届いていた。
バスタブ付きの部屋にすればよかったと思いました。
交通アクセスはとてもよかったです

スイートなのでベッドルームとシャワーが2つあり、グループでの旅行に適していた点

Room is clean and very comfortable stay! Front desk staffs are very friendly. There is only one lift but didn’t have to wait very long during our stay. Clean washing machine and dryer at level 11 too.

スタッフも優しく清潔なホテルでした。グループで利用しましたが広いお部屋で日光もよく入り明るい室内でしたので快適でした。アメニティも揃っていて立地も良かったです。

Lovely room.

2回目の宿泊です。
広くて快適です。
シャワーの湯量が弱いのが残念です。

Poorly run, look elsewhere

We booked 5 nights in June with 6 people (aged in 30s, 60s, and 80s). While the location is good and the beds/baths are comfortable enough, we hit multiple issues.

On the Thursday before our Sunday check-in, we were told the elevator would be out of service until Monday. We let them know that 2 of our party were arriving Monday and were not capable of climbing stairs, and they said they hoped it would be in service Monday 16:00, so we took a chance and didn’t rebook another hotel. Our room was on the seventh floor which was a challenge for the 65 and below crowd, but we were able to tolerate it for one day.

On Tuesday morning we awoke to puddles in the living room (water had rained down on our elder relative in the night) and the lights were not working. We notified them at 8am, but got no response until 10am. It turns out that the overflow drain for the tub upstairs was either not installed correctly or was not working, and water had gotten into some improper wiring in the ceiling and shorted our lights, as well as killing the power to the coffee shop downstairs. They blamed the upstairs guest and set about drying everything with towels, but by 7pm had still not managed to get the lights back on. After we chastised them, they finally came up and managed to disconnect the section of the lights that were shorting out, allowing the breaker to be reset and some of the lights to come back on.

While accidents happen, the hotel showed a consistently p