Perfume's Cozy House

Hotels
8.4 (932 reviews)
6/ 81 Lý Nam Đế , Hanoi , vn

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Good breakfast
Cons:
Issues with cleanliness
Some dampness in rooms

Categories

Cleanliness
7.54
Some reviews mentioned issues with dampness and dirt, lowering the score.
Service
9.01
The family running the hotel is very helpful and accommodating.
Location
9.05
Great location close to key attractions as mentioned in multiple reviews.
Room Quality
8
Some rooms showed signs of renovation, impacting perceived quality.
Amenities
8.03
Adequate amenities provided, but some improvements needed for bathrooms.
Value for Money
8.49
Good value for the comfort and service offered.
Food and Beverage
8.54
Breakfast was generally praised, contributing positively to the experience.
Overall Experience
8.51
Guests enjoyed their stay and felt like part of a family.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:51

Property Description

Sustainable Accommodation with Allergy-Free Rooms

Inner Courtyard Views and Family-Friendly Restaurant

Perfume's Cozy House in central Hanoi offers a unique stay with allergy-free rooms and a shared kitchen for guests' convenience. Enjoy inner courtyard views and relax on the patio while experiencing the comfort of air conditioning and modern amenities in each unit. Indulge in the family-friendly restaurant or opt for a grocery delivery service. Explore nearby attractions with available sightseeing tours, bicycle, or car rental services. With a 24-hour front desk and currency exchange, your stay is sure to be stress-free. Book now to experience the charm of Hanoi at Perfume's Cozy House.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 932 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
G
Garcia-Saavedra Alonso extended_group es
6
Sin más
Pros:

Muy buena localización y el personal muy atento

Cons:

Éramos 6 y nos dieron una única habitación y para 5 cuando habíamos reservado 1 habitación de 2 y otra habitación oara 4. Me dio la sensación de que le dieron la habitación a otras personas y nos metieron ahí porque era lo que les quedaba, ya que no estaba limpia. No me pareció bien porque además contábamos con 2 baños y solo tuvimos 1. Se lo dije al personal y nos rebajaron el precio como para 5 en vez de 6.

2026-03-13 via Nuitee
D
Daniel solo_traveller gb
1
Dirty, full of bugs, smells of sewage.
Pros:

The manager tried to be helpful and was apologetic.

Cons:

Not as the photos. Through a maze of apartments to get there, dirty, old, loads of mosquitos and fleas, no water, tea coffee, very soft mattress, stinks of sewage. For the price it was an absolute rip off. I cancelled my stay after 1 night (I arrived very late so couldn't go elsewhere).

2026-03-13 via Nuitee
N
NICOLAS extended_group fr
7
Pros:

Hôtel basique simple. Personnel familial très chaleureux. Notre chambre était un peu humide. Ils nous ont permis de prendre une douche avant de prendre notre bus de nuit et garder nos bagages

2026-03-12 via Nuitee
M
Marina extended_group fr
10
Pros:

Très satisfaite de notre séjour, personnels très accueillant, souriant, prévenant. Perfume, la gérante, très a l'écoute, elle nous a organiser notre sejour de 2 semaines, très bien organiser. On vous recommande cette adresse fortement si nous revenons on passera par elle. +++

2026-03-07 via Nuitee
V
valeria extended_group it
7
Pros:

prezzo

Cons:

muffa in camera

2026-03-07 via Nuitee
K
Katelyn couple us
8
Great location and value! Comfortable and spacious. Some items a bit worn and old.
Pros:

Great location and value! When we arrived, they upgraded us to a bigger room so that we could have a private bathroom. The room itself was very spacious and comfortable. The place was mostly clean, just a bit rough around the edges and some parts (like the toilet) were a bit worn and old.

Cons:

Everything was okay! Just a few items seemed a bit worn and old.

2026-03-05 via Nuitee
元永 extended_group jp
9
Pros:

スタッフが非常に親切だった。

2026-03-01 via Nuitee
N
Nicolle couple cl
10
Pros:

La ubicación extraordinaria

Cons:

Tiene un poco de humedad en sus instalaciones

2026-02-28 via Nuitee
F
Frank couple de
7
2026-02-27 via Nuitee
A
Agata extended_group de
8
2026-02-26 via Nuitee
C
Chandramal couple lk
10
Excellent place to stay with great hospitality.
Pros:

Hospitality and handling people is great.

Cons:

Nothing.

2026-02-24 via Nuitee
M
Margot couple fr
10
2026-02-23 via Nuitee
M
Marion couple fr
5
Pros:

L'emplacement

Cons:

Nous n'avons pas eu la chambre réservée avec une explication douteuse
La chambre n'était pas du tout comme sur les photos, c'est un peu une arnaque

2026-02-12 via Nuitee
M
Monica extended_group it
7
Pros:

La posizione centrale, pochi passi da train street e dal centro città, molto gentili e accogliente, con possibilità di prenotare le escursioni Direttamente da loro.

Cons:

La stanza enorme ma poco curata ed effettivamente rumorosa.

2026-02-12 via Nuitee
M
Marine family_with_children fr
7
Bon rapport qualité prix
Pros:

Super emplacement géographique au cœur du vieux quartier d’Hanoi, très bon accueil et gentillesse du personnel qui est très serviable, petit déjeuner bon et copieux, facilité pour réserver nos transports vers Cat Ba et Nin Binh

Cons:

Chambres un peu vieillottes et humides avec peu ou pas de fenêtres donnant sur l’extérieur mais comme beaucoup d’établissements situés dans ce quartier certainement

2026-02-12 via Nuitee
M
marcelo family_with_children ar
8
2026-02-11 via Nuitee
D
Dimitra couple gr
1
2026-02-10 via Nuitee
C
Copta extended_group au
8
A pleasant experience with friendly staff waiting to greet you!
Pros:

Privacy and location

Cons:

Water pressure a bit low

2026-01-30 via Nuitee
P
Pernille couple dk
10
2026-01-27 via Nuitee
P
Paula couple es
8
Bona ubicació i personal. Llit molt còmode
Pros:

Bona ubicació, bon personal

Cons:

Res

2026-01-27 via Nuitee