Locke de Santa Joana

Hotels
9.4 (1160 reviews)
18 Rua Camilo Castelo Branco , Lisbon , pt

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Difficult navigation of property

Categories

Cleanliness
8.55
Some complaints about room cleanliness and service; needs improvement.
Service
10
Staff were consistently described as friendly and helpful.
Location
9.52
Great location with easy access to restaurants and attractions.
Room Quality
9.56
Rooms were described positively, particularly the upgrades and amenities.
Amenities
9.51
Wonderful facilities including dining options, albeit some confusion in layout.
Value for Money
9.04
Generally a good value, though some felt certain aspects were lacking.
Food and Beverage
9
Food quality noted positively, but breakfast options were limited.
Overall Experience
10
Overall experience was very positive with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 17:04

Property Description

Convenient Location in Lisbon

Situated only 300 meters from the center of Lisbon, Locke de Santa Joana offers easy access to the city's main attractions.

Modern Amenities

Enjoy a refreshing swim in the seasonal outdoor pool, stay fit at the fitness center, and benefit from the convenience of air-conditioned rooms and private parking with an electric vehicle charging station.

Dining and Relaxation Options

Indulge in a buffet or continental breakfast, dine at the on-site restaurant, grab a coffee at the coffee shop, or unwind with a drink at the bar. Guests can also unwind in the garden for a peaceful retreat.

To book your stay at Locke de Santa Joana and experience a blend of comfort and convenience in Lisbon, reserve your room now.

Important information:

Please note that early check-in at 14:00 or late check-out until 13:00 can be available upon request for an additional charge.

A weekly cleaning service is provided for stays of 7 nights or longer. Additional cleaning services can be arranged upon request for an extra fee.

The Suite Santa Joana, the Mezzanine Suites, and all rooms located in the D block (including a Convent Suite unit and some City Studios, Locke Rooms and One Bedroom Open Plan Suites) require use of stairs to access.

Dog stays: 1 dog of up to 30 kilos is welcome. Registered service animals will be permitted where notice has been given prior to arrival. Additional charges apply for dogs (excluding registered service dogs) and a completed pet waiver upon check-in is mandatory. It is your responsibility before arrival to check that dogs are permitted at the Property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 12056/AL
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 1160 reviews
Cleanliness: 8.55
Service: 10
Location: 9.52
Room Quality: 9.56
Amenities: 9.51
Value for Money: 9.04
Food and Beverage: 9
Overall Experience: 10
T
Tudose solo_traveller ro
10
2026-06-07 via Nuitee
L
Laura couple gb
9
Pros:

Loved the design and location.

Cons:

Unable to check in 1/2hr early without payment even through the room was available.
Not able to see the tv in the bedroom

2026-06-06 via Nuitee
K
Khuloud couple ae
8
Cute
Pros:

The coziness of the place

Cons:

Sustainability equal no cleaning which basically means sustainability meaning zero hygiene

2026-06-06 via Nuitee
G
Grainne couple gb
7
Cons:

The speakeasy on -3 staff are horrendous! Honestly they were so unwelcoming and rude, which was such a contrast to the staff who served us on the outside bar!

2026-06-05 via Nuitee
T
Thomas solo_traveller gb
9
2026-06-04 via Nuitee
B
BESELE couple fr
10
2026-06-04 via Nuitee
A
Alea solo_traveller gb
10
2026-06-03 via Nuitee
A
Asimina solo_traveller ch
8
Kind staff, comfortable and clean room, not good quality of foood the restaurant of the hotel.
Pros:

The room was very clean and comfortable.

Cons:

The food at the hotel was not good.

2026-06-02 via Nuitee
V
Viyaleta extended_group pl
10
2026-06-01 via Nuitee
R
Raquel couple es
7
2026-05-31 via Nuitee
H
Hayley solo_traveller pt
10
2026-05-31 via Nuitee
M
Merel solo_traveller nl
8
Super locatie met handige voorzieningen zoals metro en hop on hop off bus. Modern en netjes!
Pros:

Het appartement was heel netjes en modern. Keukenblok voorzien van vaatwasser en wasmachine. Ruime douche. Prettig bed. Modern bankje en gezellig zitje.
Bed lag goed, de topper op het bed was wat zacht maar dat is voor iedereen natuurlijk anders. Alles was ook goed schoon.

Cons:

Ik ben een paar keer verdwaald, haha. Het is een groot complex dat bestaat uit vier blokken verdeeld over verschillende verdiepingen. De bewegwijzering had wellicht iets duidelijker gekund. Het duurt echt paar minuten voordat je vanaf de receptie in blok D bent bij het appartement.

2026-05-31 via Nuitee
D
Dominik couple be
10
Location, very functioning gym, and interior was as described in the picture
Pros:

The gym, the style, the location - I loved the place & felt immediately at home.

2026-05-31 via Nuitee
J
Jade couple be
10
2026-05-30 via Nuitee
C
Charel solo_traveller nl
9
Comfortable with great facilities
Pros:

Comfortable, clean, well kept and designed, excellent facilities and restaurants and a cosmopolitan vibe. Very handy to have the kitchenette in the room, but there are enough facilities not to need it.

Cons:

It's large and a bit of a maze, but once you understand the lay-out it is all clear. Wouldnt stop me from coming again.

2026-05-30 via Nuitee
G
Gaston solo_traveller nl
8
Aangenaam
Pros:

Balkon + binnenplaats

Cons:

Het was vrij klein. Aan de rechterkant kon je niet langs het bed lopen.

2026-05-30 via Nuitee
S
Silvia couple at
7
Zentrale und schöne Unterkunft
Pros:

Schöner Poolbereich. Gute Infrastruktur. Fußläufig in das Stadtzentrum und zu netten Lokalen

Cons:

Die Apartments waren sehr klein uns verwinkelt und hatten kaum Platz für den Koffer. Frühstück war nicht inkludiert.

2026-05-29 via Nuitee
A
Andre couple pt
9
2026-05-29 via Nuitee
A
Alissa family_with_children us
8
Great Location with LOTS of Amenities.
Pros:

I liked that our room went directly out to the pool area & that the entrance was outside as well. The pool area was really nice with the restaurants around it. Having the multiple dining places, coffee shop, & cocktail bars was such a plus! Great location in the city as well! It felt like you were on a resort properly tucked in a very busy city!

Cons:

We had a very early flight in & arrived at the hotel in the AM. We were aware that check in was not until 4pm; however, the staff told us that as soon as the other guests checked out, they would have our rooms cleaned & we would be able to check in. This did not happen & when 4pm came around, the rooms were still not ready.

2026-05-29 via Nuitee
D
Dan couple nz
9
Decent hotel with great gym - but small rooms, confusing layout.
Pros:

We felt this was a pretty good base for Lisbon. The location is pretty good, right in central Lisbon, within walking distance of the beautiful parklands. Plenty of supermarkets, cafes, and restaurants within a few minutes’ walk. We made the final decision to stay here based on the nice gym and had a few good workouts there. There are a few pieces of decent cardio gear and a great selection of free weights including 2 power racks with Olympic weights, Smith rack with dual pulley system, and a complete set of dumbbells and several benches. The room was OK and everything was clean and bright and relatively comfortable. The pool area and garden courtyard are both very nice, along with a couple of nice restaurants. Overall we had a good stay and would definitely recommend it to other travelers.

Cons:

Our room was nice but small and cramped. We were always getting in each other’s way and not much space to spread out. The little kitchenette was basic but functional, while the sitting/dining area was cramped and not well laid out. The TV was behind/above the couch so couldn’t be watched from the couch. The bathroom was definitely just a one-person-at-a-time affair. The hotel layout was confusing, with multiple ground levels in different parts of the hotel and elevators spread out all over the place. Everybody seemed to be walking around lost, trying to get from point A to point B.

2026-05-27 via Nuitee