Locke de Santa Joana

Hotels
9.4 (1209 reviews)
18 Rua Camilo Castelo Branco , Lisbon , pt

listing image 1
Show all photos

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Difficult navigation of property

Categories

Cleanliness
8.55
Some complaints about room cleanliness and service; needs improvement.
Service
10
Staff were consistently described as friendly and helpful.
Location
9.52
Great location with easy access to restaurants and attractions.
Room Quality
9.56
Rooms were described positively, particularly the upgrades and amenities.
Amenities
9.51
Wonderful facilities including dining options, albeit some confusion in layout.
Value for Money
9.04
Generally a good value, though some felt certain aspects were lacking.
Food and Beverage
9
Food quality noted positively, but breakfast options were limited.
Overall Experience
10
Overall experience was very positive with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 17:04

Property Description

Convenient Location in Lisbon

Situated only 300 meters from the center of Lisbon, Locke de Santa Joana offers easy access to the city's main attractions.

Modern Amenities

Enjoy a refreshing swim in the seasonal outdoor pool, stay fit at the fitness center, and benefit from the convenience of air-conditioned rooms and private parking with an electric vehicle charging station.

Dining and Relaxation Options

Indulge in a buffet or continental breakfast, dine at the on-site restaurant, grab a coffee at the coffee shop, or unwind with a drink at the bar. Guests can also unwind in the garden for a peaceful retreat.

To book your stay at Locke de Santa Joana and experience a blend of comfort and convenience in Lisbon, reserve your room now.

Important information:

Please note that earlier check-in or later check-out are possible upon request and for an additional charge

A weekly cleaning service is provided for stays of 7 nights or longer. Additional cleaning services can be arranged upon request for an extra fee.

The Suite Santa Joana, the Mezzanine Suites, and all rooms located in the D block (including a Convent Suite unit and some City Studios, Locke Rooms and One Bedroom Open Plan Suites) require use of stairs to access.

Dog stays: 1 dog of up to 30 kilos is welcome. Registered service animals will be permitted where notice has been given prior to arrival. Additional charges apply for dogs (excluding registered service dogs) and a completed pet waiver upon check-in is mandatory. It is your responsibility before arrival to check that dogs are permitted at the Property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 12056/ALThis property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 1209 reviews
Cleanliness: 8.55
Service: 10
Location: 9.52
Room Quality: 9.56
Amenities: 9.51
Value for Money: 9.04
Food and Beverage: 9
Overall Experience: 10
J
Jakub • couple • gb
8
Alright.
Pros:

Mostly lovely staff, well located, with a nice courtyard and a tiny pool. Good whisky bar (should probably be gin given it's Lisbon). Interesting building.

Cons:

No water in the room on arrival. The swimming pool is smaller than you'd expect based on the pictures. Hotel breakfast spread was extensive, but not really great and canteen staff were a bit rude.

2026-07-04 • via Nuitee
M
Marije • solo_traveller • nl
9
2026-07-04 • via Nuitee
N
Niamh • couple • gb
10
2026-07-04 • via Nuitee
K
Keira • couple • gb
10
2026-07-04 • via Nuitee
A
Anita • solo_traveller • gb
9
2026-07-03 • via Nuitee
A
Armelim • solo_traveller • pt
9
2026-07-02 • via Nuitee
M
Marta • solo_traveller • br
7
It’s just okay and definitely would not return!!!
Pros:

Swimming pool area, breakfast and location.

Cons:

Gym is like CrossFit (didn’t like it) , lots of people the whole time and too noisy .

2026-07-02 • via Nuitee
M
Martin • couple • gb
9
2026-07-02 • via Nuitee
M
Mr. Sander Barens • solo_traveller • nl
8
2026-07-01 • via Nuitee
L
Lara • couple • gb
8
Pros:

amazing facilities & breakfast/food options, amazing pool chill spots and snack bar/bar. staff amazing.

Cons:

our room wasn’t the best, it’s nice decor but had a flickering light and view was poor and long to get from room to pool. it was a comfy bed but would expect more for the money.

2026-07-01 • via Nuitee
C
chloe • solo_traveller • au
10
2026-07-01 • via Nuitee
H
Henry • couple • gb
8
Pleasurable
Pros:

Great location, clean and well-thought out room design

Cons:

The wayfinding is just poor!! Too confusing navigating the block or buildings that make up the property.

2026-07-01 • via Nuitee
G
Giugovaz • couple • au
8
2026-07-01 • via Nuitee
F
Francesca • extended_group • gb
8
2026-07-01 • via Nuitee
J
Jamie • couple • ie
10
Excellent hotel, think we just got unlucky with our room having no sunlight
Pros:

The pool, restaurant and facilities are excellent

Cons:

Our window was completely blocked from the sun without any prior warning

2026-06-30 • via Nuitee
L
Luna • couple • nl
9
Schoon en comfortabel
Pros:

De locatie, kamer en het personeel.

Cons:

Het gebrek aan bedden/stoelen bij het zwembad.

2026-06-29 • via Nuitee
T
Thorsten • couple • lu
9
2026-06-29 • via Nuitee
E
Evans • solo_traveller • gb
10
Perfect
Pros:

Great relaxing areas and bars. Amazing comfy rooms. Staff were wonderful

Cons:

Nothing

2026-06-29 • via Nuitee
M
Mishel • couple • ca
7
2026-06-29 • via Nuitee
D
Di • couple • ro
9
2026-06-29 • via Nuitee