Locke de Santa Joana

Hotels
9.4 (1375 reviews)
18 Rua Camilo Castelo Branco , Lisbon , PT

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Difficult navigation of property

Categories

Cleanliness
8.55
Some complaints about room cleanliness and service; needs improvement.
Service
10
Staff were consistently described as friendly and helpful.
Location
9.52
Great location with easy access to restaurants and attractions.
Room Quality
9.56
Rooms were described positively, particularly the upgrades and amenities.
Amenities
9.51
Wonderful facilities including dining options, albeit some confusion in layout.
Value for Money
9.04
Generally a good value, though some felt certain aspects were lacking.
Food and Beverage
9
Food quality noted positively, but breakfast options were limited.
Overall Experience
10
Overall experience was very positive with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 17:04

Property Description

Convenient Location in Lisbon

Situated only 300 meters from the center of Lisbon, Locke de Santa Joana offers easy access to the city's main attractions.

Modern Amenities

Enjoy a refreshing swim in the seasonal outdoor pool, stay fit at the fitness center, and benefit from the convenience of air-conditioned rooms and private parking with an electric vehicle charging station.

Dining and Relaxation Options

Indulge in a buffet or continental breakfast, dine at the on-site restaurant, grab a coffee at the coffee shop, or unwind with a drink at the bar. Guests can also unwind in the garden for a peaceful retreat.

To book your stay at Locke de Santa Joana and experience a blend of comfort and convenience in Lisbon, reserve your room now.

Important information:

Please note that earlier check-in or later check-out are possible upon request and for an additional charge

A weekly cleaning service is provided for stays of 7 nights or longer. Additional cleaning services can be arranged upon request for an extra fee.

The Suite Santa Joana, the Mezzanine Suites, and all rooms located in the D block (including a Convent Suite unit and some City Studios, Locke Rooms and One Bedroom Open Plan Suites) require use of stairs to access.

Dog stays: 1 dog of up to 30 kilos is welcome. Registered service animals will be permitted where notice has been given prior to arrival. Additional charges apply for dogs (excluding registered service dogs) and a completed pet waiver upon check-in is mandatory. It is your responsibility before arrival to check that dogs are permitted at the Property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 12056/ALThis property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 1375 reviews
Cleanliness: 8.55
Service: 10
Location: 9.52
Room Quality: 9.56
Amenities: 9.51
Value for Money: 9.04
Food and Beverage: 9
Overall Experience: 10
P
Paul • couple • gb
9
2026-10-24 • via Nuitee
V
Victoria • couple • us
9
This is a beautiful hotel. Less than a mile from the popular neighborhoods but good walking area. Beautiful interior wit
Pros:

Very nice amenities and have washer dryer in room. Also have coffee spot open at 7am

Cons:

Not a lot of storage…there was cabinet or shelving u it but bed was in the way.

2026-10-23 • via Nuitee
R
Richard • family_with_children • us
10
All you could want in a hotel is here at the Locke Santa Joanna
Pros:

What a Hidden Gem. The Crudo bar at Locke Santa Joanna Hotel. With Fabio and Elzo as your team of dedicated service professionals, the sheik ambiance of the interior of this restaurant bar provides the utmost in specialty drinks and tasty dishes. We ate their pork bifana, steak tartar and fresh oysters while enjoying masterfully created cocktails by which included a interesting Curry drink with whiskey. Elzo kept us entertained with his extensive knowledge of wines and pairings as my wife selected her choice of the Douro Valley's best vintage. We enjoyed coming here so much we made it a part of our every day Lisbon experience. And as our love for the Crudo bar grew, so did our entourage. You can't leave Lisbon without a taste of Portugal's finest Sulista. Obrigado Fabio and Elzo. We truly made wonderful memories spending time with you both and watching Fabio work his magic. We'll be back.
It get's better. Our room was short on paper goods, and my wife and I spoke to the front desk after coming home to find it wasn't replenished. It's possibly due to the do not disturb on the door. To make up for the oversight they offered us breakfast. We asked for lunch instead as we were out early and the food at the restaurant near the pool was incredible. We enjoyed their pork bifanas appetizer along with the sword fish for lunch. AMAZING. Desert was a perfectly crafted tiramisu and coffee. We also had one of their specialty drinks. I expected to pay for some of our meal, but this hotel said no, the meal is on us. What a way to bring us back to a feeling of elation. When we think of our stay at The Locke Santa Joana, first class comes to mind with a 2026 MICHELIN rating. We highly recommend their menu, their ability to deliver and overall appearance as a leading hotel in Lisbon.

Cons:

I found the rooms to be a somewhat compact, more so than the other hotels we stayed in Porto and Sintra, but Lisbon is a big city where every inch is spoken for so we were very happy to have stayed here. The only other thing is the pool water was a little chilly, but I still swam as the weather in Lisbon was warm.

2026-10-22 • via Nuitee
L
Lisanne • extended_group • nl
9
Pros:

Perfecte locatie

2026-10-21 • via Nuitee
W
William • couple • us
10
2026-10-21 • via Nuitee
A
Ashley • solo_traveller • ca
9
Greta Hotel!
Pros:

We loved the pool and main courtyard. The rooms are very cute. The restaurants at this hotel + the cafe are incredible!

Cons:

The room was a tad dirty with the last guests hair found around the kitchen area.

The gym at this hotel needs to be bigger. You can't have a hotel this size and have a gym that fits 6 people.

2026-10-21 • via Nuitee
F
Fiona • couple • au
10
2026-10-21 • via Nuitee
M
Marianna • couple • pl
8
2026-10-21 • via Nuitee
M
Michel • couple • nl
10
Gezellig hotel waarin alles aanwezig is op een toplocatie
Pros:

Goede locatie. Fijne bedden vriendelijk personeel. Leuke inrichting, kleine kamers waar alles in aanwezig is.

Cons:

Er zit een parkeergarage onder het complex maar het was wel een zoekplaatje om de weg te vinden.

2026-10-20 • via Nuitee
C
Cristine • solo_traveller • ca
10
Great spot would highly recommend!
Pros:

They had a really relaxing vibe, with nice music that I could hear when opening my window. The rooms were also beautiful and comfortable. And the staff were very helpful and kind. Also great location!

Cons:

Nothing I can think of

2026-10-20 • via Nuitee
H
Hannah • couple • nl
9
2026-10-20 • via Nuitee
S
Sarah • solo_traveller • us
9
Lovely Place!
Pros:

The hotel is beautiful and so clean! Good location to get where you need to go in the city center but not in a crazy busy/loud area.
The staff was so friendly and helpful. The breakfast was pretty good too.
My room had a washer/dryer in the unit which was a lifesaver for mid-trip laundry refresh. They even had laundry pods available!
The coffee bar in the lobby was a great stop for mid morning or afternoon refreshments and takeaway sandwiches/delicious pastries.
I will definitely stay again should I return!

Cons:

I stayed 4 nights total and only had my room serviced once which was a bit disappointing as new towels would’ve been nice but not the worst thing.
Also, odd thing to notice but the plants in the restaurant need some real care, many are browning or dead.

2026-10-20 • via Nuitee
D
Diana • solo_traveller • ve
10
2026-10-19 • via Nuitee
F
Fernando • couple • pt
9
Pros:

Restaurante Santa Joana magnífico. Pátios.

2026-10-19 • via Nuitee
P
Philip • solo_traveller • gb
10
Home from home - love it
Pros:

I love this hotel. 2nd year in a row I have stayed there. Walking through the door from street into reception, greeted by your signature scent - brought back memories of last year's visit and instantly made me happy! Great breakfast as always and excellent facilities in room and throughout. Excellent services and assistance. Shout out to Natalia on reception and others whose names I didn't get, and Patricio and the young lady on breakfast greeting.

Really love this hotel - no complaints.

Cons:

nothing

2026-10-19 • via Nuitee
M
Meabh Fionnuala • couple • gb
8
Lovely stay with a great relaxing atmosphere. Would recommend to anyone. Loved the decor and the staff were friendly. On
Pros:

Loved the decor and the relaxing atmosphere in the hotel.

Cons:

Few walls would need repainted just with wear and tear marks in the halls and rooms.
No fridge in standard rooms.

2026-10-18 • via Nuitee
F
Fabrizio • solo_traveller • py
10
Probablemente haya sido uno de los mejores lugares en donde me he quedado en de precio y calidad
Pros:

La variedad de actividades que tiene el hotel. restaurantes, piscina, bares y comida

2026-10-18 • via Nuitee
C
Caterina • solo_traveller • it
10
Soggiorno meraviglioso per una Solo Travel Girl come me. Dopo una giornata intensa alla scoperta di Lisbona, ritornare i
Pros:

Location ampia, dal sapore moderno ma allo stesso tempo affascinante.

Cons:

Tutto a tua disposizione: angolo cafe take-away, piscina con pool bar, palestra, ristoranti… un’oasi nel cuore della città

2026-10-18 • via Nuitee
C
Caroline • solo_traveller • de
8
2026-10-17 • via Nuitee
R
Romain • solo_traveller • ch
9
2026-10-17 • via Nuitee