Locke de Santa Joana

Hotels
9.4 (1251 reviews)
18 Rua Camilo Castelo Branco , Lisbon , pt

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Difficult navigation of property

Categories

Cleanliness
8.55
Some complaints about room cleanliness and service; needs improvement.
Service
10
Staff were consistently described as friendly and helpful.
Location
9.52
Great location with easy access to restaurants and attractions.
Room Quality
9.56
Rooms were described positively, particularly the upgrades and amenities.
Amenities
9.51
Wonderful facilities including dining options, albeit some confusion in layout.
Value for Money
9.04
Generally a good value, though some felt certain aspects were lacking.
Food and Beverage
9
Food quality noted positively, but breakfast options were limited.
Overall Experience
10
Overall experience was very positive with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 17:04

Property Description

Convenient Location in Lisbon

Situated only 300 meters from the center of Lisbon, Locke de Santa Joana offers easy access to the city's main attractions.

Modern Amenities

Enjoy a refreshing swim in the seasonal outdoor pool, stay fit at the fitness center, and benefit from the convenience of air-conditioned rooms and private parking with an electric vehicle charging station.

Dining and Relaxation Options

Indulge in a buffet or continental breakfast, dine at the on-site restaurant, grab a coffee at the coffee shop, or unwind with a drink at the bar. Guests can also unwind in the garden for a peaceful retreat.

To book your stay at Locke de Santa Joana and experience a blend of comfort and convenience in Lisbon, reserve your room now.

Important information:

Please note that earlier check-in or later check-out are possible upon request and for an additional charge

A weekly cleaning service is provided for stays of 7 nights or longer. Additional cleaning services can be arranged upon request for an extra fee.

The Suite Santa Joana, the Mezzanine Suites, and all rooms located in the D block (including a Convent Suite unit and some City Studios, Locke Rooms and One Bedroom Open Plan Suites) require use of stairs to access.

Dog stays: 1 dog of up to 30 kilos is welcome. Registered service animals will be permitted where notice has been given prior to arrival. Additional charges apply for dogs (excluding registered service dogs) and a completed pet waiver upon check-in is mandatory. It is your responsibility before arrival to check that dogs are permitted at the Property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 12056/ALThis property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 1251 reviews
Cleanliness: 8.55
Service: 10
Location: 9.52
Room Quality: 9.56
Amenities: 9.51
Value for Money: 9.04
Food and Beverage: 9
Overall Experience: 10
D
Danycia • couple • nl
8
Pros:

Leuke sfeer, prima locatie, mooi hotel, heerlijk ontbijt.

Cons:

Weinig plek aan zwembad. Al vanaf 8.00 lagen de bedjes vol. Weinig zon ook bij zwembad.
Kamers klein. Klein tweepersoonsbed en kussens erg zacht. Kamer werd niet gepoetst. Alleen handdoeken vervangen. Bed niet opgemaakt.

2026-07-19 • via Nuitee
D
dean • couple • gb
10
2026-07-18 • via Nuitee
F
Fionnuala • couple • gb
10
2026-07-18 • via Nuitee
M
Michael • couple • us
10
Excellent and fun!
Pros:

Cool retro vibe

2026-07-18 • via Nuitee
T
Tiago • couple • ch
10
2026-07-18 • via Nuitee
C
Catherine Andrea • solo_traveller • es
10
Pros:

Ubicación, amabilidad en la atencion

Cons:

Que no haya descuento en el larking por hospedarse en el hotel

2026-07-18 • via Nuitee
L
Liam • couple • gb
10
Great
Pros:

Great location great rooms great staff

2026-07-18 • via Nuitee
F
Floor • family_with_children • nl
8
2026-07-17 • via Nuitee
S
Susy • extended_group • gb
10
2026-07-17 • via Nuitee
G
Grace • extended_group • gb
5
Overall, it was quite disappointing and they need to do something about the pool area in particular.
Pros:

- The rooms were beautifully decorated and had the stylish design I've come to expect from Locke hotels.
- The bed was very comfortable, and we slept well.
- The café in the lobby was a lovely addition and one of the highlights of our stay.
- The overall aesthetic of the hotel was great, and there were definitely some nice touches throughout.

Cons:

- We chose this hotel mainly because it has a pool, but it was a huge disappointment. The pool was very small, there were never any available sunbeds, pool towels weren't available on any of the occasions we used the facilities. For the price of the hotel, I would expect these basic amenities to be readily available.
- It felt like the hotel had far more guests than the pool area could comfortably accommodate, making it difficult to actually enjoy the facilities we had booked the hotel for so this was really frustrating.
- Although the room was nicely designed, it was quite small, and the bathroom flooded after using the shower for around 10 minutes, which shouldn't happen.
- Housekeeping was also disappointing. The room was stocked with only one toilet roll at a time, and when we asked a cleaner for an extra roll, they refused to give us one. It may seem like a small issue, but experiences like this added unnecessary frustration to our stay.

2026-07-17 • via Nuitee
G
Geneviève • couple • ca
9
2026-07-17 • via Nuitee
R
Renee • couple • gb
10
2026-07-16 • via Nuitee
E
Eddie • extended_group • gb
8
2026-07-16 • via Nuitee
J
João • couple • pt
9
Pros:

Clima do hotel e funcionários muito atenciosos

2026-07-15 • via Nuitee
S
Sopio • couple • ge
10
2026-07-15 • via Nuitee
L
Lisa • couple • be
9
Fijn hotel! We hebben genoten
Pros:

We hebben een heel fijn verblijf gehad in dit hotel. De kamer was proper en verzorgd, en het zwembad was zeker een leuke extra. Ook het personeel was ontzettend vriendelijk en behulpzaam, wat meteen voor een aangename sfeer zorgde. We hebben hier echt genoten en zouden dit hotel zeker aanraden!

Cons:

Het zwembad was wel wat aan de koude kant, maar zorgde op warme dagen gelukkig voor de nodige verfrissing. In het begin was het hotel even een kleine doolhof en moesten we wat zoeken, maar eens we onze weg gevonden hadden, viel dat goed mee.

2026-07-15 • via Nuitee
F
Fiorini • extended_group • it
9
ottimo la consiglierei
Pros:

estetica accoglienza pulizia e posizione

Cons:

penso nulla

2026-07-15 • via Nuitee
M
Mette Noerby • family_with_children • dk
7
2026-07-14 • via Nuitee
J
Jonas • solo_traveller • se
10
2026-07-14 • via Nuitee
N
Natalia • couple • us
10
Pros:

Highly recommend this property. They upgraded our room free of charge which was so kind and we loved the room that we stayed in! We were able to do laundry in the room which was so helpful. The hotel and rooms were clean and beautifully designed. They have a cafe in the lobby with delicious coffee and pastries which was also convenient to have access to when we checked out and had to go to the airport at 8am. Will definitely be returning :)

2026-07-14 • via Nuitee