Locke de Santa Joana

Hotels
9.4 (1375 reviews)
18 Rua Camilo Castelo Branco , Lisbon , pt

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Difficult navigation of property

Categories

Cleanliness
8.55
Some complaints about room cleanliness and service; needs improvement.
Service
10
Staff were consistently described as friendly and helpful.
Location
9.52
Great location with easy access to restaurants and attractions.
Room Quality
9.56
Rooms were described positively, particularly the upgrades and amenities.
Amenities
9.51
Wonderful facilities including dining options, albeit some confusion in layout.
Value for Money
9.04
Generally a good value, though some felt certain aspects were lacking.
Food and Beverage
9
Food quality noted positively, but breakfast options were limited.
Overall Experience
10
Overall experience was very positive with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 17:04

Property Description

Convenient Location in Lisbon

Situated only 300 meters from the center of Lisbon, Locke de Santa Joana offers easy access to the city's main attractions.

Modern Amenities

Enjoy a refreshing swim in the seasonal outdoor pool, stay fit at the fitness center, and benefit from the convenience of air-conditioned rooms and private parking with an electric vehicle charging station.

Dining and Relaxation Options

Indulge in a buffet or continental breakfast, dine at the on-site restaurant, grab a coffee at the coffee shop, or unwind with a drink at the bar. Guests can also unwind in the garden for a peaceful retreat.

To book your stay at Locke de Santa Joana and experience a blend of comfort and convenience in Lisbon, reserve your room now.

Important information:

Please note that earlier check-in or later check-out are possible upon request and for an additional charge

A weekly cleaning service is provided for stays of 7 nights or longer. Additional cleaning services can be arranged upon request for an extra fee.

The Suite Santa Joana, the Mezzanine Suites, and all rooms located in the D block (including a Convent Suite unit and some City Studios, Locke Rooms and One Bedroom Open Plan Suites) require use of stairs to access.

Dog stays: 1 dog of up to 30 kilos is welcome. Registered service animals will be permitted where notice has been given prior to arrival. Additional charges apply for dogs (excluding registered service dogs) and a completed pet waiver upon check-in is mandatory. It is your responsibility before arrival to check that dogs are permitted at the Property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 12056/ALThis property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 1375 reviews
Cleanliness: 8.55
Service: 10
Location: 9.52
Room Quality: 9.56
Amenities: 9.51
Value for Money: 9.04
Food and Beverage: 9
Overall Experience: 10
A
Ajay couple gb
9
2026-08-22 via Nuitee
J
Janaina solo_traveller br
9
2026-08-22 via Nuitee
A
Anne couple de
10
2026-08-22 via Nuitee
S
Sanne couple nl
7
Slechte prijs kwaliteit verhouding
Pros:

De locatie en het personeel

Cons:

De prijs kwaliteit verhouding, het is een groot hotel en we moesten de tuin door met grote koffers, daarnaast doet het hotel zich veel luxer voor dan het is de mensen zijn aardig en er zijn (dure) restaurants in het hotel maar basic faciliteiten als een minibar ontbreken en het zwembad zoals de tuin zijn klein er is nooit genoeg plek voor alle gasten.

2026-08-22 via Nuitee
M
Monica solo_traveller br
10
2026-08-21 via Nuitee
M
Maggie couple us
10
Beautiful hotel with lovely bars and pool
Pros:

Loved how modern and beautiful the property was

Cons:

Quite pricy and hard to navigate

2026-08-21 via Nuitee
S
Shannon couple au
10
2026-08-21 via Nuitee
A
Adam solo_traveller gb
6
A nice stay overall, but the room fell short of the standard and expectations set by the listing.
Pros:

There was a lot we liked about the hotel. The design was a real highlight, and it was clear that a lot of thought had gone into the overall concept and details. We particularly liked that our room was accessed through a gallery displaying museum pieces, which made the entrance feel unique and gave the stay an interesting sense of character.

The location was also good. It would have been nice to be a little more central, but the metro made it very easy to get around, and being slightly removed from the centre also gave us a nice break from the busier parts of the city.

The breakfast was another highlight, with a great range of options that we felt were well worth the extra cost. The pool was small but pleasant, and the coffee was good, although a little overpriced.

Cons:

The studio we were given was very small, and looking back at the deluxe studios shown in the listing, it feels like the room we received didn’t really match what we were expecting.

There was also no table in the room, despite most of the pictures showing one. This made the kitchen feel quite impractical, as there was nowhere to sit and eat other than on the sofa.

There were no sheer curtains on the window either. As the room was on the ground floor, next to the pool/back entrance, we didn’t feel comfortable opening the blackout shutters, which meant the room felt quite dark during the day.

Overall, the studio was nice, but there was clearly a lack of refinement and attention to detail that I would have expected for the price and based on the pictures in the listing.

That said, if we had been given a room more similar to the deluxe studios shown in the pictures, we would definitely consider coming back. Unfortunately, the room we were given didn’t quite live up to that expectation.

2026-08-21 via Nuitee
T
Teru solo_traveller us
8
Nice property, small room
Pros:

The pool and poolside restaurant were lovely with great facilities. Every employee I encountered was kind and helpful. The bed was incredibly comfy and the AC worked well.

Cons:

It was impossible for me to find my room after check-in, and when I got there I found it was a basement room and incredibly small in size. I don’t know how two people could stay there because it was nearly impossible to walk around to the other side of the bed. Additionally, I tried to use the WhatsApp concierge service to ask a question and it was not answered in a timely manner

2026-08-21 via Nuitee
E
Eden couple gb
9
Fab, best way to explore Lisbon
Pros:

Fab hotel, lovely room spaces, gorgeous facilities

Cons:

Only fault was that the shower door didn’t close properly so water would get on the floor, very minor detail though.

2026-08-21 via Nuitee
F
Farhan solo_traveller au
6
Pros:

Great facilities like a pool, gym, restaurant.

Cons:

Beds way too soft, gives you back pain. Room service is minimal.

2026-08-21 via Nuitee
S
Susanne couple de
10
2026-08-20 via Nuitee
I
Ina waje couple no
8
2026-08-20 via Nuitee
V
Vasco couple au
10
2026-08-20 via Nuitee
A
Anthony solo_traveller ch
8
Pros:

Chambre chaleureuse, propre et confortable, mais un peu étroite ou mal agencé avec tous ces meubles. Salle de bain au top !

Piscine agréable et jolie mais petite pour tout l'hôtel.

Bon restaurant sur place.

Sortie de métro proche et pratique.

Cons:

/

2026-08-20 via Nuitee
J
Jørgen Herleiksplass couple no
10
2026-08-19 via Nuitee
M
Mia couple gb
5
2026-08-19 via Nuitee
A
Aruna couple nl
10
Pros:

Friendly & helpful staff, great location near the city centre and wonderful rooms with a small kitchen.

2026-08-19 via Nuitee
R
Ruslana solo_traveller gr
10
2026-08-18 via Nuitee
J
Joana solo_traveller pt
8
2026-08-18 via Nuitee