PAN HOTEL AND RESORT

Hotels
7.8 (22 reviews)
PAN HOTEL AND RESORT , Abucay , ph

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Well maintained site
Good location
Cons:
Accusations of theft
Ruined birthday party

Categories

Cleanliness
5.13
Accusations of theft during room check indicate poor cleanliness and trust issues.
Service
8.1
Standard service, although accusations regarding theft affected the experience.
Location
8.64
Well maintained site, suggesting a good location.
Room Quality
8.09
No specific issues mentioned, indicating acceptable room quality.
Amenities
8.62
Amenities presumed satisfactory based on the maintenance of the site.
Value for Money
7.58
Value affected by the incident, although the site is generally well maintained.
Food and Beverage
8.63
No specific comments, assumed decent quality.
Overall Experience
7.6
The incident overshadowed an otherwise decent visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:26

Property Description

Luxurious Accommodation: PAN HOTEL AND RESORT provides air-conditioned rooms with modern amenities like a flat-screen TV and a safety deposit box, ensuring a comfortable stay.

Relaxation and Leisure: Guests can unwind at the outdoor swimming pool, garden, or terrace, offering a perfect setting to relax and enjoy the serene surroundings.

Delightful Dining Options: Enjoy a delicious daily breakfast with à la carte, American, or Asian options, ensuring a satisfying start to the day.

Book your stay at PAN HOTEL AND RESORT now for a luxurious and relaxing experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 22 reviews
Cleanliness: 5.13
Service: 8.1
Location: 8.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 7.58
Food and Beverage: 8.63
Overall Experience: 7.6
M
Maricel couple ph
8
It is a great place to stay!! Looking forward to another staycation in holy week.
Pros:

Breakfast is good (set meal of your preference). Rooms are clean even if they are quite old. Aircon is fully functioning. Pool is nice. Very peaceful during our stay. Staff are very helpful.

Cons:

There were a few flies (huge ones) in the lobby/restaurant area so they placed candles to shoo them away. I think this is a usual problem in Bataan.

2026-01-23 via Nuitee
F
Fox family_with_children us
4
Seemed like they run a checkout scam.
Pros:

Well maintained site.

Cons:

Staff accused my family of stealing a teaspoon. We provided a timestamp video where the spoon was visible. The room check seems like a scam. They at first wanted 2000 peso for this spoon. In the end my family paid 100 peso. The family member are police officers, security chief for a resort and a school teacher. Ruined the birthday party for my niece.

2025-12-04 via Nuitee
N
nicanor couple us
8
2025-08-08 via Nuitee
G
Grace family with young children ca
7
Good
2025-05-25 via Nuitee
T
Thalia young couple ae
7
Accessible property, decent stay
Pros:

Loved that it was by the highway, only 10 mins from the town centre.

7/11 was available right across the road.

Staff were all very accommodating and pleasant!

Cons:

The water heater needed to be restarted every other time we wanted to shower.

The pool is big so it would be great if they could look into adding more sun loungers to accommodate more guests.

Breakfast could include more options!

2025-05-17 via Nuitee
A
Aikping review category business travellers sg
6
Pleasant
Pros:

Friendly staff

Cons:

Cleanliness
Poor TV signal

2025-05-08 via Nuitee
L
Lucas family with young children au
10
Exceptional
2025-05-06 via Nuitee
T
Thomas young couple ph
8
Very good
2025-02-27 via Nuitee
L
Lopez young couple ph
7
Good
Pros:

The location is easy to find and the view was nice, the bed was comfy, the space and the lobby staff were friendly..

Cons:

In the morning, the staff cleaning the rooms were too loud. The day light goes in the room too like its saying to get up from the bed. The shower heater wasnt also that hot.

2024-12-10 via Nuitee
J
Joseph young couple ph
5
Lackluster hotel that I will never stay in again and will never recommend to anyone.
Pros:

Though we didn’t use it, the pool looked beautiful, and Gerry’s Grill next door was good.

Cons:

The room was old and small (especially for the price). Everything was outdated in the room. For example, who still uses actual keys for hotel rooms? Everything was unpainted and scuffed or scratched.

Three times within 24 hours we had to get staff to start the hot water in the shower (which was old and didn’t have a door).

The hotel staff didn’t come make the beds or clean the room, nor did they leave fresh towels or water.

The staff at least were kind and the breakfast was halfway decent.

I can’t believe this hotel received over four stars… it only deserves one star!

Overall, a very disappointing stay!

2024-11-03 via Nuitee
E
Emmiemarie group gb
7
Good
Pros:

Ample

Cons:

No nearer designated smoking area not convenient to smoke as it was raining all the time

2024-10-08 via Nuitee
R
Reina young couple ph
10
Exceptional
2024-08-30 via Nuitee
P
Paulene family with young children gb
9
Superb
Pros:

Great service, staff are very approachable. Big pools. Location is perfect.

Cons:

Pool needs more attention, it was ok but can be cleaner (some insects floating in the water) but love the size of the pool, its deep tho 😅 5ft instantly after the stairs. Would be nicer to have a 4ft deep area. Apart from that great hotel!

2024-07-26 via Nuitee
N
Niña solo traveller ae
9
Hidden Gem
Pros:

I love that it's close to my parents house, it's a good quality and well maintained property. It got a decent size swimming pool. It was by chance that I saw it,,, they're not big on marketing.

I also love that I got direct access to Gerry's grill if I crave any Filipino dishes and is lazy to go out.

The staff are all friendly and accommodating! Particularly, Alyssa, Jovelle and Stephanie. I'll keep on coming back and for sure will recommend to anyone who will ask.

Cons:

I wish there's a gym. The ventilation in the dining area where breakfast is served needs improvement. Food's great but you'll definitely smell delicious once you step in there.

2024-07-18 via Nuitee
R
Reina young couple ph
10
Exceptional
Pros:

The bathroom, the view,l from the room, the bed is comfy, the location is on the main highway

Cons:

There is no enough socket for chargers

2024-07-14 via Nuitee
R
Roanna young couple ph
7
Good
2024-07-07 via Nuitee
X
Xiaoming review category business travellers fi
1
I won’t recommend this to anyone else.
Pros:

Nothing was good in fact.

Cons:

Water, curtains, AC noise and breakfast, etc

2024-07-05 via Nuitee
C
Cham family with young children ae
10
Exceptional
Pros:

The area is very convenient. Very nice and accomating staff. Jovelle and her team made it all easy for everyone. Will surely recommend.

Cons:

Nothing really. Maybe the pillows

2024-07-04 via Nuitee
V
Vincent young couple ph
10
Exceptional
2024-06-26 via Nuitee
A
Antonio family with young children ph
9
Superb
Pros:

Very relaxing, courteous and attentive staffs,
Not too crowded

Cons:

They only 1 keycard,

2024-04-25 via Nuitee