Hayat Sky Hotel Rust

Hotels
7.9 (142 reviews)
8 Tullastraße , Rust , de

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Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Physical distancing rules followed
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Review Highlights

Pros:
Excellent location near Europa-Park and supermarkets
Friendly, helpful staff noted by many guests
Rooftop restaurant/bar with great views and excellent cocktails
Some guests report spacious rooms and bathrooms
Instances of very good cleanliness and quiet atmosphere reported
Good breakfast described as copious by some reviewers
Cons:
Room condition problems: torn wallpaper, damaged furniture, scratched fixtures
Hygiene/cleaning issues reported in several rooms (unclean towels, toothpaste on mirror, signs of mold)
Reception often unmanned or only staffed late (inconsistent check-in experience)
Breakfast sometimes unavailable despite booking
Restaurant quality inconsistent; some guests found meals inedible
Parking is charged and parking space is limited
Uncomfortable beds and poor shower/ventilation in some rooms
Language barriers and occasional understaffing in service areas

Categories

Cleanliness
5
Multiple guests reported hygiene issues (toothpaste on mirror, poorly cleaned towels, signs of mold and calcification in shower). One review praised cleanliness, but negative cleanliness reports are more detailed and frequent.
Service
9
Staff repeatedly described as very friendly and helpful, cocktails/bar staff praised; however reception hours/coverage are inconsistent (often unmanned or staffed late), which is noted repeatedly.
Location
9.5
Consistently praised: excellent location near Europa-Park, within walking distance and close to supermarkets and restaurants.
Room Quality
5
Several reports of poor room condition (peeling wallpaper, ripped curtains, damaged furniture, scratched WC, bed without proper slats, uncomfortable bed), though some guests mentioned large rooms.
Amenities
8.9
Rooftop restaurant/bar and cocktails receive high praise; however some rooms lacked fridges, ventilation and underfloor heating issues and parking is problematic/paid. Overall amenities are good but uneven.
Value for Money
8.6
Mixed impressions: some guests felt services (restaurant/meals, breakfast availability) did not match expectations or chargeable services; others enjoyed the food and views, leading to a slightly above-average perceived value.
Food and Beverage
8.7
Divergent feedback: rooftop restaurant and cocktails described as excellent by several guests, while others reported very poor restaurant meals or issues with breakfast availability. Overall generally positive but inconsistent.
Overall Experience
8.5
Guests report a mix of strong positives (location, friendly staff, rooftop/bar) and clear negatives (room condition, occasional lack of breakfast, reception hours). The net experience leans positive but inconsistent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-04 07:19

Property Description

Upscale Accommodation
Experience comfortable non-smoking rooms with modern amenities including free WiFi and flat-screen TVs.

Convenient Location
Close proximity to Europa-Park Main Entrance and nearby attractions like Freiburg Cathedral and Colmar Expo.

Delicious Dining Options
Enjoy a delicious buffet breakfast at the on-site restaurant and unwind at the hotel's bar in the evenings.

To book your stay at Hayat Sky Hotel Rust and explore Rust's attractions, visit our website now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

7.9
Based on 142 reviews
Cleanliness: 5
Service: 9
Location: 9.5
Room Quality: 5
Amenities: 8.9
Value for Money: 8.6
Food and Beverage: 8.7
Overall Experience: 8.5
H
Heinrich • solo_traveller • de
8
Wirklich zufrieden. Werde es weiter empfehlen
Pros:

Mitarbeiter sehr nett

2025-12-20 • via Nuitee
M
Marc • couple • de
7
2025-12-20 • via Nuitee
M
Miriam • couple • de
3
Pros:

• Lage, direkt gegenüber dem EuropaPark Hotel "Bell Rock"
• Lidl & Edeka unmittelbar ums Eck als auch Restaurants

Cons:

• Rezeption ab 12 Uhr besetzt
• egal wo man parkt, es wird immer eine Gebühr verlangt
• beim Check-in wurden wir informiert das (wortwörtlich) "Problemen mit dem Personal" für unseren ersten morgen kein Frühstück möglich sei
• in unserem Zimmer Ebene 2 löste sich die Tapete an diversen Stellen, der Vorhang war ausgerissen, Möbel teils stark zerschlissen (Kratzer, Applatzungen, TV-Bord Schliesse ausgebrochen, selbst das WC war zerkratzt), Bett ohne Lattenrost, Bettwäsche besteht aus einfachen dünnem Bettzug und Inletts bereits klumpig. Wir hatten drei Kleiderbügel welche aus dünnstem einfachstem Plastik bestanden und sich unter dem Gewicht der Winterjacken verbogen.
• Lüftung im Bad war irrsinnig laut, beim Duschen tritt Wasser aus der Dusche, so gut wie keine Ablagemöglichkeit, Duschtücher waren nicht richtig gereinigt, am Spiegel Zahnpastareste vom vorherigen Gast, Fußbodenheizung nicht funktionisfähig, einfachste Materialen welche verbaut wurden
• wir waren sehr enttäuscht das die vielen kritischen Bewertungen der Realität entsprechen

2025-12-19 • via Nuitee
L
Lucas • couple • fr
10
2025-12-17 • via Nuitee
A
Amal • family_with_children • fr
8
Sympa et à proximité d Europa Park
Pros:

Grande chambre et salle de bain grande

2025-12-16 • via Nuitee
S
Stefania • family_with_children • ch
7
Pros:

la posizione

Cons:

il ristorante. mangiato malissimo. troppo poco personale. bisognava aspettare troppo per tutto. su 5 portate 3 erano immangiabili, ma ci hanno fatto pagare tutto. da evitare!!!

2025-12-15 • via Nuitee
S
Sohler • couple • de
7
2025-12-14 • via Nuitee
S
Sandy • family_with_children • fr
10
2025-12-14 • via Nuitee
M
Manuel • couple • ch
9
2025-12-13 • via Nuitee
L
Lars Hanssen • couple • nl
9
2025-12-13 • via Nuitee
B
Ben MARGIOTTA • family_with_children • ch
8
2025-12-12 • via Nuitee
A
Amir • family_with_children • mk
10
2025-12-12 • via Nuitee
M
Mayky • family_with_children • fr
1
Deçu
Pros:

Bonjour je n’ai pas grand chose à dire en ce qui concerne l’hôtel.

Cons:

Bonjour l’hôtel ne proposait pas de petit déjeuner,
Pas de frigo dans ma chambre j’ai demandé à la réception qui mon dit qu’ils allez faire le nécessaire et rien n’a était fait de leurs parts.
En ce qui concerne l’hygiène ce n’était pas le top.
Je ne retournerai plus dans cette endroit.

2025-12-12 • via Nuitee
N
Nuno Lameiras • family_with_children • pt
8
à medida
Pros:

Quarto, localização, parque viatura

Cons:

pequeno almoço a melhorar

2025-12-12 • via Nuitee
C
Claudia • couple • ch
9
2025-12-11 • via Nuitee
A
ALTER1999 • couple • lu
4
Pros:

Die Sauberkeit ist im Zimmer wie auch im Restaurant und Barbereich hervorragend gegeben.

Die Servicekräft sind wirklich freundlich und hilfsbereit.

Die Cocktails waren ein Hit.

Cons:

Die Dusche an sich ist enttäuschend. Das Holzbrett hat seine beste Tage hinter sich ist stark verkalkt und leichte Anzeichen von Schimmel ist schon zu sehen. Die Dusch Ränder sind schon verrostet das erkennt man an der Rosthaltige orange Farbe.

Das Bett ist eher unbequem und die Kissen sind eher nicht der Hit. Also kurz gesagt ein angnehmer Schlafkomfort ist nicht gegeben.

2025-12-11 • via Nuitee
• couple • fr
10
2025-12-11 • via Nuitee
A
Alessandro • couple • ch
10
Pros:

Tutto ottimo

2025-12-10 • via Nuitee
S
SİNAN CEMİL • family_with_children • tr
7
2025-12-09 • via Nuitee
M
Manuel • couple • ch
10
2025-12-09 • via Nuitee