Smart Guest Rooms Fast Access to Central London via Piccadilly Line

Hotels
7.8 (71 reviews)
Waterfall Road , New Southgate , gb

Facilities

Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
Japanese garden
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Easy access to public transport
Cons:
Unpleasant cleanliness issues
Delayed service response
Wi-Fi problems

Categories

Cleanliness
6.86
The cleanliness was concerning, with many reviews mentioning issues like dirty outdoor areas and bathroom odors.
Service
8.33
Service was a mix; there were significant delays in getting codes for entry, but interactions when eventually made were satisfactory.
Location
8.87
Location was highly praised for its convenience to transport and nearby amenities.
Room Quality
7.82
Rooms were generally described as comfortable, although some specifics about bed quality indicated a mild dissatisfaction.
Amenities
7.35
Amenities were basic; Wi-Fi issues were noted, and a lack of tea and coffee provisions was mentioned.
Value for Money
8.11
Guests felt the price was fair for the accommodations provided, especially for a short stay.
Food and Beverage
7.36
Food options were not mentioned, and thus not a focal point in any reviews.
Overall Experience
7.73
The overall experience was deemed acceptable, but several guests indicated they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:24

Property Description

Convenient Location
Modern Amenities
Comfortable Accommodation

"To experience convenience and comfort in a modern setting, choose Smart ROOMS Easy access to Central London By Piccadilly Line. Explore the vibrant city easily with nearby metro stations and attractions. Relax in the property's garden or utilize the shared kitchen during your stay. With family rooms available, enjoy a comfortable and convenient accommodation option. Book now for a memorable stay in London!"

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 71 reviews
Cleanliness: 6.86
Service: 8.33
Location: 8.87
Room Quality: 7.82
Amenities: 7.35
Value for Money: 8.11
Food and Beverage: 7.36
Overall Experience: 7.73
C
Chris couple gb
10
2026-01-19 via Nuitee
J
Jason family_with_children ie
8
2026-01-19 via Nuitee
B
Bacardi solo_traveller gb
10
Amazing, definitely recommend 👌
Pros:

The room was lovely and quiet, clean and great location. 2 minutes walk to overground

Cons:

The door pass code takes a few tries and the WiFi wasn't explained, I found the box in the end by the main door to get the password, maybe try leaving a poster is the rooms?

2026-01-19 via Nuitee
A
Amela couple gb
1
Cons:

2 single beds attached and it made out sleep uncomfortable and it wasn’t mentioned on the description

2026-01-01 via Nuitee
A
Andreas couple de
4
Nicht mehr als zweckmäßig
Pros:

Von Flughafen Heathrow gut zu erreichen. Via Piccadilly Line bis Arnos Grove und dann noch ein paar 100m zu Fuß. Auch die Nähe zum Ally Pally war gut. Einkaufsmöglichkeiten in der Nähe.

Cons:

Zuerst einmal war es sehr problematisch die Unterkunft zu finden. In der Buchung war leider nur die Straße hinterlegt ohne Hausnummer. Nach 30 Minuten suchen und mit Hilfe eines Nachbarn haben wir dann die Unterkunft gefunden.
Dann das nächste Problem. Wie kommen wir in die Unterkunft... Der Code, der in der Buchung hinterlegt war, funktionierte nicht. Der Vermieter, dem ich schon eine Woche vor Ankunft eine Mail mit unserer Ankunftszeit geschickt hatte, reagierte weder auf die Mail noch auf Anrufe als wir vor Ort waren.
Mit etwas Glück haben wir es dann ins Haus geschafft, sodass wir erstmal unser Gepäck unterbringen konnten. Zugang zum Zimmer hatten wir allerdings noch nicht, ein weiterer Code war notwendig.
Am Abend konnte ich den Vermieter dann endlich erreichen. Nach viel hin und her hat der Vermieter dann endlich die notwendigen Codes gesendet. Endlich konnten wir unser Zimmer beziehen und uns frisch machen.
Das Zimmer war in Ordnung und zweckmäßig. Mehr aber auch nicht. Die Betten sind sehr weich, für ein bis zwei Nächte jedoch ausreichend. Das Bad teilt man sich mit allen Hausbewohnern. Das Wasser aus der Dusche riecht extrem nach Chlor.
Der Außenbereich des Hauses ist sehr verwahrlost und benötigt dringend Pflege. Optisch absolut nicht einladend.

Fazit: Wer nur zum Schlafen eine Unterkunft sucht, wird hier fündig. Ich werde diese Unterkunft kein zweites Mal buchen.

2025-12-22 via Nuitee
G
Gillian family_with_children fr
8
Très agréable. Quartier calme. Londres à 25 min (zone 4), service metro au top.
Pros:

Très calme. Propre. Quarter agreeable. Plusieurs magazins, cafés et restaurants en sortie du métro - tres pratique.
2 lits simples. Comme annoncé. Chambre spacieuse et lumineuse. Toilettes dans et dehors de la salle de bain.

Cons:

Le wifi qui ne donnait pas accès à internet même connecté, je n’ai rien compris et j’ai pu faire avec mon forfait, ma fille aussi. Mais j’aurai préféré un wifi standard performant.

2025-11-29 via Nuitee
D
Dan extended_group gb
10
2025-11-17 via Nuitee
E
Ellen extended_group gb
8
Pros:

The place was clean, comfortable and quiet and close to Alexandra Palace for our gig .

Cons:

The bus to Alexandra Palace was diverted on the day we stayed, so a bit unfortunate.

2025-10-29 via Nuitee
N
Nicolo solo_traveller it
9
Pros:

Si parla di una casa indipendente, in una zona molto calma, nella parte nord di Londra a circa 12km dal centro.
Ovviamente la fermata della metro si trova a circa 500 metri.
La stanza dove soggiornavo è come nella foto, quindi è anche un pochetto piccola ma per una persona va benissimo.
Ho avuto la fortuna di stare da solo, non ci stavano altre persone durante la mia permanenza (la casa dispone di 5 camere da letto) quindi stavo letteralmente vivendo l'esperienza di una casa indipendente nel mondo londinese.
Il rapporto qualità/prezzo è ottimo.
In generale tutto pulito.

Cons:

Speravo in una pulizia maggiore negli esterni, ma sto parlando del giardino dietro la casa.
Ma ovviamente è una casa usata solo per dormire non per altro, quindi va bene così.

2025-10-26 via Nuitee
K
Kristina extended_group lt
9
Pros:

Butas švarus.Pakankamai tylu. Lovos patogios.

Cons:

Užtrukom 1,5-2 val kol supratom,kaip veikia spynos. Gal čia ir mūsų problema,tačiau nurodymai,kaip įeiti buvo netikslūs,netgi klaidinantys. Be nuotraukų. Savininkas atsiliepė po 1,5val.
Virtuvės kėdės-labau prastos.
Nebuvo nei kavos nei arbatos

2025-10-21 via Nuitee
H
Helen solo_traveller gb
10
Comfortable stay in lovely rooms
Pros:

Very clean & comfortable rooms near the tube station so easy access into Central London.

2025-10-02 via Nuitee
E
Elliot Simbi family_with_children gb
6
Decent
Pros:

Good location. 10 minute walk to the station.

2025-09-16 via Nuitee
C
Chloe family_with_children gb
8
2025-09-08 via Nuitee
M
Mahmoud solo_traveller se
7
Pros:

Bra läge för mig! Bra kök.

Cons:

Ingen ordning med personal.
Ringde och mejlade ansvarig person om WiFi inte funkar men har aldrig fått svar.
Ingen bra isolering för ljud från fönstret.

2025-08-31 via Nuitee
J
Jacqueline couple gb
8
Pros:

Close to tube station. Good price.

2025-08-24 via Nuitee
B
Beth Jansen Van Vuuren solo_traveller gb
6
`The location was good. My personal opion is little price.
Pros:

The kitchen was lovely and every clean. Good equipment.
Room was nice an big.

Cons:

There was no WIFI I did report to owner was promised it will be sorted. But it was an empty promis. I was informed by other staying at the property that the WIFI is a continous problem and when working it is very week. The garden was in a very bad state and you could not use it. The tolet light does not work. There is no fans in the rooms and the room is very hot ( room 4) you had to leave the windows open and Waterfall Rd is very busy so very noice.The bathroom is not cleaned every day and it been a shared bathroom this a little of a problem.

2025-08-21 via Nuitee
A
Alastair extended_group au
9
Pros:

Great location for a few nights in London, would use this place again.

Cons:

The charges for early entry and baggage storage.

2025-08-08 via Nuitee
K
Kevin solo_traveller fr
10
Bon établissement.
Pros:

La chambre était très propre est bien entretenue, proche des transports en commun Underground Arnos Grove, un arrêt de bus juste devant l’établissement avec 2 lignes de bus.

Cons:

Le matelas n’était pas très confortable.

2025-07-29 via Nuitee
M
Marina family with young children br
10
I liked the cleanliness, easy access to the metro, super quick contact with the host, I recommend it.
Pros:

I liked the cleanliness, organized, super quick contact with the host, I recommend it.

Cons:

Nothing

2025-07-21 via Nuitee
S
Stuart young couple gb
8
Very good
Pros:

Good location for Alexandra Palace

Cons:

Very warm evening. Could do with a fan in room as windows are on latches and you cannot fully open them.

2025-07-12 via Nuitee