Valley Hotel &Travel

Hotels
8.3 (845 reviews)
28 Phố Lò Sũ , Hanoi , vn

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Safety deposit box
Tour desk
Ironing service
Currency exchange
Non-smoking throughout
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Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Room quality issues
Cleanliness concerns
Inadequate room amenities

Categories

Cleanliness
7.7
Room that needed renovation, bathroom issues mentioned.
Service
9.2
Staff were cooperative, friendly, and accommodating.
Location
9.2
Great location near tourist spots and public transport.
Room Quality
7.2
Rooms with insufficient windows and renovation needed.
Amenities
7.7
Issues with shower pressure and lift access.
Value for Money
8.7
Good value for money for the area.
Food and Beverage
8.5
Standard quality for this hotel tier.
Overall Experience
8.2
Mixed experiences, but generally good.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:58

Property Description

Convenient Location
Valley Hotel &Travel is centrally located near popular attractions like Thang Long Water Puppet Theater and Hoan Kiem Lake, making it the perfect base for exploring Hanoi.

Modern Amenities
Guests can enjoy amenities such as air conditioning, flat-screen TVs, and free WiFi throughout the property. Some rooms even feature a safety deposit box for added convenience.

Nearby Attractions
Situated within close proximity to Hanoi Old City Gate, Trang Tien Plaza, and Hanoi Opera House, guests can easily immerse themselves in the city's vibrant culture and history.

Experience comfort and convenience at Valley Hotel &Travel - book your stay now!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.3
Based on 845 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.2
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 8.5
Overall Experience: 8.2
L
Liza Ross • extended_group • ph
8
Pros:

The property is walking distance from Hoan Kiem Lake, night market, and other tourist spots.

2025-10-18 • via Nuitee
A
Amita Verma • family_with_children • in
8
Pros:

Worth the money
Very cooperative staff
Too good, everything is perfect

Cons:

Check in time 2.00pm

2025-10-18 • via Nuitee
F
Filip • couple • pl
7
2025-10-17 • via Nuitee
J
Jakub • extended_group • pl
6
Decent cheap option for stay in old quarter of Hanoi
Pros:

The stuff was very kind and helpful.

Cons:

The room that we got needs renovation, especially the bathroom and power sockets that were not working.

2025-10-17 • via Nuitee
L
lizg95 • family_with_children • il
8
Pros:

It was ok for 2 nights. Our room had no windows, but the air conditioning was great. The staff were very friendly and helpful. Good location

Cons:

There were no windows

2025-10-16 • via Nuitee
L
LAURA • couple • es
8
Pros:

Ubicación bien y personal amable. Buena habitación.

Cons:

La presión de la ducha era baja, el ascensor no llegaba al 7

2025-10-13 • via Nuitee
T
Trần • solo_traveller • vn
10
2025-10-13 • via Nuitee
J
jieun • couple • kr
9
Pros:

슬리핑 버스로 사파를 갈 예정이라 반나절만 사용을 할 곳으로 선택을 하였는데요. HK버스 사무실과도 가깝고 도심을 돌아다니기에도, 버스를 타고 움직이기에도 위치는 정말 최고였습니다! 직원분들은 너무나도 친절하셔서 잠시 머무는 숙소로는 최고인 것 같아요!!
(숙소도 패밀리룸으로 업그레이드 시켜주셨는데, 넓직하니 좋더라구요😊)

Cons:

침대가 푹 꺼져있는점이 조금 아쉬워요~

2025-10-11 • via Nuitee
J
Jan Paul Niko • extended_group • ph
10
Pros:

Near Old Quarter and cheap rates.
Staffs are well accommodating too

2025-10-10 • via Nuitee
Q
Quy • extended_group • vn
10
Good
Pros:

Good

Cons:

Good

2025-10-08 • via Nuitee
• extended_group • es
10
2025-10-05 • via Nuitee
J
Josep • extended_group • es
10
Pros:

Todo genial. El personal muy atentos y amables, nos guardaron las maletas con cosas que compramos hasta el final del viaje! Muy recomendable.

2025-10-05 • via Nuitee
M
Muhammad Mokhsein • extended_group • my
5
2025-10-04 • via Nuitee
C
chị • family_with_children • vn
8
2025-10-03 • via Nuitee
M
Martín • extended_group • es
10
2025-09-30 • via Nuitee
K
Khoeisanit • extended_group • th
4
It’s under renovation, I feel so uncomfortable.
Pros:

It’s near place to run.

Cons:

The room feels stuffy and smells musty.

2025-09-20 • via Nuitee
C
Công Thành • extended_group • vn
10
2025-09-20 • via Nuitee
J
Janine • extended_group • ph
10
wonderful!
Pros:

every employee were accommodating, the room is clean and have enough space four guests, it's near to every tourist spots in old quarter

Cons:

None

2025-09-20 • via Nuitee
K
Kristof • extended_group • gb
9
2025-09-20 • via Nuitee
A
Adrian • solo_traveller • de
9
2025-09-20 • via Nuitee