Relais de L'Empereur

Hotels
8.9 (467 reviews)
31 Emile Francois , Genappe , be

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Beautiful location
Cons:
Noise issues at night
Limited restaurant hours

Categories

Cleanliness
8.43
Room was nice & spacious. Also very clean, but some noise issues reported.
Service
9.4
The staff was friendly, attentive and provided helpful service.
Location
9.44
Calm and beautiful location in the middle of the forest and countryside.
Room Quality
9.39
Rooms were very spacious and comfortable.
Amenities
8.92
Some amenities were lacking (e.g., restaurant hours).
Value for Money
8.88
Overall good experience relative to the price.
Food and Beverage
7.43
Breakfast service was noted as lacking variety and availability.
Overall Experience
9.3
A very enjoyable stay with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:38

Property Description

Luxurious Accommodation
Relais de L'Empereur in Genappe offers pet-friendly rooms with modern amenities including a flat-screen TV and free toiletries. Some rooms even have a cozy seating area for relaxation.

Culinary Delights
Indulge in a delightful dining experience at the on-site restaurant. Don't forget to try out the mouth-watering dishes during your stay.

Recreational Activities
Take advantage of the 2 golf courses available at an extra charge. For those looking to explore, popular cities like Waterloo and Leuven are just a short drive away.

Book now for an unforgettable stay at Relais de L'Empereur and enjoy the convenience of free WiFi and private parking.

Important information:

If you plan to arrive outside check-in hours, the property will communicate an access code to get your room key from an outside safety box.

Please note that guests can access the 2 golf courses upon prior reservation and subject to availability.

Please note that a supplement of €20 per night for dogs.

Guests can enjoy the on-site restaurant (reservation is needed).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for € 30 per person per night when using an available cot.
    Children up to and including 15 years old stay for € 30 per person per night when using an existing bed.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 467 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.44
Room Quality: 9.39
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 7.43
Overall Experience: 9.3
V
Valérie extended_group fr
10
2026-07-11 via Nuitee
N
Norwin solo_traveller fr
10
2026-07-09 via Nuitee
M
Martina couple gb
10
Excellent stay in a golf hotel
Pros:

Generous room with nice bathroom. Very comfortable bed .

2026-07-08 via Nuitee
C
Caroline couple fr
1
Nuit blanche dans cet hôtel
Pros:

La chambre est spacieuse

Cons:

Nous n’avons pas fermé l’œil de la nuit car il y avait plus de 25 moustiques dans la chambre et la climatisation ne fonctionnait pas

2026-07-07 via Nuitee
F
F. Robert solo_traveller be
10
2026-07-06 via Nuitee
J
Julie family_with_children be
10
rustgevend en heel mooie locatie
Pros:

De ligging heel mooie. Heel ruime kamers
en super goed ontbijt

2026-07-05 via Nuitee
F
Francoise couple fr
9
Good but short
Pros:

The quite place the room very big

Cons:

Nobody at 6:15 pm reception closed at 4 pm no possibility to order a breakfast

2026-07-05 via Nuitee
L
LYDIA couple gb
9
2026-07-05 via Nuitee
K
Kate couple be
10
2026-07-05 via Nuitee
K
Kateryna solo_traveller be
1
2026-07-04 via Nuitee
S
sophie extended_group fr
9
Très bien
Pros:

La climatisation. Chambre très spatieuse. Ensemble du personnel très accueillant et à l'écoute.
Très beau site, calme, dans la nature.

Cons:

L'absence de climatisation dans le restaurant adjaçent à l'Hôtel, pour les clients, mais surtout pour le personnel en cuisine en pleine canicule.

2026-07-04 via Nuitee
T
Timothée solo_traveller be
9
Hôtel très sympa
Pros:

Très bon hôtel. Ds notre carnet d'adresses. Très grande chambre et salle de bain. Climatisation au top. Tv et frigo. Manque juste des patères pour accrocher des choses (SDB et chambres). Lit méga confortable ! Oreillers géniaux. Restaurant de l'hôtel excellent !

Cons:

Manque de patères, le porte rouleau papier wc était dévissé (chambre PART 5) Robinetterie un peu petite

2026-07-04 via Nuitee
S
Sabrina couple es
10
Ideal para buscar tranquilidad
Pros:

Comodidad

2026-06-30 via Nuitee
F
Frida couple dk
10
Pros:

Fint rum, fantastiska omgivningar och trevlig personal.

2026-06-30 via Nuitee
C
cath. solo_traveller fr
9
2026-06-30 via Nuitee
M
Martine solo_traveller lu
9
Pros:

Sehr ruhige Lage, Golfplatz

2026-06-28 via Nuitee
A
Adam family_with_children pl
9
2026-06-23 via Nuitee
X
Xavier solo_traveller be
9
2026-06-23 via Nuitee
I
isabelle couple be
7
2026-06-23 via Nuitee
F
Flypo solo_traveller be
7
Pros:

L'emplacement et la chambre était parfait 😁

Cons:

Pas d'accueil, dimanche au soir, arrivé a 18h...
alors que sur le site il est noté arrivé entre 14h et minuit.
Pas de communication possible pour réserver le petit déjeuner qui doit être réservé le jour d'avant.
N'ayant pas eu l'information, on a due aller en ville pour prendre notre petit déjeuner, ce qui est désolant.
On ne savait contacter personne et n'as vue qu'une personne a l'accueil avant de partir..
Accueil le jour de notre arrivée inexistant.

2026-06-22 via Nuitee