Serra's Palace Hotel

Hotels
7.4 (23 reviews)
Rua Rio Azul Prédio , Parauapebas , br

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Fax/photocopying
Ironing service
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Attentive staff
Good location
Cons:
Cleanliness issues
Poor room quality
Inadequate breakfast options

Categories

Cleanliness
5.85
Room cleanliness issues mentioned, including mold and old air conditioning.
Service
8.85
Staff were attentive and provided good service.
Location
8.85
Conveniently located near the Parauapebas tourist complex.
Room Quality
5.85
Room quality was rated poorly, with mentions of terrible conditions.
Amenities
6.85
Limited amenities were noted, outdated air conditioning, and breakfast limitations.
Value for Money
8.85
Price rated positively, indicating reasonable value for the experience.
Food and Beverage
5.85
Breakfast offerings were insufficient and received negative feedback.
Overall Experience
8.25
Overall experience reflects mixed feelings primarily due to cleanliness and food quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:06

Property Description

Luxurious Accommodation
Serra's Palace Hotel, located in Parauapebas, offers a blend of comfort and style. Each room is thoughtfully designed with a desk, TV, private bathroom, and cozy bed linens, ensuring a relaxing stay. Guests can also enjoy the convenience of room service and a 24-hour front desk.

Relaxing Amenities
Indulge in the tranquil ambiance of the hotel's garden or take a refreshing dip in the indoor pool. Whether you prefer unwinding amidst nature or lounging by the pool, Serra's Palace Hotel provides the perfect setting for relaxation.

Gastronomic Delights
Savor delectable meals at the on-site restaurant or unwind with a drink at the bar. With a focus on culinary excellence, guests can enjoy a delightful dining experience without leaving the hotel premises.

Experience the epitome of comfort and hospitality at Serra's Palace Hotel. Book your stay now for a memorable getaway.

Check-in and check-out hours:

Location

Guest Reviews

7.4
Based on 23 reviews
Cleanliness: 5.85
Service: 8.85
Location: 8.85
Room Quality: 5.85
Amenities: 6.85
Value for Money: 8.85
Food and Beverage: 5.85
Overall Experience: 8.25
R
Rogério Tomás • solo_traveller • br
9
Pros:

Atendimento, localização para meus compromissos durante a estadia e da piscina.

2026-03-21 • via Nuitee
R
RODRIGO • solo_traveller • br
4
2026-03-10 • via Nuitee
R
Ruchielli • couple • br
6
Pros:

Localização

Cons:

Quarto ruim, banheiro sem porta no box
Pouca opção de café da manhã

2026-02-12 • via Nuitee
M
Maria claudia • couple • br
8
Cons:

Não ter tomadas 110

2026-01-28 • via Nuitee
V
Vitor • solo_traveller • br
10
2026-01-25 • via Nuitee
A
Ane • solo_traveller • br
8
Agradável
Pros:

A piscina é excelente para quem busca sossego em meio a uma viagem rápida.
Atendimento muito bom, com profissionais educados e dedicados a atender bem.

Cons:

Cama um pouco desconfortável, e quarto super apertado.

2026-01-25 • via Nuitee
S
Souza Santos • solo_traveller • br
4
2026-01-09 • via Nuitee
D
de Resende • solo_traveller • br
7
2026-01-05 • via Nuitee
F
Fideles • solo_traveller • br
7
2026-01-02 • via Nuitee
C
CLAUDIA • solo_traveller • br
4
2025-12-27 • via Nuitee
A
Arte Azulejo Brasil • solo_traveller • pt
8
2025-11-21 • via Nuitee
R
Ramon • couple • br
4
2025-11-10 • via Nuitee
D
Denise • solo_traveller • br
9
Funcionários solicitos, fui muito bem atendida.
Pros:

Ar condicionado, chuveiro.

2025-10-30 • via Nuitee
C
Carvalho • solo_traveller • br
5
2025-10-17 • via Nuitee
L
Lucas • couple • br
10
2025-10-14 • via Nuitee
A
Ana Julia • extended_group • br
10
2025-10-08 • via Nuitee
E
Ezequias • couple • br
4
Hotel need renovation and sanitary inspection
Pros:

It is nearby the Parauapebas tourist complex

Cons:

Insect in the hotel and room
Breakfast too early, start 06:30 finish 08:30AM, could be extended at least at 09:30AM
Needs power supply nearby the bed
Room quality terrible. I believe all the hotel area needs to undergo renovation and inspection.
It didn't match what shows in the pictures shared in the booking

2025-10-06 • via Nuitee
F
Fel_liperj • solo_traveller • br
6
2025-10-05 • via Nuitee
A
ADEMAR • solo_traveller • br
3
Pessima
Pros:

cafe fraco. localização ruim. unica vantagem é que fica do lado do parque

Cons:

Café da manhã fraco. Não tinha nem frios (Presunto e queijo) A TV não funcionou, chuveiro ruim. Não tinha nem tapede de cão no banheiro

2025-10-01 • via Nuitee
C
Cesar • solo_traveller • br
10
2025-09-15 • via Nuitee