The New Apollo Hotel

Hotels
6.6 (771 reviews)
18 Hornby Road , Blackpool , gb

Facilities

Non-smoking rooms
Terrace
Family rooms

Review Highlights

Pros:
Good location
Clean common areas
Value for money
Comfortable beds
Cons:
Poor cleanliness
Rude service
Inadequate facilities

Categories

Cleanliness
4.85
There are concerns about cleanliness, with mentions of issues such as soaked carpets and stains.
Service
6.85
Mixed feedback on service with reports of rude staff, but some positive experiences noted.
Location
8.35
Many reviews highlight the hotel's ideal location, being close to beach and train station.
Room Quality
6.35
Rooms are generally comfortable but some complaints regarding bathroom sizes and facilities.
Amenities
5.85
Amenities received mixed reviews, with mentions of Netflix availability offset by missing features.
Value for Money
7.85
Reviews generally agree that the hotel offers good value for the price paid.
Food and Beverage
6.85
No specific mentions; presumed standard quality for a hotel of this type.
Overall Experience
5.85
A mix of great experiences and significant issues leads to an overall average satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:29

Property Description

Central Location
Situated in the heart of Blackpool, The New Apollo Hotel offers easy access to popular attractions such as Blackpool Tower and Winter Gardens Theatre.

Modern Amenities
Experience comfort and convenience in our guest rooms equipped with flat-screen TVs and cozy bed linens.

Nearby Attractions
Explore the vibrant surroundings with Blackpool South Beach and Blackpool Pleasure Beach just a short distance away.

For a memorable stay in Blackpool, book your room at The New Apollo Hotel today.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.6
Based on 771 reviews
Cleanliness: 4.85
Service: 6.85
Location: 8.35
Room Quality: 6.35
Amenities: 5.85
Value for Money: 7.85
Food and Beverage: 6.85
Overall Experience: 5.85
M
maria couple gb
10
Great hotel
Pros:

Tony was a great help

2026-02-14 via Nuitee
A
Adam extended_group gb
10
Pros:

Lovely room extra comfy beds super heating! Quiet and peaceful. Best budget room ive ever stayed in! Easy access with door codes. Not spotless but still very clean. Will stay again.

Cons:

Nothing at all to fault 😊

2026-02-13 via Nuitee
J
Josh solo_traveller gb
1
2026-02-12 via Nuitee
N
Natasha extended_group gb
7
Pros:

Very comfortable, clean bed. Excellent value for money

2026-02-12 via Nuitee
N
Natasha couple gb
8
Pros:

Lovely location, gentle man spoke with was very helpful with getting into room. Bed lovely an comfy and room very spacious. Facilities good, love self check in. All tvs have Netflix which is a bonus. Overall lovely place.

Cons:

There was open used shampoo/body wash sachets in bathroom on shower soap holder and floor. There was also what looked to be fake tan all up the wall and shower curtain.

2026-02-11 via Nuitee
T
Toni extended_group gb
8
Pros:

Location and size of family room absolutely perfect

Cons:

Carpets need a freshen up

2026-02-09 via Nuitee
L
Lisa family_with_children gb
10
Loved it would stay again
Pros:

Property was lovely and clean, very cosy rooms and the bed was so comfortable.

Cons:

Light on the landing always on (understand this is needed) but was shining through the edges of the door.

2026-01-29 via Nuitee
L
Liam extended_group gb
10
Very good.
Pros:

Booked on the evening (late call) and was in the room in minutes. Easy check in and great customer service! Great value for money and 0 problems.

2026-01-29 via Nuitee
R
Russell solo_traveller gb
10
Pros:

Very comfortable rooms was very nice and everything was in order

2026-01-20 via Nuitee
J
Jamie family_with_children gb
6
2026-01-20 via Nuitee
H
Hollie family_with_children gb
10
2026-01-20 via Nuitee
E
Ellie couple gb
8
Would recommend and return
Pros:

It was warm and welcoming easy to access

Cons:

We didn’t have a kettle

2026-01-20 via Nuitee
P
Prince extended_group gb
10
2026-01-19 via Nuitee
Y
yasmin couple gb
10
2026-01-19 via Nuitee
J
JULIE ANN extended_group gb
8
2026-01-19 via Nuitee
H
Heather family_with_children gb
9
We was very happy.
Pros:

The location was brilliant. The hotel was lovely, clean and comfortable. This is the second time we have stayed and will return again.

2026-01-19 via Nuitee
N
niall family_with_children gb
10
2026-01-19 via Nuitee
M
Matthew extended_group gb
8
2026-01-19 via Nuitee
L
LEIGHTON solo_traveller gb
10
Fantastic
Pros:

The rooms are exceptionally clean and you can smell freshness it as soon as you walk in. The TVs are up to date with netflix and other streaming services available on the hotels free WiFi. The beds are comfortable and it's always quiet in the property. The host is also very accommodating and nothing is too much trouble which is great, exceptional value for money.

2026-01-19 via Nuitee
J
Jade couple gb
4
Not the best could find better for your money.
Pros:

Close to the town centre.

Cons:

First room was full of cigarette ash, stunk of cigarette smoke, bathroom stunk of foist. Rang me and they changed us room, in the second room we got given, the tv didn’t work in the room, the windows did not shut so it was freezing. the hot water machine down stairs to make tea and coffee was empty. Although the bed with comfy.

2026-01-19 via Nuitee