Capital O Hotel Diez

Hotels
7.1 (41 reviews)
Ignacio Allende 208, Colonia Centro, Celaya, Guanajuato, C.P. 38000 , Celaya , mx

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Comfort of the bed
Cons:
Poor internet
Insufficient amenities

Categories

Cleanliness
5.68
Several mentions of poor maintenance and lack of service.
Service
7.65
Mixed feedback, some positives but overall dissatisfaction with service.
Location
8.69
Positive mentions of convenience and proximity to important locations.
Room Quality
7.14
Room space was appreciated, though there were some negatives in care.
Amenities
6.17
Lack of crucial amenities noted, affecting overall comfort.
Value for Money
7.13
Average value reflected in the reviews.
Food and Beverage
7.18
No specific mentions, assumed standard quality for this hotel tier.
Overall Experience
7.15
General sentiment indicates mixed experience, need for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:59

Property Description

Convenient Location
Hotel Diez, a 2-star property in Celaya, offers a prime location just 48 km from Autonome University of Querétaro and 49 km from La Casona. Situated 50 km from Allende´s Institute, our non-smoking hotel ensures easy access to key attractions in the area.

Comfortable Rooms
Guests at Hotel Diez can enjoy air-conditioned rooms equipped with essential amenities such as a desk, safety deposit box, flat-screen TV, and a private bathroom with a shower. Bed linen and towels are provided for a comfortable stay.

Bilingual Assistance
Our reception staff fluent in English and Spanish are ready to assist guests with any inquiries or area recommendations, ensuring a seamless and enjoyable stay at our hotel.

Book your stay at Hotel Diez for a hassle-free accommodation experience in Celaya.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 41 reviews
Cleanliness: 5.68
Service: 7.65
Location: 8.69
Room Quality: 7.14
Amenities: 6.17
Value for Money: 7.13
Food and Beverage: 7.18
Overall Experience: 7.15
M
Magoga • solo_traveller • mx
9
Buen descanso
Pros:

Ubicación

2026-06-08 • via Nuitee
V
VALLEJO GARCIA • solo_traveller • mx
2
Que el hotel donde nos cambiaron está súper mejor
Pros:

Que nos cambiaron a un mejor hotel el casa blanca

Cons:

Que en el hotel capital diez no había agua en todo el hotel

2026-05-31 • via Nuitee
L
lima cantero • solo_traveller • mx
10
2026-05-11 • via Nuitee
A
Araujo chigo • solo_traveller • mx
10
Pros:

Habitación

Cons:

Falta de toma corrientes

2026-05-04 • via Nuitee
F
Fidel • solo_traveller • mx
7
2026-04-20 • via Nuitee
P
Pineda carrillo • family_with_children • mx
9
2026-03-11 • via Nuitee
A
Arturo • solo_traveller • us
5
Not a good choice
Pros:

The staff were friendly but they didn't resolve the issues I had about my room in a timely manner. The room was cozy but a bit too hat. very well lit room but lack of window view. I don't know if they offered any breakfast. Location was very close to main square but a bit scary after 6pm.

Cons:

My original room didn't have hot water, so I complained with the receptionist, they said that fixed the issue several times but no luck, it took literally 6 hours for them to try to fix the issue! So I asked for another room, which I got a new room, but it didn't have any power outlets to charge my stuff. the light switches were in a very odd places and there was no A/C, only a very small fan right on top of the bed with a very short chain to pull from to make it start, Not good for the price.

2026-03-08 • via Nuitee
A
Arturo • family_with_children • us
5
Pros:

Very clean room, good house keeping

Cons:

No power outlets, there was no hot water, so I checked 2 other rooms

2026-03-02 • via Nuitee
D
Diego • solo_traveller • mx
3
Me cambiaron de hotel, y ni apoyo me dieron
Pros:

La atencion de la recepcionista, muy amable y atenta

Cons:

que por que no había agua caliente me cambiaron de hotel, al que esta a la vuelta, tuve que caminar con mi maleta en la noche, medio alumbrada la calle, ni un vamos por ti, te llevamos o mira te doy una cortesia.

2026-02-11 • via Nuitee
I
ISAAC ARTURO • family_with_children • mx
8
Pros:

Tamaño

Cons:

Puertas

2026-01-25 • via Nuitee
M
Martha elicea • couple • mx
1
Me corrieron por qué querían que pagará otra habitación
Pros:

Nada muy mal trato y no respetan las promociones y exigen pagos extras

Cons:

El trato y la insistencia

2026-01-19 • via Nuitee
H
Hernández Mejia • family_with_children • mx
10
Pros:

Solo pase la noche sin,usar mas servicios lo rente x la ubicacion mucho ruido x los carros están en una avenida principal

Cons:

Mucho ruido

2026-01-12 • via Nuitee
V
Vila Arroyo • family_with_children • mx
8
2026-01-10 • via Nuitee
H
Hernández • family_with_children • mx
5
2026-01-04 • via Nuitee
S
Sofía Solano Navarro • family_with_children • mx
10
Pros:

Todo increíble

Cons:

Lo ame

2026-01-02 • via Nuitee
P
PALLARES GRAJEDA • family_with_children • mx
9
2025-12-30 • via Nuitee
G
Gomez • family_with_children • mx
6
Cons:

La habitación no es como la ofertan en sus fotos. Nada que ver.

2025-12-04 • via Nuitee
C
Campos • couple • mx
7
Faltó atención al recibirnos
Pros:

Solo la cama muy cómoda y el agua caliente en la ducha

Cons:

Nos hicieron esperar, el internet no funcionó, y no hubo suficiente papel higiénico

2025-12-03 • via Nuitee
M
marco antonio • family_with_children • mx
5
Cons:

No hubo Internet
No hubo agua caliente
Sin servicio de aseo

2025-11-15 • via Nuitee
A
Audric F • extended_group • be
7
Good for one night
Pros:

Location, and the cantina la Conchita in front of the hotel

Cons:

Loud noise of sex around our room.

2025-11-05 • via Nuitee