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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Family rooms
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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Face masks for guests available
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
Review Highlights
Categories
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Property Description
Garden Oasis Retreat
Nestled on 2 acres of lush gardens, Eltham Gateway Hotel offers a serene escape with air-conditioned rooms overlooking the picturesque grounds. Enjoy your stay with modern amenities such as 32-inch flat-screen TVs and free Wi-Fi.
Convenience at Your Fingertips
Take advantage of the conference facilities for your business needs, while the free parking ensures a hassle-free stay. Explore nearby attractions like Yarra Valley Parklands and Doncaster Westfield Shopping Centre, both just a short drive away.
Renovated Comfort
Indulge in newly renovated rooms, some with kitchenettes, en suite bathrooms, and garden views. With guest laundry facilities and room service, Eltham Gateway Hotel caters to all your needs for a relaxing stay.
Book now to experience tranquility and comfort at Eltham Gateway Hotel.
Please note that there is a 3% charge when you pay with an American Express credit card.
If you expect to arrive outside reception opening hours, please inform Eltham Gateway Hotel & Conference Center in advance, using the contact details found on the booking confirmation.
Please note check in times are as follows:
Monday-Thursday 08:30-20:30
Friday 08:30-21:30
Saturday 09:00-22:00
Sunday: 09:30-17:00
If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People 2 years old and over stay for AUD 25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Rooms were not as described on Booking.com. Meant to be two double beds but only 1 queen. Staff were no help at all. Rooms were filthy and heard other guests complaining about cleanliness as well. Eg blood on sheets. Could not get out of there quick enough
Everything!
Good size
No Hot Water
No room service
i.e. No fresh towels - No bed made up - No cleaning of room (empty of bins etc)
Nothing
Dirty, well over priced, run down property
Bed was very comfortable easy to get in & out of
Could of been some bowls in the cupboard for breakfast
Also a frypan
The lighting in the bathroom was flicking on & of
No cleaning liquid for doing dishes
The property was quiet, clean and spacious
Bed was comfortable. Shower head was big and good pressure.
No room service. Stained carpet. No hair dryer in bathroom. WiFi was not connected to internet so was useless. The hotel could be truly wonderful but given it's the only hotel in the area and walking distance to the only wedding venue in the area, I don't think the owners care to put effort in because it could be Schitts Creek hotel and people would still stay there based purely on location. The room I booked was a deluxe with a king bed. I arrived to a room with twin beds. My nephew booked the same room and had the same thing happen to him. I was able to have my room changed but he was told "what do you want me to do about it?" by the property owner. Really poor service. Don't advertise rooms that aren't available. Also says there is room service and amenities on the website that aren't offered. Walked into reception and someone had obviously just done a massive stinky poo in the staff toilet because it smelt foul when I walked in. Air conditioner wasn't working in another family friends room. Cutlery offered in room was still dirty and there was no forks.
Close to the wedding venue. Large rooms.
Bit dated, but to be expected.
Location suited us well
There seemed to be people living here which was strange they gave off a very criminal vibe, they had three big dogs wondering around and washing hanging everywhere
outside, other rooms my family stayed in STUNK of smoke
Close to wear we needed
Good comfortable room
Nothing
View and clean
Great check in - beds were very comfortable.
Got a bit freaked out by the internal window into the bathroom only to realise there is a switch to make it opaque.
That it was close to the shops
No door locks on bedroom, sliding door on each side of the bathroom that should have definitely needed locks. Every word and every noise could hear ECCO through the unit.
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