The Straits Quay Marina by Messina Clive

Hotels
8.3 (14 reviews)
Straits Quay Seri Tanjung Pinang Penang , George Town , my

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Cons:
Agent service issues
Cleaning not completed by check-in

Categories

Cleanliness
7.5
Cleaning was in progress until 5pm, which affected the check-in experience.
Service
9
Service issues with the agent, but location is great.
Location
9
Great location.
Room Quality
8
Unit is fine but needs some maintenance.
Amenities
8.3
Standard quality for this hotel tier.
Value for Money
8
Standard quality for this hotel tier.
Food and Beverage
8.3
Standard quality for this hotel tier.
Overall Experience
8.3
Overall mixed with some positive aspects but notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:22

Property Description

Rooftop and Indoor Pools for Ultimate Relaxation
Enjoy a refreshing dip in our rooftop and indoor pools while taking in stunning views.

Well-Equipped Units with Modern Amenities
Relax in our air-conditioned units featuring a kitchen, streaming services, and a private bathroom with a hot tub.

Convenient Location with Complimentary Services
Explore nearby attractions with our free shuttle service and indulge in delicious meals at our on-site restaurant.

To experience luxury and comfort at The Straits Quay Marina by Messina Clive in George Town, book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 14 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.3
Value for Money: 8
Food and Beverage: 8.3
Overall Experience: 8.3
R
Robert couple nl
9
vakantie vlakbij de kinderen, die daar wonen.
Pros:

prachtig en smaakvol ingericht appartement op mooie locatie.
goed bed , 2 goede badkamers met prima douches gelegen bij de leuke jacht haven en vlakbij een supermarkt .

Cons:

Helaas geen koffie machine , maar vlakbij de uitgang van het complex was een aardig barretje waar je koffie kon drinken.
Wat meer bestek en borden zou handig zijn als je een gast krijgt. Overigens was er vlakbij ruim voldoende restaurants , waar je goed kan eten.

2026-01-24 via Nuitee
T
Taichi solo_traveller jp
8
2025-12-05 via Nuitee
I
Ida extended_group my
9
2025-11-24 via Nuitee
M
Michael couple my
7
Not a good agent to deal with. Unit is fine but needs some maintenance.
Pros:

Great location.

Cons:

The agent has not refunded us our parking RM50 yet. He is very elusive.
He did not meet us as it stated.
No free parking instructions were given even tho it was stated.
Cleaning was in progress untill 5pm. We arrived at check-in 3pm and had to come back.
I would like booking.com to follow up on refund please.

2025-10-17 via Nuitee
H
Habibah couple my
8
2025-08-01 via Nuitee
H
Ho young couple my
5
The owner service behavior and house hygiene
Pros:

I like the balcony and the space of the house

Cons:

I am not appreciate the owner service behavior we waiting for 1 hour just to check in, and the owner want us to take the initiative to text him instead of he can let us know the process for check in.

The house was not clean, I saw a big big cockroach in the kitchen, I was planning to use the oven but the oven was dirty maybe it's from the previous tenant, but the owner/ cleaner should make sure it's clean before pass the house to the next tenant. The leaf outside of the balcony was not be clean up and the floor dusty.

2025-06-30 via Nuitee
D
Daniel solo traveller za
10
An exceptional high quality property.
Pros:

The apartment was very well organised and of a very high standard. The IKEA furniture and fittings let the overall feel down somewhat!

Cons:

The pop-up basin plugs did not work well. Door to terrace did not lock.

2025-06-27 via Nuitee
N
Nur family with young children my
10
Exceptional
Pros:

Everything.

It is comfortable stay if you bring infant. The rooms we get just infront of the swimming pool 😊

We definitely will stay here for next trip to penang ❤️

Cons:

The swimming pool seems like not maintained well or we just got there early which staff have yet to clean it.

2025-06-05 via Nuitee
R
Rosita young couple my
7
Good
Cons:

The host still did not refund my deposit of RM300... I need the money to pay for my rent, thank you.

2025-04-26 via Nuitee
S
Subayogan young couple my
8
Pleasant
Pros:

Good location

2025-04-14 via Nuitee
S
Sharon young couple us
7
Good
2025-03-27 via Nuitee
M
Mimi young couple my
9
Spectacular Seaview Unit
Pros:

The unit is clean n cozy with a minimalist home decor. Full kitchen utensil and washing machines paired with detergent n softener were provided. The balcony with the spectacular seaview is a plus of this unit and just few steps away from the pool.

Good location with lots of restaurant around with a big grocery shop to pick up all necessary items. Overall, a very enjoyable stay !

Cons:

The agent should sent out the keys pick up procedures earlier instead of at the arrival time of the property, a bit difficult to read pages of PDF while trying to drive and navigate the place.

The master bedroom air condition is a bit weak, probably needs some cleaning

2025-03-11 via Nuitee
B
Bradnam young couple gb
9
Great location and apartment. Excellent value for money. Communication could have been better
2025-02-25 via Nuitee
J
John solo traveller jp
10
Exceptional
2024-12-18 via Nuitee