Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Safety deposit box
Ironing service
Sauna
See all facilities

Review Highlights

Pros:
Beautiful mountain scenery
Friendly and helpful staff
Cons:
Check-in process could be smoother
Some amenities were not functional

Categories

Cleanliness
9.38
The room was clean and well-maintained, contributing to a pleasant stay.
Service
9.85
Staff were very kind and helpful, assisting with luggage and providing a warm welcome with cookies.
Location
9.39
Great location with beautiful mountain vibes and proximity to the ski resort.
Room Quality
9.34
The cabin was warm, cozy, and included a private sauna, enhancing the overall experience.
Amenities
8.87
Amenities were adequate, including a mini-bar and spa options, though some sauna facilities were reported out of order.
Value for Money
8.83
Generally good value considering the unique experiences and facilities provided.
Food and Beverage
8.38
Breakfast provided was satisfactory, though could have offered more variety.
Overall Experience
9.55
Overall, a memorable and unique mountain and cultural experience, recommended for future visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:39

Property Description

Serene Eco-Friendly Haven
Escape to Qazaq Auyl Eco Hotel nestled in Almaty, just a short distance from Shymbulak.

Tranquil Garden Oasis
Relax amidst nature in our garden, unwind in the sauna, or explore the area with our bicycle rental service.

Modern Comforts and Convenience
Indulge in air-conditioned rooms equipped with top-notch amenities, including a flat-screen TV, coffee machine, and private terrace.

Ready to experience a harmonious blend of nature and luxury? Book your stay at Qazaq Auyl Eco Hotel today!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

9.2
Based on 319 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 9.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 9.55
R
Rashmi family_with_children in
10
Amazing place to stay along with convenience to ski slopes
Pros:

Beautiful location and amazing views. The staff were so prompt and so easy to connect over messages. Extremely professional, friendly and prompt for everything. The location is so well connected to the ski slopes and the Auyl restaurant right in the premise is excellent!!

Cons:

Nothing

2026-04-05 via Nuitee
N
Nantida extended_group us
9
Overall good location but need to improve on breakfast
Pros:

Good location with free shutter bus to cable car to ski resort. The property is still under construction in additional zone, so noisy during the day. Free minibar is a good perk

Cons:

Breakfast was served in paper back in the room. It should be served at restaurants or in the tray.

2026-04-03 via Nuitee
A
Azamat family_with_children kz
10
Pros:

Восторге

Cons:

Все

2026-03-30 via Nuitee
M
Maruschak solo_traveller kz
9
2026-03-28 via Nuitee
S
Stef couple ph
10
Everything was wonderful, helpful and attentive staff.
Pros:

Everything! From the spectacular views I only see in wallpapers to the cabin itself. The cabin has a heater which I found very useful, the floor was heated as well. The TV worked well. Everyday, the minibar was being refilled. There’s a complimentary breakfast with fresh and healthy food. The house was cleaned everyday.

Cons:

Nothing really, just that it was somewhat far from the city but it was what I paid for and wanted lol.

2026-03-27 via Nuitee
S
Sandy family_with_children nz
10
2026-03-26 via Nuitee
Z
Zhanna extended_group kz
10
Pros:

вежливый и заботливый персонал👍

2026-03-25 via Nuitee
M
Marco couple bg
10
Best stay and very romantic
Pros:

Great place with great people

Cons:

Nothing

2026-03-16 via Nuitee
D
Dulat couple kz
8
2026-03-10 via Nuitee
D
Dina couple kz
10
2026-03-07 via Nuitee
Северинец family_with_children ru
10
Все прошло великолепно!
Pros:

Отдых в отеле Qazaq Auyl на Медео оставил очень тёплое и цельное впечатление.
Прежде всего подкупает атмосфера: сочетание горного воздуха, тишины и национального колорита создаёт ощущение настоящего перезагрузочного пространства. Здесь легко замедлиться, выдохнуть и почувствовать связь с природой.
Территория ухоженная и уютная, виды на горы - отдельное удовольствие в любое время суток. Номера комфортные, чистые, продуманные до мелочей. Чувствуется забота о гостях и внимание к деталям.
Персонал внимательный и доброжелательный, создаёт ощущение гостеприимства без формальности - будто ты не в отеле, а в доме, где тебе искренне рады.
Qazaq Auyl - это место, куда приезжают не просто отдохнуть, а восстановить силы, наполниться спокойствием и почувствовать особую атмосферу гор и культуры.
Обязательно хочется вернуться снова.

Cons:

В скором времени откроется ресторан для завтраков и все будет на недосягаемой высоте комфорта

2026-03-02 via Nuitee
Ильянова solo_traveller kz
3
Pros:

Мне не понравилось, что нас не заселили не по соседству, и где был наш домик. ремонт. И на не очень красивой стороне находится.

2026-02-28 via Nuitee
A
AHMAD couple kw
10
2026-02-26 via Nuitee
E
Elena family_with_children sg
9
2026-02-25 via Nuitee
R
Rosemary family_with_children th
10
Pros:

Stunning rooms, extremely helpful staff, all facilities were clean and of the highest standard. One of the best hotels I have stayed in

Cons:

Leaving!

2026-02-24 via Nuitee
M
Marwah extended_group sa
10
مكان رائع جدا
Pros:

كل شي في المكان جميل ومريح
حبيت الهدوء في احضان الطبيعه
الموظفين رائعين خدومين جدا ومتعاونين
المطعم حقهم اكله لذيذ مكان رائع جدا

2026-02-14 via Nuitee
M
Marwah couple sa
10
رائع للاستجمام والهدوء
Pros:

كل شي في المكان جميل ومريح
حبيت الهدوء في احضان الطبيعه
الموظفين رائعين خدومين جدا ومتعاونين
المطعم حقهم اكله لذيذ مكان رائع جدا

Cons:

لايوجد

2026-02-14 via Nuitee
Z
Zubayr extended_group uz
7
2026-02-13 via Nuitee
D
Dariya solo_traveller ae
10
Pros:

New - clean- attentive- caring
Special gratitude to Aidyn

2026-02-08 via Nuitee
F
Fuat family_with_children kz
9
2026-01-31 via Nuitee