Patio by Balai Norte

Hotels
8.6 (62 reviews)
National Highway, Panicsican, San Juan La Union , San Juan , ph

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean property
Helpful staff
Great location
Enjoyable amenities
Good food
Cons:
Hot shower not working properly
Call response not satisfactory

Categories

Cleanliness
8.21
The property is clean, but issues with maintenance noted.
Service
8.98
Staff were really nice and helpful during our stay; however, responsiveness could improve.
Location
9.02
Close to everything, making it very convenient.
Room Quality
8.47
The room was nice and clean.
Amenities
8.5
Enjoyed the amenities included during the stay.
Value for Money
8.56
Standard quality for this hotel tier.
Food and Beverage
8.51
Food is great according to guests.
Overall Experience
8.58
Great experience and definitely recommend the stay here.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:24

Property Description

Modern Amenities: Enjoy a comfortable stay with air conditioning, flat-screen TV, and free toiletries in every room.

Convenient Location: Just 1.4 km from San Juan Beach and near Urbiztondo Beach, with free private parking for guests.

Relaxation Options: Unwind on the sun terrace or stay active at the fitness centre during your stay at Patio by Balai Norte.

To book your stay at Patio by Balai Norte and experience these fantastic amenities, visit our website or contact our 24-hour front desk today.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 62 reviews
Cleanliness: 8.21
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.56
Food and Beverage: 8.51
Overall Experience: 8.58
A
Anna-Lena couple de
8
2026-03-07 via Nuitee
J
Judith extended_group us
10
Wuirt, lovstion and hospitality
Pros:

Location

Cons:

N/A

2026-03-04 via Nuitee
J
Javillo couple ph
7
2026-02-24 via Nuitee
R
Reginald couple ph
8
2026-02-09 via Nuitee
S
sunnydayz family_with_children gb
10
Pricey but very nice hotel to stay.
Pros:

Restaurant was really nice and the food very good. We'd like a few more options like cereals and pastries, tea and milk.

2026-01-08 via Nuitee
C
Cecilia extended_group ph
9
2025-10-06 via Nuitee
C
Charmaigne couple gb
10
Great experience and we definitely recommend the stay here.
Pros:

The room was nice and clean. The place has great ambience. My partner and I really enjoyed the amenities included. Staff were really nice and helpful during our stay.

Cons:

None

2025-09-10 via Nuitee
B
Bradley family_with_children us
10
Fantastico!
Pros:

Property is clean, staff are very nice, food is great

Cons:

Nobody answered my call, about 4 or 5 calls; the staff knows this as I showed/told them when I checked it

2025-08-05 via Nuitee
J
Janice family_with_children ph
9
2025-07-22 via Nuitee
G
Gemelle Lael couple gb
7
Fun
Pros:

Close to everything, aesthetic

Cons:

Hot shower not working properly, not well maintained

2025-07-14 via Nuitee
R
Richard extended_group ph
6
2025-07-08 via Nuitee
S
Shanah young couple ph
10
Exceptional
2025-06-28 via Nuitee
M
Marl young couple ph
8
Very good
2025-06-09 via Nuitee
C
Cheryl young couple ph
5
A rocky start, but the warm staff and safe environment made it a decent stay overall.
Pros:

The staff remained apologetic, patient, and accommodating throughout. Once settled, we found the place to be safe, friendly, and overall a good stay in La Union.

Cons:

We had a rough start at Patio by Balai Norte—the first room had a broken aircon, and we waited around 30 minutes in the heat. Unfortunately, the second room’s aircon wasn’t working properly either, which made things frustrating.

2025-05-23 via Nuitee
J
Janine solo traveller ch
10
Exceptional
2025-05-18 via Nuitee
A
Alfredo family with young children ph
8
Perfect play to stay in Elyu
Pros:

Very spacious property, with access to the glamping resort and swimming pool

2025-04-10 via Nuitee
M
Miccah young couple ph
10
Exceptional
2025-04-01 via Nuitee
C
Cecilia review category business travellers ph
9
Superb
2025-03-27 via Nuitee
A
Arjay with friends ph
8
Very good
2025-03-24 via Nuitee
C
Carrie young couple gb
9
Superb
Pros:

Staff.., food and drinks

Cons:

Shower quite old and slow

2025-03-22 via Nuitee