Resort Zerja and Spa

Hotels
7.4 (27 reviews)
Rruga Peshkopi-Maqellare (lagja Ravana) , Peshkopi , al

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Cons:
Food quality was poor
Limited spa access

Categories

Cleanliness
8.45
It was clean.
Service
7.95
Standard quality for this hotel tier.
Location
8.45
Lage war ok.
Room Quality
7.35
Standard quality for this hotel tier.
Amenities
7.35
Standard quality for this hotel tier.
Value for Money
7.35
Standard quality for this hotel tier.
Food and Beverage
4.95
The food was horrible.
Overall Experience
7.35
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 03:11

Property Description

Luxurious Accommodation
Resort Zerja and Spa offers elegantly designed guest rooms with modern amenities including air conditioning, flat-screen TVs, and picturesque city views.

Relaxing Facilities
Guests can unwind in the hotel's garden, terrace, or shared lounge, or enjoy a meal at the on-site restaurant. The property also features a bar for evening drinks and entertainment, as well as a kids' club for the little ones.

Convenience at Your Fingertips
With a business center, ironing service, and dry cleaning available, Resort Zerja and Spa ensures a hassle-free stay for all guests. Explore nearby attractions like the Monastery of Saint George the Victorious and Saint Jovan Bigorski Monastery during your visit.

Experience luxury and relaxation at Resort Zerja and Spa. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:

Location

Guest Reviews

7.4
Based on 27 reviews
Cleanliness: 8.45
Service: 7.95
Location: 8.45
Room Quality: 7.35
Amenities: 7.35
Value for Money: 7.35
Food and Beverage: 4.95
Overall Experience: 7.35
E
Erida couple al
4
Pros:

It was clean

Cons:

The food was horrible

2026-01-19 via Nuitee
E
Erna couple de
6
War ok aber spa war nicht inklusive
Pros:

Lage war ok

Cons:

Mehr SPA

2025-10-13 via Nuitee
R
Raymond family with young children gb
3
Reception staff absent. Dirty room.
Pros:

The room design was ok

Cons:

The room was dirty. Dirty sheets, cigarette but in the bathroom. The complimentary shower gels etc were already used. Reception staff absent. The windows were opaque as so dirty. There was a phone number to speak to hotel reception staff who either didn’t answer or hung up on us.

2025-04-09 via Nuitee
T
Tafani young couple al
10
Exceptional
2025-04-06 via Nuitee
N
Nensi review category business travellers al
1
Bad
Cons:

I arrived late at night, around 11:00 PM, after completing on-site installations. I had booked a suite through Booking, but when I checked in, they gave me a double room instead. The bathroom was dirty, which was very off-putting. After such a long day, I was really looking forward to a refreshing shower, but there was no water in the room.

I had already unpacked my belongings in the room, and when I mentioned the issue, they moved me to another floor, claiming there was water there. However, when I went to the new room, the water pressure was very low, and there was no hot water.

At this point, I was extremely disappointed, so I decided to leave the hotel without notifying anyone and checked into another hotel. It was by far the worst hotel experience I’ve had.

2025-03-30 via Nuitee
S
Sokol family with young children al
8
Very good
2025-01-30 via Nuitee
A
Ardit young couple al
3
Poor
2024-11-30 via Nuitee
V
Vitaliukx family with young children no
5
Passable
Cons:

We came to October, and the swimming pool was empty. For sauna they wanted to charge. Finally, we get sauna for free.
They do not inform us about swimming pool. The reason we chose this hotel that we want pool

2024-10-12 via Nuitee
A
Armen young couple us
10
Exceptional
2024-10-04 via Nuitee
E
Elda young couple al
10
Exceptional
2024-09-13 via Nuitee
M
Monika young couple gb
7
Good
Pros:

Beautiful hotel, comfortable bed and nice staff

Cons:

Loud music just under our bedroom coming from restaurant. It was switched off after 10 oclock anyway

2024-09-09 via Nuitee
B
Blerta family with young children al
6
It was ok overall
Pros:

Room was nice. Staff was caring.had the basics

Cons:

Too much noise from a weeding taking place. Breakfast was very limited, only eggs. No water in the fridge.

2024-08-12 via Nuitee
E
Eva review category business travellers al
10
Exceptional
2024-06-20 via Nuitee
A
Armen solo traveller us
10
Perfect
Pros:

It was clean, welcoming and friendly

2024-06-05 via Nuitee
E
Edisjon solo traveller al
10
Very great place to have a nice weekend with friends or family.
Pros:

Very clean and comfortable, good location, food was great. They even served food after restaurant was closed. Staff was very kind and welcomed.

2024-05-05 via Nuitee
A
Arne solo traveller nl
4
Disappointing
2024-05-02 via Nuitee
V
Vila young couple al
9
Superb
2024-04-05 via Nuitee
A
Anastasija young couple gb
1
Bad
Pros:

Not much really. The rooms are freshly renovated.

Cons:

Room was cleaned after 1st night stay and never again. In the room was extremely cold when we arrived, it was 10 degrees inside and took as a while to make it hot with aircon. The sink was blocked completely, Black hair all over the bathroom, rubbish never been collected for 3 days. Receptionist never been there. When we arrived in hotel last night our key didn't work so we had to call reception to get a new key, it took him 15min to come to hotel. And luckily we had a local number to call, otherwise we would not be able to find or contact anyone as nobody was there and all the doors where closed no staff at all.

2023-12-11 via Nuitee
S
Spiro review category business travellers al
10
Exceptional
2023-10-02 via Nuitee
L
Low review category business travellers be
10
Exceptional
Pros:

everything perfect. the room is very big and clean. Internet, air conditioning, maximum hygiene. very affordable price. guaranteed parking, restaurant, everything. thank you Staff

2023-09-11 via Nuitee