Red Roof Inn Raleigh Northeast - Downtown

Hotels
•
Red Roof Inn
6.2 (215 reviews)
3804 New Bern Avenue , Raleigh , us

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Clean rooms in some cases
Convenient location for some necessities
Cons:
Dirty environment
Noisy neighbors
Safety concerns

Categories

Cleanliness
5.59
Multiple mentions of cleanliness issues, including roaches and dirty rooms.
Service
7.56
Service experiences vary; some staff were accommodating but others were rude.
Location
5.1
Described as dangerous and associated with drug activity.
Room Quality
6.55
Rooms reported as dirty and noisy, with issues reported with amenities.
Amenities
5.58
Lack of basic amenities such as breakfast and coffee makers.
Value for Money
6.54
Some reviews suggest the price is not justified given the quality.
Food and Beverage
6.59
No breakfast offered; limited food options mentioned.
Overall Experience
6.06
Overall stay was deeply unsatisfactory, with multiple guests expressing distress about safety.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:24

Property Description

Convenient Location: Situated just 7.3 km from the North Carolina Museum of History, our hotel provides easy access to Raleigh's top attractions. Explore the State Capitol, North Carolina General Assembly, and Museum of Natural Sciences, all within a short drive from the property.

Modern Amenities: Enjoy a comfortable stay in our well-equipped rooms featuring a desk, flat-screen TV, and a kitchen with a stovetop in selected units. Our friendly staff, fluent in English, Spanish, Gujarati, and Hindi, are available 24/7 to assist with any requests.

Nearby Attractions: Located 13 km from Crabtree Valley Mall and 17 km from North Carolina Museum of Art, our hotel is the ideal choice for shopping and cultural experiences in Raleigh. Book now to experience convenience and comfort at Red Roof Inn Raleigh.

Important information:

Pet Policy: One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

6.2
Based on 215 reviews
Cleanliness: 5.59
Service: 7.56
Location: 5.1
Room Quality: 6.55
Amenities: 5.58
Value for Money: 6.54
Food and Beverage: 6.59
Overall Experience: 6.06
M
Maria • solo_traveller • us
1
Pros:

Horrible experience. Management failed to provide duty of care. Unsafe conditions..

2026-01-22 • via Nuitee
C
Chris • solo_traveller • us
6
Cons:

Alot of loitering in the area

2026-01-20 • via Nuitee
R
Reginald • solo_traveller • as
8
2026-01-19 • via Nuitee
R
Riche • solo_traveller • us
6
2026-01-19 • via Nuitee
G
Genesis • couple • us
7
2026-01-19 • via Nuitee
A
aiden • extended_group • us
10
Pros:

we were there for work just for a day, rooms and location meet my expectations i will recommend this hotel.

Cons:

looks everything well maintained was happy with stay

2026-01-19 • via Nuitee
J
Jeremy • family_with_children • us
9
2026-01-19 • via Nuitee
A
Aron • couple • us
7
2026-01-19 • via Nuitee
D
Danielle • couple • us
2
Unsettling
Cons:

Very unsafe…police patrolling the parking lot if that tells you anything. Lock on door wouldn’t latch.

2026-01-19 • via Nuitee
J
Jay • solo_traveller • us
6
Average stay but blankets could’ve been better.
Pros:

It was fine, no different from any other inn.

Cons:

The blankets were extremely thin and made of plastic. It would’ve been better to use the towels honestly.

2026-01-19 • via Nuitee
S
SHANIKA • couple • us
10
i like red roof bcos my pets stay free
Pros:

room was in better condition then other redroof inn in raleigh

2026-01-19 • via Nuitee
G
Gloria • couple • us
10
It more than served its purpose for the trip I attended.
Pros:

The booking fare was justified. The room was cleaned with effort. The people who work here are pleasant. The location was perfect distance from gas station..and restaurant. all walking distance making it an ideal location for future bookings.

Cons:

room was in good shape looks like new renovated modern style rooms

2026-01-19 • via Nuitee
A
Aidan • extended_group • us
10
1 Pat stay free
Pros:

Location is near to downtown but most important was it was easy access to all major hwy, it meet my expectations i was happy overall.

2026-01-19 • via Nuitee
C
CHRISTOPHER • solo_traveller • us
10
Pros:

room was in good shape meet my expectations

Cons:

i likes new style of the modern furniture it was impressive

2026-01-19 • via Nuitee
M
miriam • solo_traveller • us
9
Comfortable and Affordable
Pros:

staff was polite and was quick check inn

2026-01-19 • via Nuitee
S
Shyquala • couple • us
5
Don’t like the location. A tons of homeless people it wasn’t bad. You get what you pay for.
Pros:

Comfortable bed. Hot shower

Cons:

Location- homeless people sleeping on the stairs. Saw about 4 roaches in the room. The first set of towels were dirty

2026-01-19 • via Nuitee
D
Darryl • couple • us
10
compare to price value and service it was satisfied.
Pros:

a very warm welcoming staff, upon request i was also upgraded for free of charge. bed was comfortable and new modern look. also there was taco restaurant walking distance to hotel it was delicious food.

2026-01-19 • via Nuitee
S
Shy • couple • us
1
2026-01-15 • via Nuitee
J
Jerome • solo_traveller • us
4
ADEQUATE BUT DISAPPOINTING
Pros:

Price was good.

Cons:

no carpets on floors, homeless people on street at entrance. Had to make $50 security deposit at checking, submit to room inspection for refund. No coffee maker in room. Towels were the poorest I have ever used in a hotel. Will not return.

2026-01-15 • via Nuitee
H
Heather • couple • us
10
2026-01-05 • via Nuitee