BANCAL HOTEL and SPA

Hotels
8.9 (722 reviews)
188 Calle Lomo del Clavo , Las Palmas , es

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Stunning views
Helpful staff
Cons:
Inconsistent food quality
Poor initial service at check-in

Categories

Cleanliness
8.9
Specific sentiment from text reflects a well-maintained environment.
Service
9.4
Staff generally helpful and attentive, with positive mentions of individual staff.
Location
9.4
Great location with amazing views.
Room Quality
8.9
Rooms described as beautiful and comfortable.
Amenities
8.9
Good variety of amenities, though some areas could be improved.
Value for Money
8.9
Standard quality for this hotel tier, but some service issues noted.
Food and Beverage
7.9
Food quality noted as lacking, especially at dinner.
Overall Experience
8.9
Generally positive experiences noted, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:46

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with free WiFi and a terrace, offering a comfortable stay at BANCAL HOTEL and SPA.

Culinary Delights
Savor a buffet breakfast daily and relish in Spanish, local, and international cuisine at the on-site restaurant, catering to various dietary preferences.

Relaxation and Recreation
Unwind by the outdoor swimming pool, stay active at the fitness centre, or enjoy a leisurely time at the garden and children's playground, ensuring a memorable stay.

Book now and elevate your stay with us at BANCAL HOTEL and SPA in San Sebastián de la Gomera!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 722 reviews
Cleanliness: 8.9
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 7.9
Overall Experience: 8.9
V
Viajeros de TF • couple • es
9
Pros:

Toda la parte externa, piscinas, ubicación, jardines y vistas

Cons:

Qué el el baño no está a parte

2026-05-16 • via Nuitee
M
María del Carmen • family_with_children • es
10
Una estancia fabulosa
Pros:

Todo,instalaciones,personal súper atentos y pendientes en todo momento,servicios,vistas

2026-05-15 • via Nuitee
S
Sven • couple • se
9
2026-05-14 • via Nuitee
J
jose luis • solo_traveller • es
9
Pros:

El trato del personal y las instalaciones

2026-05-11 • via Nuitee
L
luis fernando • solo_traveller • es
9
Pros:

Tranquillidad
Instalaciones
Personal
Vistas

Cons:

Nada

2026-05-10 • via Nuitee
G
Gerhard • couple • de
9
Sehr befriedigend
Pros:

Lage, Komfort

Cons:

Alles ok

2026-05-09 • via Nuitee
J
Joost • family_with_children • de
8
2026-05-09 • via Nuitee
R
Rubén • couple • es
9
Alojamiento sobresaliente, cena mejorable. Regresaré.
Pros:

Prácticamente todo: las instalaciones, la ubicación, las vistas y la tranquilidad.

Cons:

La cena no estuvo a la altura del resto de la experiencia. Me pareció el punto más flojo de la estancia.

2026-05-08 • via Nuitee
F
Fernando • couple • es
10
2026-05-08 • via Nuitee
U
Usua • couple • es
9
Estuve genial
Pros:

El sitio era brutal y las vistas de otro mundo.

Las instalaciones estaban genial, el desayuno muy bueno y el personal muy amable.

La chica que atendía en el desayuno en la terraza era EXCEPCIONAL. Al segundo día sabía lo que tomábamos y era súper amable. Mil gracias a ella si le llega esto.

Cons:

La ubicación era necesaria para tener esas vistas pero está lejos de todo.

2026-05-07 • via Nuitee
D
Damien • extended_group • es
9
Beautiful, comfortable and modern hotel with amazing views
Pros:

Beautiful architecture, great staff, good food. Scenery and views are amazing.

Cons:

Too big, a bit complicated

2026-05-06 • via Nuitee
L
Ludovica • couple • it
9
2026-05-05 • via Nuitee
A
Albert • couple • at
10
Pros:

Alles perfekt

2026-05-04 • via Nuitee
S
Sandra • couple • ch
10
2026-05-02 • via Nuitee
L
Liselotte • couple • ch
10
2026-05-02 • via Nuitee
A
Alyssia • extended_group • us
10
Gorgeous Hotel for Peak Vacation Mode!
Pros:

So relaxing with wonderful included daily activities! The buffet meals have a wide variety of everything and the staff are all so sweet and intelligent. Such gorgeous views in a very well set up hotel to fully feel that you are on vacation. Would definitely recommend and go again someday!!

2026-05-01 • via Nuitee
E
Eduardo • solo_traveller • es
10
Pros:

Realmente todo, aunque igual destacaríamos el número de piscinas que tiene el hotel y que haya una en la que se pueda practicar nudismo

Cons:

Aunque la ubicación es espectacular, está lejos del casco urbano. Esto hace o que dependas del coche para todo o que te quedes en el hotel disfrutando de sus excelentes instalaciones

2026-05-01 • via Nuitee
J
Jorinde • family_with_children • nl
9
Pros:

Beautiful, clean and good food. It was really quiet and relaxt, we had a great time.

2026-05-01 • via Nuitee
M
Marie • family_with_children • fr
8
Gigantisme
Pros:

2 bassins tempérés sur les 5 de l’ensemble hôtelier.

Cons:

Le WC simplement séparé de l’ensemble de la suite par des parois vitrées est assez moyen pour l’intimité.
Dommage également d’affirmer fièrement une éco-responsabilité poussée quand le restaurant ne propose que des bouteilles d’eau de 33cl (alors que les 1L sont présentes dans les chambres).

2026-04-30 • via Nuitee
S
sibylle • solo_traveller • de
10
2026-04-29 • via Nuitee