Hotel O SS Residency

Hotels
OYO Rooms
3.7 (21 reviews)
Plot No.1, Chemmanthoor, Punalur , Punalūr , in

Children allowed

Facilities

Air conditioning
Room service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
See all facilities

Review Highlights

Cons:
Poor staff behavior
Poor cleanliness

Categories

Cleanliness
1.84
The staff was unhelpful and exhibited poor manners.
Service
4.81
The staff's attitude was disappointing.
Location
3.85
Standard quality for this hotel tier.
Room Quality
3.8
Standard quality for this hotel tier.
Amenities
3.83
Standard quality for this hotel tier.
Value for Money
3.79
Standard quality for this hotel tier.
Food and Beverage
3.84
Standard quality for this hotel tier.
Overall Experience
3.81
Overall experience was below expectations due to service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:57

Property Description

Convenient Location
SPOT ON SS Residency, located in Punalūr, is within close proximity to popular attractions like Palaruvi Waterfall and Kollam Railway Station.

Comfortable Accommodation
This 3-star hotel provides guests with well-equipped rooms featuring air conditioning and TV, ensuring a comfortable stay for all visitors.

Modern Amenities
Guests can enjoy the convenience of room service and free WiFi during their stay at SPOT ON SS Residency.

Book now to experience a perfect blend of convenience and comfort at SPOT ON SS Residency in Punalūr.

Check-in and check-out hours:

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

3.7
Based on 21 reviews
Cleanliness: 1.84
Service: 4.81
Location: 3.85
Room Quality: 3.8
Amenities: 3.83
Value for Money: 3.79
Food and Beverage: 3.84
Overall Experience: 3.81
R
Rajendran group in
1
Actually the staff cheated me.First they told me that you have booked non ac room. secondly for that
Pros:

Nothing

Cons:

The manners of the single staff

2025-07-13 via Nuitee
A
Ahammad with friends in
1
My experience at the SS Residency hotel was nothing short of a nightmare. Not only did the receptionist have a terrible
Pros:

Nothing to like about this property

Cons:

From the timeof checkin to checkout everything was really bad

2024-09-12 via Nuitee
J
Jeevan family with young children in
7
Good
2024-09-01 via Nuitee
S
Sivasankaran review category business travellers in
1
Bad
Pros:

Very very very................. Bad

Cons:

Very very very...........,,......,., %%%%%&&&&&&&&Bad

2024-08-11 via Nuitee
D
Dixon young couple in
1
Bad
2024-06-17 via Nuitee
M
Mailaram solo traveller in
1
Booked AC room for Rs 658 per day online. But hotel guy charged 1500/ day.
Pros:

The room had AC

Cons:

They charged me more than what I initially booked it for.

2024-06-05 via Nuitee
A
Alagu family with young children in
1
Bad
Pros:

Pls don't stay

Cons:

Pls don't book this hotel

2024-05-30 via Nuitee
D
Dennis family with young children in
1
Pathetic
Pros:

Pathetic, the staff was drunk and rude. Horrible accomodation

Cons:

Nothing is good

2024-05-25 via Nuitee
T
T solo traveller in
1
Accomadation denied. I wasted time and money in traveling to the destination.
Cons:

The staff was very rude and refused to give me the room. He said he does not accept the reservation from OYO.

2024-04-21 via Nuitee
K
Khan family with young children in
10
nice stay
Pros:

good nice stay

2024-03-01 via Nuitee
K
K review category business travellers in
10
Good
Pros:

good

2024-02-21 via Nuitee
W
With solo traveller in
10
value for money
Pros:

superb stay.value for money

2024-01-23 via Nuitee
W
With solo traveller in
10
Nice stay
Pros:

Ss residency is very much spacious and in city center.Thanks dear prasad front office for the service

2024-01-23 via Nuitee
W
With solo traveller in
10
Good stay
Pros:

The best stay i have recently.neat and spacious rooms

2024-01-23 via Nuitee
J
Jas review category business travellers in
5
Passable
Pros:

Nothing

Cons:

They’re charged more than your rate what’s shown in your app.

2023-12-25 via Nuitee
A
Anu review category business travellers in
3
Poor
2023-12-03 via Nuitee
K
Kuriakose review category business travellers in
1
Bad
2023-04-30 via Nuitee
M
Muhammed young couple in
1
Bad
2023-04-15 via Nuitee
T
Toshy young couple in
1
Bad
Pros:

Very poor facilities which are not even closer to the descriptions that mentioned in booking.com while booking. And even after raising complaint in booking.com nothing has happened as i just wasted my time in booking complaint

Cons:

No ac, not clean, not even closer cover was properly fixed.

2023-04-01 via Nuitee
V
Varghese young couple
1
Worst experience
Cons:

Very disappointing, we booked an ac room through booking.com and when we reached there ,there was no staffs available, only one security was there and he don't have any idea regarding booking.com as well as the rooms. We showed him our booking with an ac room. Later he called someone else and the person on the phone was informed if you need ac room u have to pay the double charge, otherwise you can go and search for some other accomodation, later we force to take a normal room with fan and also in bathroom the closet was broken and there was no basic amenities provided. Then we contacted the customer service of booking.com, then the customer service dept talk to the owner and later informed us they will change our room aftr 12 pm to an Ac room with basic amenities. But nothing happened the whole day we stayed in that dirty room and came back. Never ever recommend to anyone.

There was one staff came after 10'O clock and he was very helpful and well manner guy. All others are utter waste.

2023-03-28 via Nuitee