Dormio Resort Les Portes du Grand Massif

Hotels
8 (45 reviews)
Lieu-Dit Les Gérats , Flaine , fr

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Beautiful views
Spacious apartments
Friendly staff
Cons:
Cleanliness issues
Limited amenities
Breakfast options not good

Categories

Cleanliness
6.46
Several reviews mentioned issues like dirty carpets, unclean dishes, and unpleasant odors.
Service
8.93
Most reviews indicated that the staff was friendly and helpful, despite some language barriers.
Location
8.47
Reviews praised the beautiful view and proximity to hiking trails, though some noted it was a bit far from the center.
Room Quality
7.92
Most reviews expressed comfort in the apartments, but issues like uncomfortable pillows were highlighted.
Amenities
7.45
The amenities faced criticism; pool and jacuzzi facilities were often reported as not functioning.
Value for Money
9.41
Many reviews mentioned great value for the pricing, with spacious apartments and good exposure.
Food and Beverage
6.96
Several criticisms were made regarding the limited breakfast options and closed restaurant.
Overall Experience
8.43
Mixed sentiments, with a blend of positives and negatives resulting in a fair overall satisfaction level.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:07

Property Description

Luxury Mountain Resort in Flaine

Wellness Center and Gourmet Dining
Indulge in regional specialties at the on-site restaurant and unwind in the residence bar. Pamper yourself at the spa and health club for the ultimate relaxation experience.

Cozy Chalet-Style Apartments with Modern Amenities
Experience the charm of chalet-style décor while enjoying modern amenities like an LCD TV and a fully equipped kitchenette. Each apartment features a balcony with stunning views of the Flaines Massif.

Year-Round Outdoor Activities
From skiing in winter to hiking, mountain biking, and golfing in summer, there's something for every outdoor enthusiast. Conveniently located near the A40 motorway for easy access to explore the surrounding area.

Experience the perfect blend of luxury and adventure at Dormio Resort Les Portes du Grand Massif. Book now for an unforgettable stay!

Important information:

Please note that the mandatory service costs include bed linen, made beds and towels. Please note that the credit card holder must be a guest and will be required to show a photo ID and the credit card used to book upon check-in. Please note that guests must present the card used for payment upon check-in. Please note that for bookings of 4 rooms and more, special conditions apply.

Please note that for stays longer than 21 nights, additional conditions apply.

If you are traveling with pets, please note that a surcharge of euros 45.00 per pet, per stay applies. Please note that it is required to contact the property before your stay to check the availability of pet friendly homes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 45 reviews
Cleanliness: 6.46
Service: 8.93
Location: 8.47
Room Quality: 7.92
Amenities: 7.45
Value for Money: 9.41
Food and Beverage: 6.96
Overall Experience: 8.43
G
Gerben • couple • nl
8
Pros:

Ruim opgezet

Cons:

Lange wachttijden skibus

2026-01-31 • via Nuitee
J
Jean Francois • extended_group • fr
9
Pros:

Vue magnifique
Appartement moderne et bien équipé

Cons:

Un peu éloigné du centre et parking payant

2026-01-19 • via Nuitee
C
christelle • family_with_children • gb
7
Lovely family stay- but the apartments need a refreshing-
Pros:

Good space in each room, and every room had their own bathroom/toilets en-suite-
Nicely warm inside- Balcony with view on the mountains and the stations down below-
Bus service runs every 15-20min, ski station accessible through bus service- There is a slope as well but only if snow covers is thick enough-
Sport 2000 on site for ski location-
Nordic ski and walking area right behind- with sledging slopes for the kids-

Cons:

Lights in the lounge quite dim-
out of 4 bedrooms, 2 had TVs not working- we told the desk and they sent a repair man but he could not do anything and no one ever got back-
no SPAR shopping near by, need to take the bus but that's ok-
Carpet run down- considering it is the opening of the season I would have expected better-
The bedsheets were clean but you could see old marks from mold.

2026-01-04 • via Nuitee
G
Gaivas • family_with_children • fr
5
Murdar,curățenie foarte slabă ,covor plin de praf,baia murdară se vedea pe cadă pete de murdărie,hote de aerisire pline
2025-12-27 • via Nuitee
J
Juliette • family_with_children • fr
6
Cons:

Piscine très petite au vu du nombre d’appartement. Jacuzzi ne fonctionnait pas

2025-11-01 • via Nuitee
P
PASCAL • family_with_children • fr
6
2025-10-31 • via Nuitee
N
Nikolaz • extended_group • fr
9
2025-10-20 • via Nuitee
S
Stefan • family_with_children • fr
10
2025-09-19 • via Nuitee
B
Beyrem • family_with_children • fr
9
2025-09-19 • via Nuitee
C
Christel • family_with_children • ch
10
2025-09-14 • via Nuitee
I
Ilaria • family_with_children • ch
8
2025-09-06 • via Nuitee
S
Sandrine • couple • fr
10
Parfait
Pros:

Le confort

Cons:

Le jacuzzi ne fonctionnait pas

2025-09-05 • via Nuitee
M
michel • couple • fr
9
2025-09-05 • via Nuitee
I
Ilona • extended_group • gb
6
Pros:

A beautiful view

Cons:

Uncomfortable pillows, dirty carpet and sofa

2025-08-31 • via Nuitee
M
Milena • couple • it
9
2025-08-31 • via Nuitee
S
Sébastien • family_with_children • fr
5
Cons:

Employés d'accueil très gentils et serviables mais ne parlant pas français.
Le petit déjeuner qui est en fait juste un dépôt de pain à réserver avant 18h30 la veille.
Le jaccuzi fermé.
Le bar et restaurant fermés.

2025-08-29 • via Nuitee
M
Mads • family_with_children • dk
7
2025-08-28 • via Nuitee
N
Nathalie • family_with_children • fr
9
Très bon rapport qualité prix
Pros:

Appartement propre, spacieux
Bel exposition
Équipements diversifié sauna hammam piscine
Emplacement parfait pour les randonnées.

Cons:

Rien

2025-08-28 • via Nuitee
E
Emilie • couple • dk
6
Pros:

Lejligheden havde en flot udsigt

Cons:

Resortet var meget lukket. Receptionen var der ikke det meste af tiden, restauranten var lukket og jacuzzien virkede selvfølgelig heller ikke. Selve byen Flaine var ucharmerende.

Vasken på vores toilet lugtede rigtig meget af kloak.

Vi fik ikke den lejlighed vi havde booket, selvom det var blevet bekræftet. De kunne ikke give os det vi havde booket, da alt var booket. Man kunne dog stadig booke samme lejlighed på booking, så helt booket har det nok ikke været.

2025-08-26 • via Nuitee
L
laurence • family_with_children • fr
6
Pas mal mais revoir tous les équipements et le ménage !!
Pros:

L’appartement était sympathique et l’accueil également.

Cons:

L’appartement était sale, vaisselle sale, four immonde et les équipements pas en très bon état et parfois dangereux. Bien que la personne de l’accueil était sympathique, je ne suis pas sûre qu’elle nous comprenait. Pas top pour la communication.
Le restaurant était fermé ☹️☹️. Un peu déçu des prestations.

2025-08-25 • via Nuitee