Taj Swarna, Amritsar

Hotels
The Indian Hotels Co Ltd
8.6 (1040 reviews)
Plot No. C-3, Opp. Outer Circular Road, Basant Avenue , Amritsar , in

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable accommodations
Cons:
Dated rooms
Food quality inconsistent
Cleanliness issues in washrooms

Categories

Cleanliness
8.16
The washrooms need to be redone and there were some smells reported.
Service
9.33
Service was praised multiple times, staff were courteous and helpful.
Location
9.27
Location received positive remarks, especially for being close to attractions.
Room Quality
7.82
Rooms were described as satisfactory but some felt a bit dated.
Amenities
8.35
Amenities were noted but some were criticized for size and usability.
Value for Money
8.61
Good value considering location but some expect more for the price.
Food and Beverage
8.36
Food quality, particularly breakfast and buffet, varied in reviews.
Overall Experience
8.93
Overall experiences were generally positive but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:48

Property Description

Luxurious Amenities and Services
Taj Swarna, nestled in the vibrant Basant Avenue, offers a serene escape with an outdoor pool, spa, and attentive 24-hour front desk. Indulge in comfort with plush bathrobes, slippers, and complimentary toiletries in every room.

Convenient Location
Explore Amritsar effortlessly with major attractions like Golden Temple and Govinggarh Fort just a short distance away. The hotel's proximity to Durgiana Temple, Jallianwala Bagh, and the airport ensures easy access to the city's key destinations.

Versatile Event Spaces
Host your events seamlessly at Taj Swarna's well-equipped meeting and banqueting facilities. Enjoy the convenience of services like laundry and dry cleaning, making your stay stress-free and enjoyable.

Book your stay at Taj Swarna now for an unforgettable experience in Amritsar!

Important information:

Please note that for security purpose all Indian guests are required to present a valid photo ID proof (Voter's ID, Driving License, Aadhar Card, any other ID with address approved by the Government of India. A Pan Card is not acceptable). All international guests are required to present a valid passport and visa. Please note that 100% room advance to be paid at the time of check/in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    Children from 12 years old to 17 years old stay for Rs. 2,000 per person per night when using an existing bed.
    Children 12 years old stay for Rs. 2,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1040 reviews
Cleanliness: 8.16
Service: 9.33
Location: 9.27
Room Quality: 7.82
Amenities: 8.35
Value for Money: 8.61
Food and Beverage: 8.36
Overall Experience: 8.93
P
poonam solo_traveller in
10
2026-06-27 via Nuitee
V
Vikram family_with_children in
9
2026-06-25 via Nuitee
S
Simon solo_traveller de
6
Cons:

Relativ runtergekommen, am Pool bröckeln die Wände schon, Handtücher gammelig und fleckig. Personal zwar bemüht aber nicht einem Taj Hotel gerecht.
Restaurant nennt sich interkontinentale Küche aber hat fast nur indisches Essen, sehr wenig Auswahl und Kellner sind unbeholfen.
Ich habe mehr von einem Taj Hotel erwartet..

2026-06-22 via Nuitee
K
Ketan family_with_children in
1
Pros:

Food was good

Cons:

Staff was rude, especially the operational manager.

2026-06-21 via Nuitee
M
Mathur solo_traveller in
9
2026-06-20 via Nuitee
N
Niki couple in
10
2026-06-19 via Nuitee
S
SAAGAR ARORA solo_traveller in
9
2026-06-18 via Nuitee
N
Nalin extended_group in
1
Not satisfied
Pros:

Noting like about the property

Cons:

Didnt like anything because staff was not coperative room service is very very poor taj swarna staff is too much slow working

2026-06-16 via Nuitee
A
Aman family_with_children in
9
2026-06-13 via Nuitee
A
Anil couple in
8
Cud stay again
Pros:

Excellent

Cons:

All good

2026-06-11 via Nuitee
S
Sethi family_with_children in
2
Disappointed as we have already stayed before
Cons:

AIr conditioning not working properly

2026-06-11 via Nuitee
D
Doma couple in
10
2026-06-11 via Nuitee
P
Prabhakar solo_traveller in
9
2026-06-10 via Nuitee
B
Bedi solo_traveller in
10
Pros:

View, pool, gym, club, food

Cons:

Bed in 1 room was lil hard

2026-06-07 via Nuitee
A
Ankita family_with_children in
9
2026-05-31 via Nuitee
S
Saurabh solo_traveller in
8
2026-05-30 via Nuitee
K
Kavineet solo_traveller au
10
2026-05-29 via Nuitee
S
Shruthi solo_traveller gb
9
Lovely hotel with great amenities; only 10-min ride away from old Amritsar. 😀
Pros:

Nice spa and swimming facilities. Great variety of food!

Cons:

Room needs to be cleaned better. There was a lot of dust behind the bedside cabinets.

2026-05-21 via Nuitee
V
Varun couple in
7
2026-05-20 via Nuitee
S
Siddharth solo_traveller in
1
Stay away from Taj Swarna
Pros:

Absolutely horrible experience. Nothing like what Taj stands for. Clueless staff!

Cons:

Service, service and service absolutely non existent

2026-05-18 via Nuitee