Doubletree By Hilton London - Greenwich

Hotels
Doubletree by Hilton
9 (3374 reviews)
Catherine Grove Greenwich , London , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent staff friendliness
Great location for visiting attractions
Very clean environment
Good variety at breakfast
Cons:
Small rooms for the price
Some service issues reported
Cleaning issues noted in shower

Categories

Cleanliness
8.39
Very clean, with a few mentions of cleanliness issues such as hair in the shower drain.
Service
9.36
Staff were generally friendly and attentive, though there were some service complaints.
Location
9.4
Great location noted in multiple reviews, especially for tourists visiting The O2.
Room Quality
8.35
Some reviews mentioned rooms being smaller than expected for the price, though others praised their comfort.
Amenities
9.38
Amenities received very positive feedback, highlighting the breakfast and bar area.
Value for Money
8.34
Value for money was questioned in some contexts, particularly regarding the size of bedrooms for the price.
Food and Beverage
9.39
Breakfast and coffee were specifically praised in several reviews.
Overall Experience
9.36
Overall experiences were positive, with many guests expressing their desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:29

Property Description

Luxurious Accommodation and Convenient Location

Modern Amenities and Dining Options

Nearby Attractions and Entertainment

Book your stay at DoubleTree by Hilton London Greenwich for a luxurious experience in Royal Greenwich. Enjoy free WiFi, a gym area, and on-site dining with locally sourced ingredients. Explore The Cutty Sark and National Maritime Museum within walking distance, or take a short train ride to Central London. The O2 Arena and Greenwich Market are also nearby for entertainment and shopping. With comfortable rooms and a range of amenities, including a flat-screen TV and en suite bathroom, your stay will be both relaxing and convenient. Don't miss out on this ideal location for your London visit.

Important information:

Early check-in from 12:00pm until 15:00pm is chargeable at GBP 10.00 per hour, subject to availability.

A valid debit or credit card is required to secure and guarantee the reservation.

Guests will be asked to show the payment card used to make the booking plus corresponding photographic ID upon arrival. If the guest is not the cardholder then the cardholder must be present upon check-in to provide the card used to make payment, and photo ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 20 per day.

Location

Guest Reviews

9
Based on 3374 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
A
Ashham solo_traveller de
10
Sehr gut
Pros:

Clean and nice staff
Very clean and comfortable and quiet

Cons:

Nothing

2026-07-04 via Nuitee
A
andrea couple gb
10
2026-07-04 via Nuitee
B
Bernard extended_group gb
7
Breakfast was ok and staff friendly. Nice bar and friendly staff . Reception helpful. Location quiet and convenient
Pros:

Convenient location, friendly staff on reception and bar and restaurant.

Cons:

Our twin room was very small and cramped, nothing like the photos on your site. Room not cleaned first day, only one set of towels another day. Glass sliding bathroom door light up the room in the night and noisy too. Very tight down the sides of the bed, no gap between beds.

2026-07-03 via Nuitee
C
Chloe extended_group au
10
2026-07-03 via Nuitee
T
Taiwo solo_traveller gb
5
Pros:

It was central enough for me

Cons:

We stayed here last month and initially had a good experience. The room was spacious and reasonably priced, but our stay was disrupted by plumbing noise throughout the night, which repeatedly woke us up. Although the room itself was good, the lack of sleep meant it didn't feel like good value for money, and we would be unlikely to stay again.

2026-07-02 via Nuitee
M
Margart solo_traveller gb
10
Pros:

Lovely hotel, nice touch on arrivel in reception cold water and a cookie

2026-07-01 via Nuitee
J
James solo_traveller gb
6
Okay. Great team. Just needs a bit of money spent on it.
Pros:

Nice staff. Attentive. Water on arrival. Air conditioned room before I arrived on a hot day which was really appreciated. They also checked if I needed anything by text. Bar nice and communal areas.

Cons:

Room was a bit of a disappointment. Dated and in need of some TLC.

2026-06-30 via Nuitee
J
Jess couple gb
8
2026-06-30 via Nuitee
M
Makanjuola extended_group gb
10
It was okay
Pros:

Super

Cons:

Nothing really

2026-06-30 via Nuitee
J
Jackie solo_traveller gb
9
Pros:

Friendly helpful staff. Beautiful building

Cons:

Room was slightly too cramped but ok for short stays

2026-06-30 via Nuitee
E
Elizabeth couple gb
6
For a Hilton, it felt very ordinary and the lack of daylight in the stay was very disappointing
Pros:

Location was good, parking was great and staff were all friendly and helpful.

Cons:

Bedroom in a basement with no window, breakfast room also in the basement with no windows, breakfast room was freezing cold, but I think this was to ensure guests didnt linger, as there was too few tables to accomodate the number of guests really. Food was okay, but staff were working hard to keep it topped up due to demand.

2026-06-29 via Nuitee
K
KALI couple in
8
2026-06-29 via Nuitee
P
Patrick couple gb
10
2026-06-28 via Nuitee
C
cardey solo_traveller gb
9
Pros:

The bar, star. Room was nice. A bit dusty

Cons:

Price of London hotels.

2026-06-28 via Nuitee
D
Daniel solo_traveller gb
10
A lovely setting for a short break!
Pros:

It was in a lovely quiet part of a very busy area! The room was lovely and big with a king size bed and the bathroom was beautiful! I am a particular critic of showers ad I’m six-and-a-half foot tall and this shower was perfect| Breakfast was delicious! The air-con was particularly appreciated during the hottest week of the year so far!

Cons:

The room had some halogen lights around the edge of the ceiling, but only one of these was working. I didn’t mind because I prefer lamplight to ceiling light anyway, but it showed that maintenance hadn’t been on top of it for a while. They also advertised dinner in the restaurant between 6:00 and 9:30pm, but this wasn’t actually true.

2026-06-27 via Nuitee
M
Melanie solo_traveller gb
8
2026-06-26 via Nuitee
J
John couple gb
9
2026-06-26 via Nuitee
J
john solo_traveller gb
10
Working away
Pros:

Location to where I was working

Cons:

Nothing

2026-06-26 via Nuitee
D
Dean solo_traveller gb
10
2026-06-26 via Nuitee
D
David couple gb
8
2026-06-25 via Nuitee