Doubletree By Hilton London - Greenwich

Hotels
Doubletree by Hilton
9 (3121 reviews)
Catherine Grove Greenwich , London , gb

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent staff friendliness
Great location for visiting attractions
Very clean environment
Good variety at breakfast
Cons:
Small rooms for the price
Some service issues reported
Cleaning issues noted in shower

Categories

Cleanliness
8.39
Very clean, with a few mentions of cleanliness issues such as hair in the shower drain.
Service
9.36
Staff were generally friendly and attentive, though there were some service complaints.
Location
9.4
Great location noted in multiple reviews, especially for tourists visiting The O2.
Room Quality
8.35
Some reviews mentioned rooms being smaller than expected for the price, though others praised their comfort.
Amenities
9.38
Amenities received very positive feedback, highlighting the breakfast and bar area.
Value for Money
8.34
Value for money was questioned in some contexts, particularly regarding the size of bedrooms for the price.
Food and Beverage
9.39
Breakfast and coffee were specifically praised in several reviews.
Overall Experience
9.36
Overall experiences were positive, with many guests expressing their desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:29

Property Description

Luxurious Accommodation and Convenient Location

Modern Amenities and Dining Options

Nearby Attractions and Entertainment

Book your stay at DoubleTree by Hilton London Greenwich for a luxurious experience in Royal Greenwich. Enjoy free WiFi, a gym area, and on-site dining with locally sourced ingredients. Explore The Cutty Sark and National Maritime Museum within walking distance, or take a short train ride to Central London. The O2 Arena and Greenwich Market are also nearby for entertainment and shopping. With comfortable rooms and a range of amenities, including a flat-screen TV and en suite bathroom, your stay will be both relaxing and convenient. Don't miss out on this ideal location for your London visit.

Important information:

Early check-in from 12:00pm until 15:00pm is chargeable at GBP 10.00 per hour, subject to availability.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Guests will be asked to show the payment card used to make the booking plus corresponding photographic ID upon arrival. If the guest is not the cardholder then the cardholder must be present upon check-in to provide the card used to make payment, and photo ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 20 per day.

Location

Guest Reviews

9
Based on 3121 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
J
Junior couple gb
9
2026-04-04 via Nuitee
S
Samuel couple ng
8
2026-04-03 via Nuitee
S
Salman couple qa
10
Awesome Hotel
Pros:

Everything

Cons:

Nothing

2026-04-03 via Nuitee
L
Lizeth couple mx
10
2026-04-03 via Nuitee
M
Moira couple gb
8
2026-04-03 via Nuitee
K
KAREN JEANNETTE family_with_children cy
7
An overall decent stay, but I would not recommend if you enjoy your shower or if you are a smoker.
Pros:

The Bar area was well appointed and the overall look and feel inside the hotel was pleasant. Breakfast was tasty.

Cons:

Nowhere to have a smoke out of the rain.

The bathroom configuration is terrible. The shower is so close to the basin, it is hard to get into it and the shower floor is slippery and the plug slips around too. Someone is going to get hurt like this

2026-04-03 via Nuitee
J
Julie Lynn couple gb
9
Would highly recommend
Pros:

Quiet location. Excellent service. Helpful friendly staff. Lovely facilities and rooms.

Cons:

A little far from our intended area but good transport links

2026-04-02 via Nuitee
S
Sarah family_with_children gb
8
Pros:

Restaurant

Cons:

2nd floor

2026-04-02 via Nuitee
J
John solo_traveller gb
10
2026-04-01 via Nuitee
T
Thomas couple gb
8
2026-04-01 via Nuitee
I
ian solo_traveller gb
10
2026-04-01 via Nuitee
M
Marie family_with_children ie
9
Pros:

The staff were very friendly and kind to allow us to check in early. The room was lovely and the breakfast was excellent

Cons:

Nothing

2026-03-31 via Nuitee
A
Amanda couple us
9
Enjoyable.
Pros:

Comfortable room and great breakfast options.

Cons:

Location.

2026-03-31 via Nuitee
J
janet couple gb
7
It’s the little things…..
Pros:

Location
Quiet
Cookie

Cons:

Shower ran at a trickle and water temperature poor

2026-03-31 via Nuitee
L
leanne couple gb
10
2026-03-31 via Nuitee
P
Philip solo_traveller gb
8
Decent 👍👏
Pros:

Location, breakfast, staff

Cons:

Lack of secure parking

2026-03-30 via Nuitee
K
Karol family_with_children de
8
Wir haben schöne Tage in London verbracht
Pros:

Schönes Hotel mit tollem Gym

Cons:

Die Hotelzimmer (wir hatten zwei) waren etwas eng, bzw. zu voll mit Möbeln.

2026-03-30 via Nuitee
M
Malou solo_traveller se
6
2026-03-30 via Nuitee
V
Veronica solo_traveller ie
9
2026-03-29 via Nuitee
E
Ellis B couple gb
8
2026-03-28 via Nuitee