Doubletree By Hilton London - Greenwich

Hotels
Doubletree by Hilton
9 (3327 reviews)
Catherine Grove Greenwich , London , gb

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent staff friendliness
Great location for visiting attractions
Very clean environment
Good variety at breakfast
Cons:
Small rooms for the price
Some service issues reported
Cleaning issues noted in shower

Categories

Cleanliness
8.39
Very clean, with a few mentions of cleanliness issues such as hair in the shower drain.
Service
9.36
Staff were generally friendly and attentive, though there were some service complaints.
Location
9.4
Great location noted in multiple reviews, especially for tourists visiting The O2.
Room Quality
8.35
Some reviews mentioned rooms being smaller than expected for the price, though others praised their comfort.
Amenities
9.38
Amenities received very positive feedback, highlighting the breakfast and bar area.
Value for Money
8.34
Value for money was questioned in some contexts, particularly regarding the size of bedrooms for the price.
Food and Beverage
9.39
Breakfast and coffee were specifically praised in several reviews.
Overall Experience
9.36
Overall experiences were positive, with many guests expressing their desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:29

Property Description

Luxurious Accommodation and Convenient Location

Modern Amenities and Dining Options

Nearby Attractions and Entertainment

Book your stay at DoubleTree by Hilton London Greenwich for a luxurious experience in Royal Greenwich. Enjoy free WiFi, a gym area, and on-site dining with locally sourced ingredients. Explore The Cutty Sark and National Maritime Museum within walking distance, or take a short train ride to Central London. The O2 Arena and Greenwich Market are also nearby for entertainment and shopping. With comfortable rooms and a range of amenities, including a flat-screen TV and en suite bathroom, your stay will be both relaxing and convenient. Don't miss out on this ideal location for your London visit.

Important information:

Early check-in from 12:00pm until 15:00pm is chargeable at GBP 10.00 per hour, subject to availability.

A valid debit or credit card is required to secure and guarantee the reservation.

Guests will be asked to show the payment card used to make the booking plus corresponding photographic ID upon arrival. If the guest is not the cardholder then the cardholder must be present upon check-in to provide the card used to make payment, and photo ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 20 per day.

Location

Guest Reviews

9
Based on 3327 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
C
Carolyn couple gb
9
Charming hotel in Greenwich.
Pros:

Lovely big quiet room. Super comfortable bed. Friendly helpful staff. Nice meal in the bar at lunchtime. Very pleasant stay. Also appreciated the early check in.

Cons:

Breakfast choices quite limited. Also felt they needed a few more staff in the dining room at breakfast.

2026-06-06 via Nuitee
F
Frances solo_traveller ie
9
2026-06-06 via Nuitee
H
Halinchen Family Dublin, County Dublin
8
Great stay overall
Pros:

The location was perfect for a nice family trip to London for me and my daughter as it was residential and quiet but only a short stroll from the DLR as well as the lovely areas of Greenwich.
The room was very small (even for one adult and one child) but was at the usual high Doubletree standard; clean and with all amenities we needed (the wardrobe would have been to small for more than a short trip though) and more. Towels were replaced everyday despite us leaving them on the hooks which seemed like a waste. The only minus point about the room would be the noise coming from (I assume) either the pipes or the aircon which was pretty much on a constant pattern until about 11pm.
We had booked breakfast and were not disappointed as there was a full spread each morning and plenty of options including a pancake maker.
Staff was lovely from start to finish and provided excellent service, helping m y daughter with breakfast selections and sneaking her extra cookies which she loved.
All in all a great stay and reasonable value for money and will definitely high on our list when we come back to London :)

2026-06-04 via Tripadvisor
J
John solo_traveller gb
10
Pros:

The location for us was fantastic, walking g distance to Greenwich attractions and close to the tube network to get about. Staff were very friendly and helpful best that I have encountered.

Cons:

There is nothing that comes to mind

2026-06-04 via Nuitee
P
Peter solo_traveller gb
7
2026-06-04 via Nuitee
R
redltcdr Couples Saltash, Cornwall, England
10
Lovely hotel
Pros:

Excellent location for all the Greenwich tourist attractions. Very quiet compared to other hotels near by. Great staff, welcoming and friendly. Would recommend.

2026-06-03 via Tripadvisor
K
Kacou couple gb
10
It was really nice
Pros:

It had a nice view

Cons:

The heating took a little long to heat up the room

2026-06-03 via Nuitee
H
Hedley solo_traveller gb
1
Pros:

Nothing

Cons:

My service was not provided, they marked me as a no show and cancelled my booking. Very disappointed

2026-06-02 via Nuitee
C
CPS solo_traveller gr
7
Cons:

No espresso machine
No fridge

2026-06-02 via Nuitee
S
Steve couple gb
8
Pros:

Good location, nice staff ideal for a short visit.

Cons:

Room was a little bit cramped for a King Room.

2026-06-02 via Nuitee
A
Andy solo_traveller gb
9
2026-05-31 via Nuitee
M
monamour solo_traveller gb
10
2026-05-31 via Nuitee
L
Laila solo_traveller dk
7
Lovely staff, nice room but not close enough to the core attractions
Pros:

The staff in reception were ever so lovely. The room was great, the aircondition worked and despite being on the 7th floor, the water pressure was absolutely fine

Cons:

The location was sadly not great. It was just too far away from Greenwich centre

2026-05-31 via Nuitee
E
Edwin solo_traveller gb
9
Pros:

Staff very friendly and accommodating room was excellent beds were super comfy

Cons:

Nothing

2026-05-30 via Nuitee
H
Hannah couple gb
8
2026-05-30 via Nuitee
S
Sheila couple gb
8
Pros:

The accessible room was very good

Cons:

Evening meals only served in the bar now

2026-05-30 via Nuitee
T
Taiwo solo_traveller gb
7
2026-05-29 via Nuitee
S
Sylke solo_traveller de
9
Pros:

Sehr gutes Frühstück. Zimmer angenehm eingerichtet.

2026-05-29 via Nuitee
F
faith solo_traveller gb
9
2026-05-29 via Nuitee
B
Brendan couple us
10
Excellent stay. Staff are great. Hotel is beautiful.
Pros:

Locations. Facilities.

Cons:

Nothing.

2026-05-29 via Nuitee