Crowne Plaza Shenzhen Futian

Hotels
Crowne Plaza Hotels & Resorts
8.7 (529 reviews)
No. 28, Fuhua 1st Road, Futian District , Shenzhen , cn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Clean hotel
Supportive staff
Cons:
No soundproofing
Limited food variety

Categories

Cleanliness
8.2
The hotel is super clean but there are minor complaints regarding amenities.
Service
9
Staffs are supportive but there is a need for improvement in communication skills.
Location
9.2
The location is great with proximity to malls, restaurants, and public transport.
Room Quality
8.7
Rooms are comfortable and large but noise from the nightclub is an issue.
Amenities
8.7
Nice gym, but lacks an indoor swimming pool.
Value for Money
8.7
Good price considering the location and cleanliness.
Food and Beverage
8.2
Breakfast quality was okay, lacking variety over 5 days.
Overall Experience
8.9
Despite some noise issues, the hotel provides a good experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:38

Property Description

Modern Accommodation with Convenient Location
Crowne Plaza Shenzhen Futian provides a modern stay just minutes away from key transportation hubs and attractions. With stylish guestrooms offering city views and luxurious amenities, this hotel ensures a comfortable and convenient experience for all guests.

Relaxation and Recreation Facilities
Guests can unwind in the well-appointed spa, take a dip in the outdoor pool, or stay active at the fitness centre. The hotel's focus on relaxation and recreation guarantees a rejuvenating stay for leisure and business travelers alike.

Diverse Dining Options
From a fusion of European, Asian, and Chinese dishes at Café to authentic Japanese cuisine at Nishimura Japanese Restaurant, the hotel offers a diverse range of dining experiences. With six dining options to choose from, guests can indulge in a culinary journey without leaving the property.

To experience luxury, convenience, and culinary delights, book your stay at Crowne Plaza Shenzhen Futian now.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Children under 4 years old can enjoy free breakfast.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for CNY 173 per person per night when using an existing bed.
    People 8 years old and over stay for CNY 292 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 529 reviews
Cleanliness: 8.2
Service: 9
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.9
W
Winnie Wing Lin solo_traveller ca
9
2026-04-10 via Nuitee
M
Marie Laure Janson family_with_children fr
8
2026-04-10 via Nuitee
S
Sylvia couple hk
8
2026-04-09 via Nuitee
couple hk
5
2026-04-09 via Nuitee
C
Charlin family_with_children fr
10
Pros:

Bon emplacement, propre

Cons:

Bars dans la rue un peu bruyants

2026-04-08 via Nuitee
S
Sabah family_with_children se
9
Spacious, clean room with good breakfast and convenient lounge access
Pros:

Room: The room size was very good, spacious and very clean, making the stay comfortable and relaxing.

Location & Facilities: Access to the business lounge was very convenient and added extra comfort during the stay.

Breakfast: Breakfast was good with a nice variety of options.

Cons:

Service: It would be helpful to have more English-speaking staff to make communication easier for international guests. Otherwise everything was great!

2026-04-07 via Nuitee
A
Arpine couple am
10
Pros:

Great location. Near Futian train station. Metro station a few steps. Restaurants and shopping Mall just around. Very beautiful neighborhood like New York City.

2026-04-07 via Nuitee
Y
Ying Chien couple tw
10
2026-04-07 via Nuitee
D
Danielle couple hk
7
Good location and clean rooms. However, very noisy at night due to near by bars so do not expect to sleep well.
Pros:

Good location, clean rooms.

Cons:

The hotel is very near the bar area of Shenzhen. It is very noisy to sleep - expect not to be able to sleep until 4-5 AM due to the music and vibrations of the night life… even when wearing ear plugs.
The breakfast had many Asian cuisine options, but the western food was lacking, not even any pancakes for example.

2026-04-06 via Nuitee
P
Praveen couple kw
7
2026-04-05 via Nuitee
A
Adian couple au
10
2026-04-05 via Nuitee
M
Mark solo_traveller au
9
2026-04-04 via Nuitee
W
Wendy Tan family_with_children sg
10
Pros:

Staff is friendly and room is clean

Cons:

Shower stall is a bit small.

2026-04-04 via Nuitee
D
David family_with_children us
8
Pros:

La ubicacion

Cons:

El desayuno estaba frio

2026-04-01 via Nuitee
A
Annaliza couple ph
9
Pros:

Location

2026-03-31 via Nuitee
M
Markhabat couple kz
10
2026-03-29 via Nuitee
F
florian couple fr
10
Incroyable
Pros:

Tout

Cons:

Rien

2026-03-29 via Nuitee
T
Teng family_with_children sg
4
Receptionist - at counter.
Pros:

Toiletries complete

Cons:

Receptionist during my check out time at 2pm. Attitude problem. Need professionalism training.

2026-03-28 via Nuitee
A
Alexey couple id
8
Solid FOUR star experience.
Pros:

Gym is great. Sauna is pretty good. Breakfast is Allright, not quite as expected.

Cons:

No steam room or jacuzzi. The pool was under maintenance two days we were there.

2026-03-28 via Nuitee
J
Jenny couple gb
9
Pros:

We had a very pleasant stay . Very good location . Everything was up to our expectations.

2026-03-26 via Nuitee