Urban Suites, Classic Collection by Stellar ALV

Hotels
8.4 (461 reviews)
Jalan Ahmad Nor , Jelutong , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Sauna
Non-smoking throughout
Infinity pool
Invoice provided
Free wired internet
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Cons:
Lift issues
Room size limitations

Categories

Cleanliness
8.76
Overall sentiment is positive, with mentions of cleanliness and hygiene standards.
Service
8.83
Fast check-in process mentioned positively; overall service is well-received.
Location
8.57
Described as convenient with good access to the area.
Room Quality
8.32
Some positive feedback on spaciousness, but mentions of small rooms.
Amenities
8.25
Good facilities mentioned, though some lacking amenities noted.
Value for Money
8.41
Many reviews indicate value for what was paid, generally considered worth it.
Food and Beverage
7.56
Concerns regarding lack of nearby dining options are noted.
Overall Experience
8.53
General consensus of enjoyability and good stays, slight issues with lifts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:11

Property Description

Luxurious Amenities
Embrace the comfort of our fully equipped kitchen, sauna, and free WiFi.

Family-Friendly Atmosphere
Enjoy the year-round outdoor pool and expansive family rooms for the ultimate getaway.

Convenient Location
Explore nearby attractions like Penang Times Square and 1st Avenue Penang from our prime location.

Book your unforgettable stay at Urban Suites, Classic Collection by Stellar ALV now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 461 reviews
Cleanliness: 8.76
Service: 8.83
Location: 8.57
Room Quality: 8.32
Amenities: 8.25
Value for Money: 8.41
Food and Beverage: 7.56
Overall Experience: 8.53
H
Hamidah family_with_children sg
9
Pros:

Everything is good 👍
Complete with microwave ,fridge ,water filter, iron, fan,aircon and yes the tv ..easy check in & check out thks..highly recommended...

2026-02-11 via Nuitee
K
kalai family_with_children my
8
2026-01-25 via Nuitee
P
Pauline family_with_children my
8
wonderful stay
Pros:

very clean, quiet, and bed is comfortable.

Cons:

if there are wine glasses and kitchen table clothes will be much better.

2026-01-19 via Nuitee
H
HIDAYU extended_group my
8
Pros:

Bilik selesa kemas n bersih

Cons:

Tiada

2026-01-19 via Nuitee
C
Carmen extended_group my
8
2026-01-15 via Nuitee
T
tiz extended_group my
10
2026-01-07 via Nuitee
T
Teoh solo_traveller my
10
2026-01-07 via Nuitee
A
Aliyah family_with_children my
3
Pros:

Lifts

Cons:

Long waiting

2026-01-05 via Nuitee
E
Ee Noch couple my
8
2026-01-04 via Nuitee
M
Matteo family_with_children sg
7
2025-12-24 via Nuitee
A
alis family_with_children id
10
2025-12-24 via Nuitee
N
Nur couple my
10
2025-12-22 via Nuitee
N
Nur Alia family_with_children my
9
2025-12-20 via Nuitee
S
Siti Syuhada family_with_children my
10
Awesome stays!!
Pros:

Love it, easier to park

Cons:

The lift

2025-12-13 via Nuitee
N
NIK NUR ATHIRAH family_with_children my
9
2025-12-04 via Nuitee
F
Farah extended_group my
10
2025-12-03 via Nuitee
M
Muhammad Rafie extended_group my
10
When u go pineng, u must to try this unit for your good vacation
Pros:

the house so clean and comfortable if stay with family.. about the price, for me so worth it what u paid.. for the room and living room also very comfortable due to both of room having huge size and can fix more than 4 people with adult size..

Cons:

nothing

2025-12-01 via Nuitee
F
Fairuz family_with_children my
10
2025-11-28 via Nuitee
S
Susanth family_with_children in
8
Pros:

Location, view, parking

Cons:

Small rooms, no cupboards, tiny bathrooms, check in process was not easy

2025-11-24 via Nuitee
M
Mehdi couple de
7
It was good value for the money when you visit Penang
Pros:

We had a room at 35th floor with a fantastic view. Didn’t check out any other facility such as the pool. Just went to the gym once.

Cons:

Only 4 lifts for 42 floors with several units. Catching a lift can take up to 10 minutes. Plan your time wisely

2025-11-23 via Nuitee