Urban Suites, Spectre Collection by Stellar ALV

Hotels
8.5 (148 reviews)
Jalan Ahmad Nor , Jelutong , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Sauna
Non-smoking throughout
Infinity pool
Invoice provided
See all facilities

Review Highlights

Pros:
Spacious rooms
Good amenities
Easy check-in/out
Cons:
Limited food options
Traffic congestion reported

Categories

Cleanliness
8.14
Generally clean, but some comments on small bathroom space.
Service
9.11
Easy check-in and check-out process, standard service for this hotel tier.
Location
8.15
Nearby local food stalls but not within walking distance.
Room Quality
9.1
Spacious rooms with great facilities and beautiful views.
Amenities
9.13
Facilities include a pool and gym, ample parking available.
Value for Money
8.59
Good overall value with cleanliness and amenities considered.
Food and Beverage
7.14
Lack of on-site restaurants and cafes.
Overall Experience
8.61
A pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:11

Property Description

Breathtaking Views
Enjoy stunning city and sea views from the pool and accommodations.

Luxurious Amenities
Relax in the sauna and make use of the fully equipped kitchen and free WiFi.

Family-Friendly Features
Kids can have fun at the playground while adults unwind in the garden.

Book now at Urban Suites for an unforgettable stay in Jelutong!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 148 reviews
Cleanliness: 8.14
Service: 9.11
Location: 8.15
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 7.14
Overall Experience: 8.61
M
mohd fakrol razi family_with_children my
10
Pros:

All facilities at level 11 is awesome

Cons:

There are birds shittiing on my motorcycle at parking 😂

2026-01-18 via Nuitee
N
Nyana Sengram family_with_children my
10
Pros:

Bed, environment, cleanliness, swimming pool

Cons:

Lift waiting time. Min 20 min

2025-12-31 via Nuitee
Y
Yaser extended_group ae
6
2025-12-18 via Nuitee
R
RAMAKRISHNAN family_with_children my
10
The service from the reception and customer service was excellent. They were so helpful and courteous.
Pros:

It was clean and so spacious. We enjoyed the view of the hills and apartments around us

Cons:

The swimming pool could have a bathroom to washup instead of going back to apartment to clean up

2025-12-15 via Nuitee
B
BenKhoo23 family_with_children my
6
Pros:

1. Jelutong market and local food stalls are nearby (but not walking distance). Famous Indian mee goreng (in day time) and my favorite peanut soup (in night time) are here.

2. New Jelutong market also nearby with some nice local foods (but not walking distance)

Cons:

1. 3 lifts are not enough, another one lift in maintenance throughout my 4 days stay. Long waiting time and always full with people.

2. Lack of restaurants and cafes within the building or compound like most commercial apartments have.

2025-12-10 via Nuitee
A
Angel family_with_children my
8
2025-12-04 via Nuitee
S
Sandra extended_group tw
10
體驗當地住宅,家庭式的空間很滿意
Pros:

空間很大
乾淨

Cons:

第二間衛浴的淋浴空間較小

2025-07-29 via Nuitee
A
afiq extended_group my
9
2025-07-25 via Nuitee
B
bryan family_with_children my
8
Pros:

我租了三晚 很不错 干净卫生 早上窗口可以直接看到日出 各种设施应有尽有 在11楼还有游泳池和健身房 park车也简单 而且入住和退房过程简单方便 是一个很好的体验 推荐!

2025-07-09 via Nuitee
Z
Zurry family with young children my
9
Superb
Pros:

The mattress. Free parking n the condo facilities. Easy to check in and check out process.

Cons:

Everywhere is traffic jam in Penang 😂😂

2025-06-29 via Nuitee
Z
Zao group my
10
Exceptional
2025-06-20 via Nuitee
L
Lihi family with young children my
10
Comfortable
2025-06-09 via Nuitee
F
Fatin review category business travellers my
7
Good
2025-05-24 via Nuitee
N
Norhidayah family with young children my
10
Comfortable, enjoyable, nice and deluxe
Pros:

1. I love everything especially the stellar team, they assist me without failed in the whatsapp group day and nite.. probably we will stay again bcoz of the very good treatment.
2. The pool waa so nice, the are plenty of pool, just choose it, also there were a wall climbing and others facilities to used.
3. Snack/beverage Vendor machine also got a plenty to choose - at level 11 pool area

Cons:

Nothing

2025-05-04 via Nuitee
S
Sheryl family with young children my
8
Beautiful rooms in a convenient location!
Pros:

The room was so beautiful and in a convenient location. Check in and check out was really easy as well.

Cons:

The main bathroom had the toilet and shower together which means that the bathroom was constantly wet. The bathroom door was rotting from the water constantly hitting it!

The lifts took a long time even in non peak hours.

2025-04-26 via Nuitee
H
Hemashini family with young children my
10
Exceptional
2025-04-09 via Nuitee
A
Ali group mv
9
Superb
2025-03-22 via Nuitee
R
Razi family with young children my
9
Superb
2025-03-02 via Nuitee
M
Maisurah group my
10
Exceptional
2025-02-24 via Nuitee
R
Roger family with young children my
8
Very good
Pros:

The location is excellent. In general, the unit is one of the better BnBs we have used in Penang.
If two simple details were sorted, it would get excellent all-around ratings from us

Cons:

Masterbed room. The heads of both beds are against the window n have a gap between the bed n the window so the pillows slid down. They need to have headboards installed.
2nd bedroom, the corridor window curtain let's lots of light thru at night. Thicker curtain or cardboard window cover is the tidy, simple, easy n cheap fix

2025-02-19 via Nuitee