Arawa Park Hotel, Independent Collection by EVT

Hotels
•
Independent Collection
7.3 (3485 reviews)
272 Fenton Street , Rotorua , nz

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff
Good location
Cons:
Cleanliness issues
Amenities lacking
Overpriced food

Categories

Cleanliness
5.88
Multiple mentions of dirty bathrooms and rooms not being cleaned properly.
Service
8.85
Staff was noted as supportive and helpful, contributing positively to the experience.
Location
8.89
Guests appreciated the good location relative to the town center.
Room Quality
7.34
Rooms were described as spacious but with some issues like poor maintenance.
Amenities
6.37
Limits on available cutlery and utensils reported; some amenities not functioning.
Value for Money
7.33
For the price, guests felt they received adequate quality, but some amenities were lacking.
Food and Beverage
6.38
Breakfast available but some complaints about overpriced food options.
Overall Experience
7.35
Guests had mixed feelings overall, with both positives and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 17:08

Property Description

Panoramic Views and Convenient Location
Enjoy stunning panoramic views of Rotorua's Arawa Racecourse and the city at Arawa Park Hotel, Independent Collection by EVT. Just a short drive from the city center, convention center, thermal pools, and airport, our location is ideal for both leisure and business travelers.

Comfortable Rooms and Well-Equipped Fitness Center
Relax in spacious rooms with a 50-inch Smart TV, or upgrade to a deluxe room with a private balcony. Stay active at our well-equipped fitness center to keep up with your workout routine during your stay.

Atrium Restaurant with Tranquil Ambiance
Indulge in delicious meals at the Atrium Restaurant, surrounded by a waterfall and palm trees in a tranquil courtyard setting. Whether it's breakfast, lunch, or dinner, savor a delightful dining experience during your visit.

Book now for an unforgettable stay at Arawa Park Hotel, Independent Collection by EVT.

Important information:

Please note that there is a 2% charge when you pay with a credit card. If you need to put your travel plans on hold, you can relax knowing you're covered with fully flexible cancelation. For more information about flexible COVID cancelation and health & safety, please contact the Hotel directly to discuss or read our Terms of Use.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for NZD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 3485 reviews
Cleanliness: 5.88
Service: 8.85
Location: 8.89
Room Quality: 7.34
Amenities: 6.37
Value for Money: 7.33
Food and Beverage: 6.38
Overall Experience: 7.35
E
elisa • solo_traveller • nz
10
Pros:

Love the price and the staff there. Would like to say thank you to the gentleman who worked Thursday Friday Saturday down the room 220 to 223 appreciate his hard work outstanding

Cons:

Just that there weren't any bigger rubbish bag or extra .

2026-06-06 • via Nuitee
T
Tina • solo_traveller • nz
6
Pros:

Kept same room so didn't need to move.

Cons:

Hadn't been cleaned, no clean linen, had to wait 45 mins before staff arrived with clean towels.

2026-06-06 • via Nuitee
W
Whaka Logging training • couple • nz
6
Not a nice experience.
Pros:

Being on the 4th floor

Cons:

The dinner was terrible, I ordered lamb and it came all chopped up with an awful gravy in a bowl. It was not worth the money at all.

2026-06-05 • via Nuitee
D
Dorothy • family_with_children • hk
6
2026-06-04 • via Nuitee
L
Louana • family_with_children • nz
9
2026-06-04 • via Nuitee
S
Sarvika • family_with_children • nz
10
We will definitely come back
Pros:

Really like the room and the price are really cheaper

Cons:

Nothing

2026-06-03 • via Nuitee
N
Niki • solo_traveller • nz
10
Pros:

Bed ,comfortable and clean.

Cons:

No microwave.
No stink to wash cups etc.

2026-06-01 • via Nuitee
M
Marenata • solo_traveller • nz
10
Pros:

Everything

Cons:

Nothing allgood. Just probably need a microwave in the room lol or easy access to one to reheat food

2026-06-01 • via Nuitee
M
Michael • couple • nz
8
Really comfortable and really good
Pros:

Good

2026-06-01 • via Nuitee
P
Philip Lees • solo_traveller • nz
8
2026-06-01 • via Nuitee
D
Dorothy • solo_traveller • nz
10
Pros:

The beds are so comfortable and the location is so close to our tournament

Cons:

Very central and comfortable stay

2026-05-31 • via Nuitee
V
Vanessa • couple • nz
7
Everything was lovely ,except the above
Pros:

Clean & beautiful Entry way
Met Thomas the magnificent cat

Cons:

Long walk to room ,couldn’t use trolley for luggage all the way to room
Shower kept going hot then cold while showering & shower head kept falling off
Bathroom basin taps were completely cold
No where to hang garments
People in above room ,stoning & children jumping off beds on to the floor making loud thumping noises

2026-05-31 • via Nuitee
K
Kyle • solo_traveller • nz
1
Avoid
Pros:

Leaving

Cons:

The noise, the food value for money. Was not clean

2026-05-31 • via Nuitee
S
Samantha • family_with_children • nz
8
Great location and facilities with great staff
Pros:

The facilities

Cons:

Nothing to complain about

2026-05-30 • via Nuitee
G
Gracie • solo_traveller • nz
10
Pros:

Good

Cons:

My bathroom

2026-05-28 • via Nuitee
D
dr. Szárszó • solo_traveller • hu
10
Kiváló, családi hangulat, barátságos házigazdák
Pros:

A szoba mérete, felszereltsége, tisztasága messze felülmúlta egy szállodai szoba szintjét. A házigazdák nagyon kedvesek voltak, a bekészízett ételek is kifogástalanok voltak. Csak ajánlani lehet másoknak is.

Cons:

Nem volt ilyen

2026-05-27 • via Nuitee
N
Ni • solo_traveller • nz
9
Pros:

Great location-based

2026-05-27 • via Nuitee
C
Chris Martin • solo_traveller • nz
8
Above expectation. The staff were fantastic.
Pros:

Bed is the best i have ever slept in and that's why i returned after a few years.

Cons:

The temperature in the dinning area was a little cool.

2026-05-27 • via Nuitee
T
T Roberts • solo_traveller • nz
9
Pros:

Location to the event I attended, room was clean, bed was comfy

Cons:

I liked it all, facilities are a little dated

2026-05-27 • via Nuitee
N
Naveen • family_with_children • au
9
overall its good to stay in the city and get access to city and local shops and restaurants
Pros:

ample space in the room, car park , breakfast access within the hotel

Cons:

spa didn't work as expected.

2026-05-26 • via Nuitee