Arawa Park Hotel, Independent Collection by EVT

Hotels
•
Independent Collection
7.3 (3513 reviews)
272 Fenton Street , Rotorua , nz

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff
Good location
Cons:
Cleanliness issues
Amenities lacking
Overpriced food

Categories

Cleanliness
5.88
Multiple mentions of dirty bathrooms and rooms not being cleaned properly.
Service
8.85
Staff was noted as supportive and helpful, contributing positively to the experience.
Location
8.89
Guests appreciated the good location relative to the town center.
Room Quality
7.34
Rooms were described as spacious but with some issues like poor maintenance.
Amenities
6.37
Limits on available cutlery and utensils reported; some amenities not functioning.
Value for Money
7.33
For the price, guests felt they received adequate quality, but some amenities were lacking.
Food and Beverage
6.38
Breakfast available but some complaints about overpriced food options.
Overall Experience
7.35
Guests had mixed feelings overall, with both positives and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 17:08

Property Description

Panoramic Views and Convenient Location
Enjoy stunning panoramic views of Rotorua's Arawa Racecourse and the city at Arawa Park Hotel, Independent Collection by EVT. Just a short drive from the city center, convention center, thermal pools, and airport, our location is ideal for both leisure and business travelers.

Comfortable Rooms and Well-Equipped Fitness Center
Relax in spacious rooms with a 50-inch Smart TV, or upgrade to a deluxe room with a private balcony. Stay active at our well-equipped fitness center to keep up with your workout routine during your stay.

Atrium Restaurant with Tranquil Ambiance
Indulge in delicious meals at the Atrium Restaurant, surrounded by a waterfall and palm trees in a tranquil courtyard setting. Whether it's breakfast, lunch, or dinner, savor a delightful dining experience during your visit.

Book now for an unforgettable stay at Arawa Park Hotel, Independent Collection by EVT.

Important information:

Please note that there is a 2% charge when you pay with a credit card. If you need to put your travel plans on hold, you can relax knowing you're covered with fully flexible cancelation. For more information about flexible COVID cancelation and health & safety, please contact the Hotel directly to discuss or read our Terms of Use.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for NZD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 3513 reviews
Cleanliness: 5.88
Service: 8.85
Location: 8.89
Room Quality: 7.34
Amenities: 6.37
Value for Money: 7.33
Food and Beverage: 6.38
Overall Experience: 7.35
F
Frank • family_with_children • au
9
Great family holiday
Pros:

Everything was good

2026-06-27 • via Nuitee
J
Jesse • couple • nz
10
2026-06-27 • via Nuitee
K
Karen • couple • nz
1
Not not recommend this place to stay
Cons:

Lack of service from staff not a welcoming place to stay our room was out dated and dirty would nt recommend this place to stay very poor indeed very run down.

2026-06-27 • via Nuitee
P
Prince • family_with_children • nz
10
2026-06-27 • via Nuitee
W
William • couple • au
9
Very happy an staff very good
Pros:

Handy to every thing

Cons:

Was clean nice room an value for money

2026-06-21 • via Nuitee
P
Pawanjeet • couple • nz
10
Pros:

Great location
Neat and tidy

2026-06-20 • via Nuitee
L
Liz • couple • nz
7
Our stay was good, the above didn’t affect our stay but 2 nights was sufficient
Pros:

The property is a great location

Cons:

Although clean & tidy we thought it could do with a spruce up. It’s a bit dated. There was no tea towel or dish cloth available in the kitchen which would have been helpful & there was a lot of noise above us during the night with what sounded like doors shutting all night.

2026-06-19 • via Nuitee
R
Rockymaunga • couple • nz
8
Met expectations.
Pros:

Spacious room

Cons:

N/A

2026-06-17 • via Nuitee
S
Satnam • family_with_children • nz
10
2026-06-15 • via Nuitee
S
Skye • solo_traveller • au
7
Pros:

It was great

Cons:

The heater wasnt accesible

2026-06-15 • via Nuitee
T
Te Aroha • solo_traveller • nz
10
Great accommodation. The kids loved it. Will definitely be back.
Pros:

Clean, free parking, heaps of space in the room (2 adults, 2 kids)

2026-06-11 • via Nuitee
J
Jodi • solo_traveller • nz
8
Pros:

Great comfy beds. Staff always helpful. Plenty of space in the rooms with outdoor balcony

2026-06-11 • via Nuitee
R
Rachael • solo_traveller • nz
9
We thoroughly enjoyed a stay the rooms were tidy and spacious and the staff were very welcoming 🙌🏽
Pros:

It was close to city centre . Nice big and tidy rooms .

2026-06-10 • via Nuitee
A
Adams • solo_traveller • nz
9
2026-06-10 • via Nuitee
M
Madison • couple • nz
5
2026-06-09 • via Nuitee
E
elisa • solo_traveller • nz
10
Pros:

Love the price and the staff there. Would like to say thank you to the gentleman who worked Thursday Friday Saturday down the room 220 to 223 appreciate his hard work outstanding

Cons:

Just that there weren't any bigger rubbish bag or extra .

2026-06-06 • via Nuitee
T
Tina • solo_traveller • nz
6
Pros:

Kept same room so didn't need to move.

Cons:

Hadn't been cleaned, no clean linen, had to wait 45 mins before staff arrived with clean towels.

2026-06-06 • via Nuitee
W
Whaka Logging training • couple • nz
6
Not a nice experience.
Pros:

Being on the 4th floor

Cons:

The dinner was terrible, I ordered lamb and it came all chopped up with an awful gravy in a bowl. It was not worth the money at all.

2026-06-05 • via Nuitee
L
Louana • family_with_children • nz
9
2026-06-04 • via Nuitee
D
Dorothy • family_with_children • hk
6
2026-06-04 • via Nuitee