Itsy Hotels Red Lotus Heritage, Promenade Beach

Hotels
•
Treebo Hotels
7.4 (313 reviews)
No. 48 to 58, Nehru Street, Pondicherry , Puducherry , in

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
No elevator
Poor breakfast
Narrow stairs

Categories

Cleanliness
7.29
Several reviews mentioned cleanliness, but issues with bathrooms and overall maintenance were noted.
Service
8.26
Most reviews praised the staff for their friendliness and professionalism.
Location
8.3
Location was frequently highlighted as a positive aspect, being convenient and close to attractions.
Room Quality
7.25
Comments on room quality varied, mentioning spaciousness but also issues like narrow stairs and old facilities.
Amenities
6.28
Several reviews pointed out the lack of amenities, such as no lift and poor breakfast options.
Value for Money
7.74
Guests expressed mixed feelings about the pricing relative to the facilities offered.
Food and Beverage
6.29
The breakfast quality was criticized as being insufficient and lacking variety.
Overall Experience
7.76
Overall, guests had a decent experience but with several notable complaints that impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:30

Property Description

Experience Old World Charm: Immerse yourself in the quaint allure of Pondicherry's old French Heritage Town at Itsy By Treebo - Red Lotus Heritage Promenade Beach. Stay in a beautifully restored Vietnamese-style merchant house and take in the unique architecture and ambiance.

Modern Comforts: Enjoy modern amenities in a heritage setting. Relax in rooms equipped with flat-screen TVs and stay connected with free WiFi throughout the property. Experience a blend of old-world charm and contemporary convenience.

Convenient Location: Explore nearby attractions such as the Beach Promenade, Sri Aurobindo Ashram, and Manakula Vinayagar Temple, all within walking distance. With a 24-hour front desk and proximity to Puducherry Airport, your stay at Itsy By Treebo - Red Lotus Heritage Promenade Beach promises both comfort and convenience.

Book your stay now and indulge in a memorable heritage experience at Itsy By Treebo - Red Lotus Heritage Promenade Beach!

Important information:

Due to Covid-19 outbreak, we urge you to stay tuned to latest updates by Local and Central Government w.r.t Covid tests, lockdowns, and travel restrictions before confirming your Hotel Booking

Local ID's Are Not AllowedPayment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 313 reviews
Cleanliness: 7.29
Service: 8.26
Location: 8.3
Room Quality: 7.25
Amenities: 6.28
Value for Money: 7.74
Food and Beverage: 6.29
Overall Experience: 7.76
S
serge • family_with_children • fr
8
Pros:

L emplacement de l hôtel

Cons:

Prise double le wk

2026-02-11 • via Nuitee
P
Paul • couple • gb
9
Pleasant hotel stay in Pondicherry.
Pros:

Nice room. Very comfortable bed.
Good breakfast, served on the roof terrace.

Cons:

Far too many emails. They bombard you with stuff.

2026-01-23 • via Nuitee
S
Surendar • family_with_children • in
8
Cons:

No elevator and no tap in bathroom only shower.

2026-01-19 • via Nuitee
B
Bhavesh • family_with_children • in
8
Pros:

Great Stay and Well maintained rooms

2026-01-15 • via Nuitee
C
chaudhary • extended_group • in
1
Pondicherry as such was too but it could be better if our choice of stay is better
Pros:

It’s near beach but property is quite bad, lots of pest are there. No provision of hot water. No support staff even for getting water. No replacement of toiletries , soap, towels, towels are worn out. No cleanliness

Cons:

No cleanliness, pest are moving around, no hot water, no replacement of soaps, towels etc.,

2026-01-11 • via Nuitee
R
Ramani • family_with_children • in
4
2026-01-10 • via Nuitee
M
Marco • family_with_children • it
8
2026-01-08 • via Nuitee
S
Shashikala • family_with_children • in
5
2026-01-07 • via Nuitee
V
Venkatesh • family_with_children • in
7
2026-01-05 • via Nuitee
A
Ahuja • family_with_children • in
9
2025-12-24 • via Nuitee
A
Anjitha • extended_group • in
2
Below Average for this price
Pros:

The room was spacious.Wi-Fi connectivity was good and worked without issues. The staff were polite, supportive, and helpful.

Cons:

The room was very average and felt unsafe due to the door condition. It appears to be an old room with minimal renovation. The bed was uncomfortable, and the bathroom was very bad—no pipe, only a rusty shower.

2025-12-15 • via Nuitee
S
Sushma • family_with_children • in
9
2025-12-08 • via Nuitee
L
Loordhasamy • family_with_children • in
10
Pros:

Stay was very nice and good and clean maintained rooms and great service from the staff kudos to Nitesh,Akhila,Usha,gopal,Veronika,Anita, thank you will visit again and againg

Cons:

Good stay

2025-12-06 • via Nuitee
A
Ammaiappan • solo_traveller • in
8
2025-11-30 • via Nuitee
K
knv • family_with_children • in
10
2025-11-24 • via Nuitee
J
Jacquie • extended_group • nz
10
2025-11-04 • via Nuitee
R
Rico • family_with_children • de
6
Pros:

Großes Zimmer, sauber, bequeme Betten
Gute und leise AC
Großes Bad
Zentrale Lage

Cons:

Kurz nach Buchung Aufforderung erhalten, sofort eine Anzahlung bzw gesamten Betrag zu zahlen, andernfalls werde storniert. Das widerspricht den Angaben bei Buchung, demnach keine Vorauszahlung zu leisten ist.

Sehr schlechter Stil und sollte dringend abgestellt werden! Ich habe auf die Zahlungsaufforderung nicht reagiert, was keine Konsequenzen hatte.

Ansonsten:
Straße vor dem Hotel bis gg 22 Uhr ziemlich laut
Rücksichtslose indische Zimmernachbarn können einen die Nacht zur Hölle machen
Lichtschalter nur an der Tür, also nicht vom Bett bedienbar
Am Bett kein Licht
Klobrille hält nicht offen
Wasserkocher ist gefährlich, schaltet nicht ab und man verbrüht sich beim anfassen
Frühstück auf schöner Dachterrasse einfach und lieblos

2025-11-04 • via Nuitee
W
Wayne • couple • au
8
Friendly staff and good location
Pros:

Location in a good neighbourhood

Cons:

Close to tourism area

2025-11-02 • via Nuitee
K
Khan • couple • in
3
2025-10-30 • via Nuitee
F
Fanta • solo_traveller • fr
1
2025-10-29 • via Nuitee