Share this hotel
Facilities
Property facilities
-
Non-smoking rooms
-
Air conditioning
-
Terrace
-
Family rooms
-
Lift / Elevator
-
Luggage storage
-
Express check-in/check-out
-
Tour desk
-
Soundproof rooms
-
Currency exchange
-
Non-smoking throughout
-
Private check-in/check-out
-
Allergy-free room
-
Baby safety gates
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Fire extinguishers
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Key access
-
Food delivered to guest room
-
Face masks for guests available
-
24-hour security
-
Security alarm
-
Front desk (limited hours)
-
Express check-in
-
Free wired internet
-
Internet access
-
Housekeeping on request
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Sustainable Aparthotel in Hanoi
Comfortable and Convenient Amenities
Featuring allergy-free rooms, free WiFi, and a terrace, Era Westlake Apartment offers a comfortable stay in Hanoi. The air-conditioned accommodation includes a balcony, city views, and a fully equipped kitchenette. Guests can enjoy the convenience of a washing machine, a minibar, and a kettle in their unit. The 24-hour front desk, currency exchange services, and baby safety gate cater to all guest needs.
Prime Location and Attractions
Located within close proximity to major attractions like the Vietnam Museum of Ethnology and Ho Chi Minh Mausoleum, this aparthotel is the perfect choice for travelers interested in exploring the city. With One Pillar Pagoda just a short distance away, guests can immerse themselves in the rich culture of Hanoi.
Book your stay at Era Westlake Apartment for a memorable experience in Hanoi.
This property does not accommodate bachelor(ette) or similar parties.
Location
Guest Reviews
It was spacious.
There were cobwebs and the room was never offered to get cleaned. The reception stank of Bamboo shoots daily.
Everything was fine no obligation
Towal was so so
Phòng rộng rãi, có bếp, tủ lạnh
Anh quản lý ở đó khá cọc tính 🥲
Ngoài ra thì lúc mới nhận phòng thì còn mùi xịt phòng nên thấy không vấn đề gì
Nhưng khi mùi bay đi thì phòng sẽ có mùi rất khó chịu, phải bật hút mùi liên tục thì mới giảm được xíu xiu
Vị trí thuận tiện, phòng ốc Ok.
NV thái độ không tốt, chăn gối ko được sạch.
Tiện nghi cô chú dễ tính
- Close to the Big Lake if you like to take a walk around
- Cheap price for room
- 30 min from airport
- Impossible to communicate with host – they don't answer
- Bad smell in the room – I have to buy some aromatic candles to keep air good
- No kitchen equipment – I was not able to cook anything
- Security doesn't speak English and look not interested in what make you worry
Overall, facilities are clean. The dog is cute :)
Staffs. The maid is so arrogant. She always suddenly came to our room, and rush us to get out in order to clean the room. The body guard is moody. He sometimes helped us, but sometimes not. They never speaks English either, which can trigger some problems here (especially in this accommodation), I wouldn’t recommend this apartment to foreigners.
Also there was one time that our clothes got dirty when using their washing machine.
Included breakfast is amazing and friendly staff cleaning the villa everyday made it a far nicer and cleanly experience.
Nothing
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
