The Quay Hotel Little India

Hotels
Independent
6.7 (12 reviews)
195 Serangoon Rd, Singapore, 218067 , Singapore , SG

Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Gift shops or newsstand
Television in common areas
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable beds
Attentive staff
Cons:
Dirty rooms
Unhelpful service
Hygiene issues

Categories

Cleanliness
3.35
Numerous complaints about dirty and smelly rooms, including reports of mice.
Service
8.31
Staff provided recommendations but had issues with unhelpfulness and unpleasantness.
Location
8.85
Convenient location near attractions and public transport.
Room Quality
5.31
Mixed feedback; some rooms were acceptable while others lacked basic amenities.
Amenities
5.34
Limited amenities such as no minibar and issues with bathroom facilities.
Value for Money
7.8
Good value considering location, though cleanliness issues detract from overall value.
Food and Beverage
7.35
No specific comments found regarding dining options.
Overall Experience
7.32
Overall mixed sentiment with dissatisfaction due to cleanliness and service, but some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:32

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access, concierge services, and a hair salon. Additionally, take advantage of the gift shops/newsstands and vending machine on-site.

Dining Options
Savor delicious meals at the hotel's grocery/convenience store, perfect for a quick bite during your stay.

Featured Amenities
Benefit from services such as dry cleaning/laundry, a 24-hour front desk, and a multilingual staff. Take advantage of the roundtrip airport shuttle and free self-parking available.

Centrally located in Singapore, The Quay Hotel Little India offers easy access to nearby attractions like Mustafa Centre and Bugis Street Shopping District. Book now for a convenient and comfortable stay!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

6.7
Based on 12 reviews
Cleanliness: 3.35
Service: 8.31
Location: 8.85
Room Quality: 5.31
Amenities: 5.34
Value for Money: 7.8
Food and Beverage: 7.35
Overall Experience: 7.32
C
CORDIAL
10
Pros:

Nice

2025-10-08 via Nuitee
C
CHIE family
8
Pros:

トリプルルームを家族で利用しました。
寝る場所があれば良い人向けだと思います
シャワーの水圧が低くてよく洗えた気になりません
フロントの人は良い人もいればそうでもない人もいました。全体的には安宿としては満足

2025-08-21 via Nuitee
V
Verified traveler
4
Pros:

Descrição do quarto não compatível com a realidade. Não existe frigobar e nem box no banheiro, este muito pequeno com a porta no meio dele,dificultando mobilidade. Encontramos largatixa e barata no quarto.

2025-08-15 via Nuitee
A
Aurora
6
Pros:

Avevamo prenotato una stanza per 3 persone ma di fatto ero per 2 persone.

2025-08-10 via Nuitee
J
John
10
Comfortable stay
Pros:

Staff were very attentive and provided many recommendations on where to eat nearby. Will come back again.

2025-07-29 via Nuitee
M
Marilynn family_with_children
8
Pros:

En plein cœur de Little India, c’était très bien situé! Bus tout près, restos et attractions à proximité! Chambre minimale avec installation limite, mais lits confortables et endroit propre. Okay pour un court séjour!

2025-07-17 via Nuitee
J
John partner
10
Pros:

Very convenient location, bus stop in front and short walk to Little India MRT. Room is spacious and clean. Cant expect too much for what we pay considering this is Singapore.

2025-07-15 via Nuitee
C
Candy
6
Pros:

Noisy, inconsiderate neighbours, huge gaps between bathrooms of units no sound proofing. You can clearly hear your neighbours
Pretty run down building. Bed was clean and comfy Wouldn’t recommend this place even though it was cheap

2025-07-14 via Nuitee
A
Ali family
2
Pros:

We booked through Expedia, staff on the reception desk were very unhelpful and unpleasant. Room was dirty and smelly feel like no one used it from weeks, only ten minutes after getting in the room I got shocked saw few mice in the room. Went to the reception and asked the staff member to change the room they said hotel is full and no other room available. We asked them that it is unsafe and unhygienic to live they put mouse traps, put towel in from of the door and a pest repellent to stop the mouse to come in the room. After saw mice second time my daughter refused to stay and in emergency I booked another hotel on Expedia again with extra coast £452 and request Expedia to cancel that booking and refund £352 which Expedia refused due to the property (The Quay Hotel little hotel) cannot be contacted. After 72 hours Expedia refused to refund our money which is annoying because they can see I have another booking on their website. I am not happy with Expedia they did not provide us accurate information and charge me lot of money and taking responsibility despite they promised they will refund £352. They wasted our time, wasted our money and ruined our trip.

2025-07-09 via Nuitee
A
Alvaro
6
Pasable para pasar un par de días sin grandes lujo
Pros:

Habitación de normal sin grandes lujos el baño amplio pero la ducha no tenía agua caliente y tardaron casi toda la estancia en arreglarla. La caja fuerte no funcionaba.
Las camas muy cómodas y las almohadas también

2025-06-30 via Nuitee
C
Charlie family_with_children
10
Pros:

hotel is located very conveniently in Little India. very close to Mustafa and eateries. Room is decent size and clean. Price not too bad considering how expensive Singapore is.

2025-06-12 via Nuitee
A
Alex
4
Pros:

房間很糟 晚上還有人在施工

2025-06-10 via Nuitee