Grand Madurai by GRT Hotels

Hotels
9.2 (964 reviews)
79/1A1, Madurai - Thoothukudi Highway, Next to Velammal Hospital and Medical College, Velammal Village, Anuppanadi, Chinthamani , Madurai , in

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Overpriced
Subpar food quality
Service issues

Categories

Cleanliness
8.94
Cleaner than other places.
Service
9.41
Friendly staff, especially in the restaurant, though some front line staff could be more welcoming.
Location
9.45
Good location close to the city and airport.
Room Quality
9.4
Extremely comfortable rooms and facilities.
Amenities
9.43
Good amenities but could use more morning activities.
Value for Money
8.39
Perceived as overpriced due to subpar service and food.
Food and Beverage
8.94
Food quality noted as good, though some issues reported.
Overall Experience
9.61
Overall good experience with notable positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 15:53

Property Description

Luxurious Accommodation:
Experience a comfortable stay in air-conditioned rooms with free WiFi and modern amenities at Grand Madurai by GRT Hotels. Relax in style with our spacious rooms, each equipped with a desk and a flat-screen TV.

Delicious Dining Options:
Indulge in a buffet, continental, or Asian breakfast at our on-site restaurant. Enjoy a culinary journey with a range of delectable dishes to satisfy your taste buds during your stay.

Relaxing Facilities:
Unwind and rejuvenate at our hotel's outdoor swimming pool and sun terrace. Take advantage of our 24-hour front desk, room service, and currency exchange for a seamless and enjoyable stay.

Book your stay at Grand Madurai by GRT Hotels for a memorable and luxurious experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 964 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 9.4
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 9.61
M
Mrinalini extended_group gb
8
2026-07-23 via Nuitee
J
Jawaharlal family_with_children sg
9
My first experiwnce with GST amazing
Pros:

Everything

Cons:

Nothing at all

2026-07-22 via Nuitee
S
sonia extended_group in
10
2026-07-22 via Nuitee
V
Varun couple in
10
2026-07-22 via Nuitee
W
Wasu couple my
10
Wonderful and memorable stay
Pros:

Excellent staffs
Wonderful breakfast spread
Clean rooms

Cons:

A bit far from town centre

2026-07-20 via Nuitee
J
joseph couple in
10
Pros:

Breakfast was very good

2026-07-20 via Nuitee
S
Sathish Kumar solo_traveller in
10
2026-07-19 via Nuitee
S
Sivalingam family_with_children gb
10
2026-07-17 via Nuitee
C
Chaitanya family_with_children in
10
2026-07-17 via Nuitee
R
RUNA family_with_children in
10
A very pleasant stay
2026-07-16 via Nuitee
K
karthik solo_traveller in
9
2026-07-14 via Nuitee
P
Pawaton solo_traveller th
10
Wonderful hotel with service mind staffs.
Pros:

Good and variety breafast.

Cons:

All are good.

2026-07-13 via Nuitee
A
Adrian couple gb
7
A lovely hotel which could be even better if suggestions above were improved.
Pros:

All the restaurant and house keeping staff were lovely very friendly and helpful. The rooms were lovely and clean.

Cons:

The reception staff were not as helpful or accommodating and didn’t listen to our requests, just told us where our room was. They didn’t really welcome us nor say goodbye and thank you as we left.

The hotel lacked outdoor space to sit out and relax. Only 3 sun beds and 4 seats by the pool. An outdoor seating area at the front of the building would have been pleasant.

2026-07-13 via Nuitee
S
Srinivas solo_traveller gb
10
Pros:

The staff at reception, especially Anwesha and Rakhibul have been very helpful.

2026-07-11 via Nuitee
G
Guhapriya family_with_children in
9
Pros:

Good spread

2026-07-11 via Nuitee
S
Sivakumar extended_group in
6
2026-07-10 via Nuitee
S
Shiva Pillai solo_traveller ae
9
Pros:

Room, Breakfast ,High Tea and good welcoming & supporting staffs.

Cons:

NA

2026-07-08 via Nuitee
B
Binu family_with_children in
9
2026-07-06 via Nuitee
J
john solo_traveller in
6
Cons:

Slipped in an extra 2% on all bills with out informing me

2026-07-06 via Nuitee
R
Ramakrishna Babu family_with_children in
9
Pros:

Facilities and the staff are very good. The property is well maintained and neat.

2026-07-06 via Nuitee