Maxi Hotel and Event Center

Hotels
7 (7 reviews)
Palma Street , Tagbilaran City , ph

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly restaurant service
Cons:
Room cleanliness issues
Bed bugs in room
Poor service from some staff

Categories

Cleanliness
4.64
Room was not cleaned properly, with dirty floors and dusty furniture.
Service
8.11
Some staff were friendly, but issues with new staff knowledge affected service.
Location
8.65
Great location close to city attractions.
Room Quality
6.6
Issues with air conditioning and incorrect room assignment initially.
Amenities
7.13
Limited amenity options and small food portions, but restaurant had good food.
Value for Money
6.59
High prices for small portion sizes, perceived poor value.
Food and Beverage
6.64
Food portions were small and not as expected based on the menu.
Overall Experience
7.61
Mixed experience, positive location and some staff, but significant issues impacted stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:47

Property Description

Convenient Location
Located just 8.5 km from Hinagdanan Cave, our hotel offers easy access to popular attractions in Tagbilaran City.

Comfortable Accommodation
Each room is equipped with modern amenities such as a flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even feature a balcony for a panoramic view.

Delicious Dining Options
Start your day right with a buffet, à la carte, or continental breakfast served every morning at our property.

Ready to experience a relaxing stay at Maxi Hotel and Event Center? Book now for a memorable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7
Based on 7 reviews
Cleanliness: 4.64
Service: 8.11
Location: 8.65
Room Quality: 6.6
Amenities: 7.13
Value for Money: 6.59
Food and Beverage: 6.64
Overall Experience: 7.61
M
Marielle Jane • couple • au
10
Amazing!
Pros:

Location, affordability and welcoming feeling of the staff

2026-01-08 • via Nuitee
N
Nick • extended_group • us
9
Great location and excellent service!
Pros:

Close to everything.

Cons:

AC not too cold.

2025-07-31 • via Nuitee
R
Rosanne • family with young children • ph
5
if u can find some alternative like metrocentre hotel, if u have extra budget better book there!
Pros:

big room. location near city.
my little girl left her stuff toy in the hotel room, they are kind enough to send it back home thru LBC, maybe thats their way of making up to us after all the things that happened. of coursed i paid the shipping fee

Cons:

1st day- the room i booked was not the room prepared. it took sometime to get the room that i wanted. aircon does not cool fast. it took 1 hour to cool. 2 “new” staff doesnt know how to operate the aircon, even doesnt know what number to dial to call for help at the front desk. At dinner, another “new” staff mentioned the chicken we will order is 1 whole but it arrived in a very small plate with 4 slices.
2nd day- room run out of shampoo. no other options for fruits at breakfast. front desk also called and said i need to pay additional 400 per night for my 9 year old child as their hotel policy. At night between 10-11pm, the worst experience happened, a staff opened our room with 2 other tourist. they said they didnt know that the room was occupied!!!! and they just want the to 2 foreigners to see how the hotel rooms looks like and they used the masterkey of the hotel! super scary, how can they do that to their guest.
3rd night- we came back and found the room floor wet from leaking aircon. hotel manager aware of everything, gave my husband 1500 voucher that can be used in their restaurant
4th day- we are so tired so we decided to use the voucher and eat dinner at their resto, then we discovered almost all dishes are in small servings especially the 500+ pesos salmon in a very small slice, serving plates are big but the food are very small, only the carrots and cabbage makes the dish look big! menu shown in the tablet is quite tricky, sizes are big in the picture, staff said it is good for 2-3 pax but i think it is just for 2 pax. it is really quite small. taste is fair

2025-06-30 • via Nuitee
I
Iwona • young couple • pl
3
Bedbugs and poor customer service
Pros:

The only positive things we can say about this hotel are the location, the internet connection, and the restaurant (Café Bien), which had good food and friendly service. Unfortunately, everything else was deeply disappointing and stressful.

Cons:

This was the first time we've ever had so much trouble with a hotel, and it genuinely ruined our vacation.

When we arrived, the room was clearly not cleaned properly. The floor was dirty, and furniture was covered in dust. Then, around 6 AM, we were woken up by an unbearable noise coming from outside, likely from the kitchen area. Even with the window closed, a sound meter showed nearly 95 decibels. The staff explained us it was the kitchen exhaust right next to our window and offered to switch it off for a time.

However, the worst part came when we realized we had been bitten by bed bugs. Our bodies were covered in red, itchy bites. At that point, we had no choice but to find another hotel and move out on the same day.

We contacted Booking to help with a refund, since the hotel required full payment at check-in. Booking mediated an agreement with the hotel that we would be refunded for the unused nights. But after that, the hotel ignored our messages, and we had to go there in person. There, they put extra costs on us for the transfer, but first they claimed that they couldn’t do a refund because the bank was closed, and kept making up excuses for almost 2hours.

After digging through online reviews, we discovered that other guests on Trip.com had also complained about bed bugs and dirty rooms. When we booked the hotel in March, the rating was over 8. By May, it had dropped to 6.7.

2025-06-07 • via Nuitee
S
Sewell • young couple • gb
9
Superb
Pros:

Staff friendly and helpful.. good breakfast..near to shopping mall..( although mall was very small) good resurants in walking distance... close to the port also..

Cons:

Limited view from window

2025-02-24 • via Nuitee
P
Pedro • young couple • au
10
Exceptional
2025-01-15 • via Nuitee
J
Jose • family with young children • ph
6
Pleasant
2024-05-20 • via Nuitee