SureStay Plus by Best Western St. James Donaldsonville

Hotels
SureStay Plus Hotel by Best Western
7.8 (99 reviews)
10441 Highway 70 , Donaldsonville , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Nice staff
Cons:
Poor cleanliness
Bad room quality
Inadequate breakfast

Categories

Cleanliness
5.89
Issues with cleanliness noted; room smelled of mildew and had visible dirt.
Service
9.86
Receptionist was nice, but management's response was poor.
Location
10
Great location for events.
Room Quality
5.9
Bed was hard, bad odors, stained walls, and unclean items.
Amenities
8.35
Breakfast was inadequate; missing utensils and plates.
Value for Money
7.88
Price perceived as high for the quality offered.
Food and Beverage
4.84
Breakfast was horrible and not well-maintained.
Overall Experience
9.69
Previous positive visits but recent stay was disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:47

Property Description

Modern Amenities - Enjoy free WiFi, flat-screen TVs, and air conditioning in all guest rooms.

Convenient Facilities - Benefit from free private parking, a business centre, and a 24-hour front desk for all your needs.

Explore the Area - Let our tour desk guide you through the best attractions the area has to offer during your stay.

Book with us at SureStay Plus by Best Western St. James Donaldsonville for a comfortable and convenient stay in Donaldsonville.

Important information:

This property does not accept cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 99 reviews
Cleanliness: 5.89
Service: 9.86
Location: 10
Room Quality: 5.9
Amenities: 8.35
Value for Money: 7.88
Food and Beverage: 4.84
Overall Experience: 9.69
J
Jasmeka couple us
10
2026-08-02 via Nuitee
B
Brister solo_traveller us
1
Pros:

That the staff was nice

Cons:

They would only leave enough towels for one person when there was two of us both nights. And that after charging my bank card and not refunding my 146.00 before having my husband pay again. So we paid twice for that weekend..

2026-07-23 via Nuitee
D
Dewayne couple us
8
2026-07-01 via Nuitee
A
Akaijah couple us
10
2026-06-05 via Nuitee
E
Edgar solo_traveller us
8
Pros:

The bed was comfortable not to soft or hard. The room was clean, breakfast was ok with scrambled eggs, sausage, toast, yogurt, cold cereal or a waffle.

Cons:

The thin blankets.

2026-06-04 via Nuitee
R
Rosangela couple us
6
2026-05-31 via Nuitee
D
dorota couple us
8
Good stay.
Pros:

Very good value for the money, very reasonable price. Clean and comfy room.

2026-05-24 via Nuitee
G
Gaines solo_traveller us
7
2026-05-22 via Nuitee
H
Harmon solo_traveller us
8
2026-04-16 via Nuitee
M
Marie-Claude couple ca
6
2026-03-30 via Nuitee
S
Samu family_with_children fi
9
2026-03-29 via Nuitee
A
Allen family_with_children us
10
Pros:

Yes

2026-03-27 via Nuitee
A
Aveon family_with_children us
8
Pros:

breakfast included and free parking

Cons:

staff came to our 2nd floor room and accused me and my boyfriend of smoking just 30 mins after check in. he claim he smelled cigarettes and our room was the only room on the side of the building, me and my boyfriend doesn’t smoke no kind of drugs so I know it was a way to pick on us knowing we is from out of town it just didn’t make sense you claim you smelled smoke all the way on the 2nd floor when you’re all the way on the 1st floor UNLESS you was already looking for a problem to even come to the 2nd floor and claim we’re the only room on that side it doesn’t make sense , we offered to let him in and once he noticed it was not us then he apologized.

2026-03-17 via Nuitee
S
Smith family_with_children us
7
2026-01-19 via Nuitee
J
Janija couple us
10
2026-01-18 via Nuitee
S
Smith family_with_children us
3
Cons:

breakfast was not as good as I expected hotel breakfast to be , more so like someone came in on a lazy morning and put food together

2026-01-13 via Nuitee
J
Justin solo_traveller us
10
2026-01-04 via Nuitee
L
Lyons couple us
10
2025-12-11 via Nuitee
B
Barbara family_with_children hu
4
2025-11-29 via Nuitee
A
Ashley solo_traveller us
8
2025-11-29 via Nuitee