Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
Board games/puzzles
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful rooms
Great location
Responsive service
Cons:
Noise from the street
Check-in wait time

Categories

Cleanliness
8.03
Some noise reported from the street.
Service
8.8
Elena was incredibly responsive and helpful.
Location
9.04
Excellent location close to the port and city center.
Room Quality
8.49
Beautifully designed rooms; very comfortable beds.
Amenities
8.02
Fast WiFi and kitchen facilities available.
Value for Money
8.38
Good value considering the location and amenities.
Food and Beverage
8.03
Facilities to prepare your own breakfast.
Overall Experience
8.4
A highlight of our trip with a homely feel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:17

Property Description

Charming House with Private Balconies
Nestled in a charming house with a beautiful garden, Casa del Lago Hotel in Santa Cruz offers self-catering apartments with private balconies, providing a cozy and serene retreat.

Fully Equipped Kitchen and Solar-Heated Water
The air-conditioned apartments are adorned in vibrant colors and boast fully equipped kitchens, refrigerators, and water heated by solar panels, ensuring a comfortable and sustainable stay for guests.

Organic Breakfast and Proximity to Attractions
Guests can enjoy a daily breakfast featuring Galapagos organic coffee. With its convenient location, the hotel is just a short walk from Tortuga Bay and a stone's throw away from Las Ninfas Lake, offering the perfect blend of relaxation and exploration.

Ready to experience the charm of Casa del Lago Hotel? Book your stay now and create unforgettable memories in Santa Cruz.

Important information:

The cost of the first night deposit will be charged from your credit card to secure your reservation. In case of cancelation, guest will assume a 14% bank fee penalty of the deposit. The hotel will contact you after booking to provide further information.

Please note that the property does not offer cots. Children under 3 years of age cannot stay in this property.

Please note that the property cannot take responsibility for the presence of any lizards, geckos, ants or any other creature that inhabits the region. Their presence is entirely due to weather conditions and are natural in Galapagos.

Since it is necessaary to safe water and electricity in the island ,cleaning of the units will only take every other day ... but if you required every day you need to let us know with priore time ( with no cost).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for US$20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 72 reviews
Cleanliness: 8.03
Service: 8.8
Location: 9.04
Room Quality: 8.49
Amenities: 8.02
Value for Money: 8.38
Food and Beverage: 8.03
Overall Experience: 8.4
M
Maud • family_with_children • co
6
Pros:

Hotel fonctionnel pour une famille de 5, sans plus

Cons:

un effort d'amabilité serait appréciable. Rien d'exceptionnel

2026-04-10 • via Nuitee
B
Bravo • couple • nz
7
2026-04-07 • via Nuitee
J
Johnny C Y • solo_traveller • ca
7
Pros:

Great location, can walk everywhere and it was quite. Love the drinking water right outside my room so I can fill my bottles easily.

Cons:

The room itself seems to be very clean but there were quite a few cockroaches in my room during the 4-nights stay.

2026-03-31 • via Nuitee
R
Rosa • solo_traveller • gb
8
Just found this last minute and it was good enough
Pros:

Close to ferry and 40 min walk to tortuga bay

Cons:

Had a couple of insects but it’s so rustic they could have got in through the crevasses

2026-03-30 • via Nuitee
A
Andres • couple • ec
10
2026-03-23 • via Nuitee
M
Marcia • couple • us
9
A lovely stay in a charming hotel! Unique experience!
Pros:

Walkable location to the center of town. Colorful, creative architecture. Excellent communication. Our host was very helpful in arranging local tours and recommendations. Breakfast was fresh and very well prepared.
Very enjoyable!

2026-03-23 • via Nuitee
J
Jolien • solo_traveller • be
9
Pros:

The room is just as described, warm and cozy with any facilities you would need. Located near the dock, it is a good location for anyone doing tours or hopping between islands.

I also need to shout out Elena who was a warm host and always available when I had any questions.
Real recommend!

2026-03-21 • via Nuitee
R
Robert • couple • pl
10
2026-03-12 • via Nuitee
M
Mary • couple • ca
9
A surprisingly comfortable and attractive hotel.
Pros:

The host Elena was very personable and made our stay more enjoyable. The breakfast area was large, comfortable and attractive and the breakfast included a cereal, yogurt, fried egg, coffee and a delicious bread with jam. The decor of the entire faculty was so creative and attractive and was more than than most hotels I have experienced. The room itself was comfortable and very clean.

Cons:

A few more clothes hooks would have been helpful.

2026-03-04 • via Nuitee
J
Jónasdóttir • solo_traveller • is
9
Very nice cozy rooms
Pros:

Cosy room, loved the outdoor seats in front of the room
Elena is a wonderful host and very helpful

2026-02-28 • via Nuitee
J
Jeremy • couple • fr
10
Pros:

Maison de charme, je recommande pour vos séjours sur l'île, les chambre sont spacieuses et vraiment originales
Nous avons passé un superbe séjour avec l'hôte aux petits soins pour nos demandent
Proche du port aussi clé pour les sorties qui se font souvent en bateau
Un grand merci

2026-02-28 • via Nuitee
D
Diana • extended_group • cz
8
2026-02-27 • via Nuitee
J
Jutta • couple • ch
9
Pros:

Feng Shui in Kombination mit Galapagenischer Kreativität machen dieses Haus zu etwas Besonderem.

Cons:

In der Nacht war es ruhig, einzig am Morgen gab es Motorenlärm - aber dafür kann das Casa del Lago nix.

2026-02-27 • via Nuitee
S
Simone • couple • dk
10
Pros:

So nice vibes, good breakfast, and sweet personal.

2026-02-26 • via Nuitee
N
Nike Emilia • solo_traveller • de
10
Ich würde auf jeden Fall wiederkommen!
Pros:

Die Gastgeberin Elena war hervorragend und sehr hilfsbereit. Die Koordination mit dem Taxifahrer lief hervorragend. Eine sehr komfortable Unterkunft in toller Lage. Das Frühstück ist toll und vielseitig.

Cons:

Leider war es teilweise etwas lauter, da direkt nebenan eine viel befahrene Straße liegt

2026-02-24 • via Nuitee
V
Valerie • couple • ca
10
2026-02-11 • via Nuitee
F
Frank • couple • de
10
Pros:

Die Lage ist sehr gut.
Die Vermieterin, Elena, ist immer hilfsbereit.
Es wurde täglich gereinigt und alle 2 Tage gab es neue Handtücher.

Cons:

Die Ausstattung der Küche könnte etwas besser sein. Teller und ein Flaschenöffner fehlten.

2026-01-30 • via Nuitee
J
Javier • extended_group • es
7
Pros:

El ambiente y la decoración del hotel.

Cons:

A la hora de pagar, pagamos en efectivo, porque con tarjeta de crédito nos cobraba un porcentaje.

2026-01-23 • via Nuitee
K
Katarzyna • couple • pl
9
Pros:

Bardzo klimatyczne miejsce. Świetne położenie. Bardzo dobre śniadania. Bardzo miła właścicielka pomocna we wszystkim

2026-01-20 • via Nuitee
S
Shelly • solo_traveller • ca
10
Pros:

The hotel is beautiful and surrounded by flowers. My room was clean and comfortable! The hostess was so helpful to me and spoke perfect English, which made communication a lot easier! She helped me with so many things including providing information about the area and interesting things to do while in Puerto Ayora. I had a fabulous time here and highly recommend!

2026-01-15 • via Nuitee