Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
Board games/puzzles
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful rooms
Great location
Responsive service
Cons:
Noise from the street
Check-in wait time

Categories

Cleanliness
8.03
Some noise reported from the street.
Service
8.8
Elena was incredibly responsive and helpful.
Location
9.04
Excellent location close to the port and city center.
Room Quality
8.49
Beautifully designed rooms; very comfortable beds.
Amenities
8.02
Fast WiFi and kitchen facilities available.
Value for Money
8.38
Good value considering the location and amenities.
Food and Beverage
8.03
Facilities to prepare your own breakfast.
Overall Experience
8.4
A highlight of our trip with a homely feel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:17

Property Description

Charming House with Private Balconies
Nestled in a charming house with a beautiful garden, Casa del Lago Hotel in Santa Cruz offers self-catering apartments with private balconies, providing a cozy and serene retreat.

Fully Equipped Kitchen and Solar-Heated Water
The air-conditioned apartments are adorned in vibrant colors and boast fully equipped kitchens, refrigerators, and water heated by solar panels, ensuring a comfortable and sustainable stay for guests.

Organic Breakfast and Proximity to Attractions
Guests can enjoy a daily breakfast featuring Galapagos organic coffee. With its convenient location, the hotel is just a short walk from Tortuga Bay and a stone's throw away from Las Ninfas Lake, offering the perfect blend of relaxation and exploration.

Ready to experience the charm of Casa del Lago Hotel? Book your stay now and create unforgettable memories in Santa Cruz.

Important information:

The cost of the first night deposit will be charged from your credit card to secure your reservation. In case of cancelation, guest will assume a 14% bank fee penalty of the deposit. The hotel will contact you after booking to provide further information.

Please note that the property does not offer cots. Children under 3 years of age cannot stay in this property.

Please note that the property cannot take responsibility for the presence of any lizards, geckos, ants or any other creature that inhabits the region. Their presence is entirely due to weather conditions and are natural in Galapagos.

Since it is necessaary to safe water and electricity in the island ,cleaning of the units will only take every other day ... but if you required every day you need to let us know with priore time ( with no cost).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for US$20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 61 reviews
Cleanliness: 8.03
Service: 8.8
Location: 9.04
Room Quality: 8.49
Amenities: 8.02
Value for Money: 8.38
Food and Beverage: 8.03
Overall Experience: 8.4
J
Jónasdóttir solo_traveller is
9
Very nice cozy rooms
Pros:

Cosy room, loved the outdoor seats in front of the room
Elena is a wonderful host and very helpful

2026-02-28 via Nuitee
J
Jeremy couple fr
10
Pros:

Maison de charme, je recommande pour vos séjours sur l'île, les chambre sont spacieuses et vraiment originales
Nous avons passé un superbe séjour avec l'hôte aux petits soins pour nos demandent
Proche du port aussi clé pour les sorties qui se font souvent en bateau
Un grand merci

2026-02-28 via Nuitee
D
Diana extended_group cz
8
2026-02-27 via Nuitee
J
Jutta couple ch
9
Pros:

Feng Shui in Kombination mit Galapagenischer Kreativität machen dieses Haus zu etwas Besonderem.

Cons:

In der Nacht war es ruhig, einzig am Morgen gab es Motorenlärm - aber dafür kann das Casa del Lago nix.

2026-02-27 via Nuitee
S
Simone couple dk
10
Pros:

So nice vibes, good breakfast, and sweet personal.

2026-02-26 via Nuitee
N
Nike Emilia solo_traveller de
10
Ich würde auf jeden Fall wiederkommen!
Pros:

Die Gastgeberin Elena war hervorragend und sehr hilfsbereit. Die Koordination mit dem Taxifahrer lief hervorragend. Eine sehr komfortable Unterkunft in toller Lage. Das Frühstück ist toll und vielseitig.

Cons:

Leider war es teilweise etwas lauter, da direkt nebenan eine viel befahrene Straße liegt

2026-02-24 via Nuitee
V
Valerie couple ca
10
2026-02-11 via Nuitee
F
Frank couple de
10
Pros:

Die Lage ist sehr gut.
Die Vermieterin, Elena, ist immer hilfsbereit.
Es wurde täglich gereinigt und alle 2 Tage gab es neue Handtücher.

Cons:

Die Ausstattung der Küche könnte etwas besser sein. Teller und ein Flaschenöffner fehlten.

2026-01-30 via Nuitee
J
Javier extended_group es
7
Pros:

El ambiente y la decoración del hotel.

Cons:

A la hora de pagar, pagamos en efectivo, porque con tarjeta de crédito nos cobraba un porcentaje.

2026-01-23 via Nuitee
K
Katarzyna couple pl
9
Pros:

Bardzo klimatyczne miejsce. Świetne położenie. Bardzo dobre śniadania. Bardzo miła właścicielka pomocna we wszystkim

2026-01-20 via Nuitee
S
Shelly solo_traveller ca
10
Pros:

The hotel is beautiful and surrounded by flowers. My room was clean and comfortable! The hostess was so helpful to me and spoke perfect English, which made communication a lot easier! She helped me with so many things including providing information about the area and interesting things to do while in Puerto Ayora. I had a fabulous time here and highly recommend!

2026-01-15 via Nuitee
D
Dominika solo_traveller pl
10
Pros:

Is a very nice and comfortable boutique hotel. Every room have small patio, design is unique, its surrounded by plats, so you can feal like in a garden. Owner is very helpful ans knowledgeable. Is quité and peaceful spot.

2026-01-15 via Nuitee
M
Marjolein couple nl
7
2026-01-14 via Nuitee
L
Lisa couple ch
10
Perfection
Pros:

The place is a piece of art. 30 years of details, Flowers and upcycling.
One of the most beautiful places that i saw. And the Host is very friendly too. You cannot be disappointed

Cons:

We staid only one night

2026-01-07 via Nuitee
J
Jennifer extended_group us
10
Pros:

Casa del Lago Lodging House was a dream come true! We wanted an authentic experience and Elena, our host provided just that! We arrived around 13:00 on 12/30 with 3 excursions previously canceled from Viator. With no plans, Elana asked if we could be ready to go in 30 minutes. We jumped on that and were soon whisked away by Marcelo, to a beautiful lava tube and a natural tortoise preserve in the highlands on Isla Santa Cruz in Puerto Ayora. No need for prior on line booking which would have cost much more. That night we ate at a Peruvian restaurant, Nazca Esencia. NYD we learned at the Charles Darwin museum, just walking distance away, then explored Tortuga Bay, an amazing hike 15 minutes from the lodge, a mile in and out through mangrove and cactus forest. Elana is so welcoming, intuitive and knowledgeable of her island and country.
She loves and believes in the importance of preservation, ecology and history.
This country and its people take great care of the importance of life and its origins.
We will be back soon! Gracias Elana, and all who shared their love for the earth and its inhabitants 💞

2026-01-04 via Nuitee
E
Elisabetta couple de
9
Tutto perfetto, Elena è stata molto disponibile e accogliente.
Pros:

Colazione molto buona, ottima accoglienza e disponibilità.

2026-01-01 via Nuitee
B
Bartha couple ca
10
Beautiful hideaway in Santa Cruz
Pros:

The. Place has such character and beauty.
Elena is a fabulous hostess and was able to help us get wonderful tours of things to see on tge island of Santa Cruz.

Cons:

Not her fault as there was construction on her street - so and adventure to get to her place. So once that's done ( which is soon) it is a peaceful place to enjoy the Galapagos from.

2025-12-26 via Nuitee
J
Joel couple us
10
A great stay and a work of art! Thank you Elena!
Pros:

This place was a highlight of our trip! Elena was incredible and we got to chat about her life on the island and her time living in the U.S. The rooms are so beautiful, and the whole place feels really private despite being pretty close to the "action." The air conditioning in the room was a godsend, especially after I came down with a fever and had to spend time convalescing in the very comfortable bed. We were genuinely sad to leave after a few days.

Cons:

The check-in made us a little worried, as we couldn't find anyone to get keys from when we arrived for ten or twenty minutes. But after Elena arrived, she gave us her number and was consistently available whenever we needed her after that. Also, make sure to verify opening/closing times of any attractions as information changes quickly and any advice you get may be outdated.

2025-11-05 via Nuitee
L
Loïc solo_traveller ch
8
2025-11-02 via Nuitee
P
Pasi solo_traveller fi
10
Visiting in Santa Cruz
Pros:

Excellent location close to the port and the city center.
Nice apartment with small kitchen.
Good bed for my not-always-so-good lower back.
Fast WiFi.
Friendly staff.

2025-10-30 via Nuitee