CITY STAY - Franklinstrasse

Hotels
8.8 (1607 reviews)
Franklinstrasse 12 City Stay , Zürich , ch

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Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Convenient location
Cons:
Check-in process was confusing
Temperature control issues

Categories

Cleanliness
8.24
Cleanliness is praised as a positive aspect in multiple reviews.
Service
8.71
Check-in process was mentioned as a negative but overall service remains satisfactory.
Location
9.25
Location is highlighted as a strong point, with convenient access to transport.
Room Quality
8.7
Rooms are generally clean and well-maintained, although some issues with temperature control were noted.
Amenities
8.73
Facilities generally meet expectations, though access issues were mentioned.
Value for Money
8.69
Overall value perceived as good in relation to provided amenities and location.
Food and Beverage
9.04
Not specifically mentioned, assumed as standard quality for this hotel tier.
Overall Experience
9.01
Guests generally express satisfaction with their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:38

Property Description

Central Location in Zürich
Located in the heart of Zürich, CITY STAY - Franklinstrasse offers a convenient stay for guests wanting to explore the city. The recently renovated aparthotel provides free WiFi and private parking, ensuring a comfortable and hassle-free experience for visitors.

Modern Amenities and Comfort
The soundproof units at the aparthotel are elegantly designed, featuring fully equipped kitchens, flat-screen TVs, and private bathrooms with walk-in showers. The inclusion of kitchenware, a coffee machine, and a kettle adds a touch of convenience for guests looking to enjoy home-cooked meals during their stay.

Convenience at Your Doorstep
With a private entrance and a minimarket on-site, CITY STAY - Franklinstrasse prioritizes the convenience and satisfaction of its guests. Whether you're visiting the Swiss National Museum or the Main Railway Station Zurich, this aparthotel offers a prime location for your travels.

Book your stay at CITY STAY - Franklinstrasse now and experience the perfect blend of comfort and convenience in Zürich.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 1607 reviews
Cleanliness: 8.24
Service: 8.71
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 9.04
Overall Experience: 9.01
D
Domingo • couple • es
10
2026-04-10 • via Nuitee
G
Gerard • couple • nl
8
2026-04-07 • via Nuitee
A
Adele • family_with_children • ch
9
2026-04-07 • via Nuitee
F
Florent • couple • ch
10
es wahr sehr angenehm und mann fühlte sich wohl
Pros:

Sauberkeit

Cons:

nichts alles war sehr gut

2026-04-07 • via Nuitee
I
Ivan Lozina • family_with_children • hr
10
2026-04-07 • via Nuitee
T
Turina • solo_traveller • de
10
2026-04-06 • via Nuitee
C
Christina • couple • de
9
Sehr schönes, bequemes Apartment in guter Lage mit schneller Anbindung zum Zürcher Hauptbahnhof.
Pros:

Das Apartment entspricht den Bildern – sehr schön eingerichtet und bequem. Der Zürcher Hauptbahnhof ist mit der Bahn in nur 7–8 Minuten erreichbar, was die Lage sehr praktisch macht. Alles Wichtige ist in der Nähe, und auch die Gegend ist angenehm und völlig in Ordnung.

2026-04-06 • via Nuitee
D
DAVID • couple • gb
10
We had a fantastic stay. Hope to return
Pros:

Although we didn’t stay at the apartment we booked because of an address mix up, the apartment we were allocated was fantastic. As soon as the staff became aware of the mix up they couldn’t have been more helpful. Everything about the apartment was brilliant.

Cons:

Nothing to not like

2026-04-06 • via Nuitee
O
Olga • couple • pl
10
Pros:

Чистота ідеально!!! Дякую!!! Все прекрасно і зручно !!! Дуже добра локалізація ! Все Дуже добре !

Cons:

Не було нічого що могло б не сподобатись , все чудово !

2026-04-05 • via Nuitee
K
Kenner • extended_group • ch
10
Comfortable, Convenient Stay
Pros:

Everything was so convenient and so comfortable, and the location was unmatched in convenience!

2026-04-02 • via Nuitee
M
Melina • couple • de
9
Pros:

big rooms with elevator and enough space to store, comfortable bed and adjustable tv , well equipped kitchen

Cons:

it’s only cleaned like every 7 days and you have to get your own toilet paper etc, close to street which leads to noise

2026-04-01 • via Nuitee
K
Karin • couple • nl
9
Prettig verblijf in een compleet uitgerust appartement
Pros:

Schoon, alles aanwezig en dichtbij openbaar vervoer

Cons:

Eigenlijk niets

2026-03-31 • via Nuitee
Μένιππος • couple • gr
9
Great & very clean apartment
Pros:

Very clean apartment and very comfortable. Especially on the hygiene side, we were very happy with how professional and meticulous the staff were. Very practical location as well being close to the oerlikon station.

Cons:

I think the bathroom needs some ventilation maintenance. For longer term stays it might cause mold issues as it is not very strong. On the bed I would prefer a single double mattress instead of 2, but that is also a matter of preference I guess

2026-03-29 • via Nuitee
L
Luana • couple • ch
8
2026-03-29 • via Nuitee
Z
Zhuoyi • couple • cn
8
2026-03-28 • via Nuitee
R
Ramunė • solo_traveller • lt
10
2026-03-28 • via Nuitee
S
Susanne • solo_traveller • ch
8
2026-03-27 • via Nuitee
L
Liene • couple • lv
9
2026-03-26 • via Nuitee
M
Moonstein • solo_traveller • ch
8
Pros:

Wie immer im CityStay wenn ich in der Schweiz bin - immer wieder alles gut! Location super, Lage sehr gut und bei Fragen schnelle Antworten! - immer gerne wieder!

2026-03-25 • via Nuitee
D
Dalibor • extended_group • rs
9
2026-03-25 • via Nuitee