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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Tour desk
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Soundproof rooms
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Car hire
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Currency exchange
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Designated smoking area
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Shuttle service (additional charge)
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Kid-friendly buffet
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Tour/class on local culture
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Themed dinner nights
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Happy hour
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Cooking class
Review Highlights
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Property Description
Convenient Location in Hanoi
Luxurious Amenities
San Hanoi Hotel in Hanoi offers a blend of comfort and convenience. With air-conditioned rooms, free WiFi, and a restaurant serving various cuisines, guests can indulge in a relaxing stay. The hotel's terrace provides a serene spot to unwind, while the bar offers a perfect setting to socialize.
Personalized Services
Guests can enjoy room service, a 24-hour front desk, and currency exchange facilities. The rooms are elegantly furnished with modern amenities like a flat-screen TV, a desk, and a private bathroom with complimentary toiletries. The daily breakfast options cater to diverse preferences, ensuring a delightful start to each day.
Proximity to Attractions
Located near iconic landmarks like St. Joseph Cathedral and Hoan Kiem Lake, San Hanoi Hotel is ideal for travelers interested in exploring the city. The paid airport shuttle service adds to the convenience, making it a top choice for a memorable stay in Hanoi.
Ready to experience luxury and comfort at San Hanoi Hotel? Book your stay now for an unforgettable getaway.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Location
Guest Reviews
The staff at the serenata were an 11/10 . So polite and helpful and absolutely professional to the next level. Tom and his entire team were superb. I have stayed in many hotels from Dubai to Hong Kong and the sedentary staff are the best I have ever encountered . My wife and 3 boys loved this hotel right in the center on Hanoi and close to all the attractions. After a long day it was a welcome home form home. Anything you need was was an easy ask. If I came back to Hanoi I would stay here a 100 💯
Oh by the way take Tom up on his ha long bay tour it was amazing and just the right number of people on a boat with a jacuzzi at the back. So relaxing and food was awesome.
To be honest nothing at all.
We had a lovely stay at Serenata San De Hanoi Hotel. The hotel is beautiful, cozy, and very welcoming, making us feel comfortable from the moment we arrived. The staff were exceptional and helped us with every request from the beginning until the end of our stay. They were always kind, attentive, and happy to assist with anything we needed.
The location is fantastic, right in the heart of the Old Quarter, within walking distance of all the main attractions, while still being on a quieter street. The room was clean and comfortable, and the breakfast offered a good variety of fresh options.
The only minor issue we experienced was with the air conditioning. On a couple of occasions, it suddenly stopped blowing cold air, and we were unable to adjust the temperature. However, after informing the staff, they assisted us immediately and resolved the issue promptly, so it did not significantly affect our stay.
Las habitaciones son exactamente como en las fotos
Ubicación, limpio, la piscina era súper tranquila. Habitaciones amplias.
Que no tuviera habitaciones familiares o comunicadas.
Muy buena experiencia. El hotel estaba limpio, la habitación era cómoda y el personal fue muy amable y atento en todo momento. La ubicación también era excelente para visitar la ciudad. Sin duda volvería y lo recomendaría
Good location
None
Location
Gym need improvement
Tolle, ruhige Lage und schnell im Geschehen. Großer Balkon
Beim Duschen lief das ganze Badezimmer mit Wasser voll
El personal muy amables !!
Las habitaciones muy amplias
Good location. Clean and spacious for connecting room. Housekeeping done a great job. Reception, porter, breakfast staff are all very helpful and friendly. Nothing too difficult for them. Good communication in English and able to conduct genuine conversation.
早餐豐盛 員工非常熱情
浴室門沒辦法關
Our interconnecting room with comfortable beds, the location and friendly staff who had excellent English. There was an issue with one of the showers in one of the rooms and when we mentioned this to reception, it was fixed immediately. The TV has netflix if you have an account you can login with.
The gym could.have been a little better as the AC was not working.
The location is great, train street is just 1 minute away. The staff is lovely and very helpful, and the cleanliness was good. Nice breakfast.
Good value for money..
Unfortunately no window in the family room. Two connected rooms.
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