GRAND EASTERN HOTEL SDN BHD

Hotels
8.2 (443 reviews)
Block A,Lot 1,Ground Floor,Lorong 2 Bundusan Commerial Centre II, Jalan Bundusan,Penampang , Kota Kinabalu , my

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Chapel/shrine
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good sleep
Friendly staff
Clean and comfortable
Cons:
Poor cleanliness
Noise issues
Lack of amenities

Categories

Cleanliness
6.84
Multiple complaints regarding cleanliness including dust, dirt, and cockroaches.
Service
9.31
Staff described as friendly and accommodating.
Location
8.35
Convenient location close to restaurants.
Room Quality
7.8
Rooms were comfortable but some issues with noise and pillow quality.
Amenities
7.33
Lacked basic amenities like hot water and drinking water.
Value for Money
8.79
Good value with clean and comfortable accommodations.
Food and Beverage
8.34
Nearby dining options, but no food service mentioned.
Overall Experience
8.81
Overall good experience with a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:38

Property Description

Convenient Location
Situated in Kota Kinabalu, close to major attractions such as Filipino Market Sabah and ITCC.

Comfortable Accommodation
Air-conditioned rooms with free WiFi, flat-screen TV, and private bathrooms for a relaxing stay.

Cantonese Cuisine
Indulge in delicious Cantonese dishes at the hotel's specialty restaurant.

To experience the perfect blend of comfort, convenience, and culinary delights, book your stay at GRAND EASTERN HOTEL SDN BHD today!

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.2
Based on 443 reviews
Cleanliness: 6.84
Service: 9.31
Location: 8.35
Room Quality: 7.8
Amenities: 7.33
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 8.81
T
tina • couple • my
9
2026-01-30 • via Nuitee
P
Paulina • solo_traveller • my
7
Pros:

Easy access, friendly staff, a lot of place to eat within walking distance

Cons:

Slightly smoke smell & dusty. Can be improved.

2026-01-26 • via Nuitee
P
Pattranit • couple • my
5
2026-01-21 • via Nuitee
S
Sor Khim • family_with_children • my
7
Pros:

Restaurant nearby open after 8am.

Cons:

Hotel should provide drinking water

2026-01-19 • via Nuitee
V
Vera • family_with_children • my
9
2026-01-19 • via Nuitee
L
Linda • extended_group • my
8
2025-12-30 • via Nuitee
L
Linda • couple • my
7
2025-12-30 • via Nuitee
L
Linda • extended_group • my
8
2025-12-30 • via Nuitee
M
Moorty kumar • extended_group • my
7
2025-12-29 • via Nuitee
F
freddy • solo_traveller • my
10
2025-12-21 • via Nuitee
F
freddy • solo_traveller • my
10
Pros:

Good sleep

Cons:

The small host is not strong water

2025-12-21 • via Nuitee
R
Rue • couple • my
10
Friendly staff, excellent service, clean &comfortable room. Highly recommended.
2025-12-15 • via Nuitee
M
Masintang • couple • my
8
2025-12-11 • via Nuitee
B
Berry • couple • my
6
Pros:

easy check in

Cons:

dust dirt under bed, old torn bed sheets had stains

2025-11-24 • via Nuitee
K
ket ji • solo_traveller • my
9
2025-11-19 • via Nuitee
F
FIONAFAY • extended_group • my
10
2025-10-21 • via Nuitee
F
FIONAFAY • couple • my
10
2025-10-21 • via Nuitee
T
Tracelynn • extended_group • my
5
Pros:

The location.

Cons:

The cleanliness, the hard pillow and the clogged sink.

2025-10-18 • via Nuitee
S
SYED NORASMA JALANI • solo_traveller • my
10
2025-10-13 • via Nuitee
L
Lee • extended_group • my
8
2025-10-03 • via Nuitee